Camelback Ford

My sales man was awesome 🤗 Thank you so much Robert Ochoa for being so patient with us. I love the way Handle things always smiling and laughing. I was so surprise the way you Thank you so much Robert Ochoa for being so patient with us. I love the way Handle things always smiling and laughing. I was so surprise the way you handle things when I told you I was going to go pick up my daughter from school and then I will be back you never pressured me to sign anything or told me anything else but hope you come back. More

Excellent Experience was excellent from start to finish. Gibson was waiting for me upon arrival and helped make the process easy. Excellent flow through and fol Experience was excellent from start to finish. Gibson was waiting for me upon arrival and helped make the process easy. Excellent flow through and follow ups to make sure I was satisfied . More

Everything went smooth, easy, and painlessly. Eric Steffes helped me through the whole process. Great Customer Service, great value, zero pressure. This buying experience was the smoothest, eas Eric Steffes helped me through the whole process. Great Customer Service, great value, zero pressure. This buying experience was the smoothest, easiest, most satisfying time that I have ever had in buying a vehicle. More

Very nice bunch of folks Had fun and enjoyed Art and Mykol. Good and honest negotiating and great deals. Speedy service through signing Good friendly people. Clean areas and Had fun and enjoyed Art and Mykol. Good and honest negotiating and great deals. Speedy service through signing Good friendly people. Clean areas and coffee More

Great experience Negotiated our car to a comfortable payment. Good to work with, no high pressure sales. When they didn't know the answer to a question they figured i Negotiated our car to a comfortable payment. Good to work with, no high pressure sales. When they didn't know the answer to a question they figured it out. Took a while but we finally got the car at the price we wanted. More

Fantastic Experience As a new car buyer, I was extremely grateful for how patient Mykoal was me. We talked about my budget and he made it work to where I was completely sa As a new car buyer, I was extremely grateful for how patient Mykoal was me. We talked about my budget and he made it work to where I was completely satisfied with everything. I thought I would have had to settle for something but he saw what I fell in love with and made it work for me. I love my new car and I'm thankful I had someone like him. More

Amazing Angelina I was amazed how helpful and knowledgeable Angelina was in assisting us with our purchase. She went above in beyond to make sure we did not leave empt I was amazed how helpful and knowledgeable Angelina was in assisting us with our purchase. She went above in beyond to make sure we did not leave empty handed and that we were happy with our purchase. Just when it didn’t look like we’d find something suitable to our needs she took the extra step and maximized her resources. We ended up loving our new purchase and would definitely recommend this dealership and Angelina in the future! More

Purchased new car Cody, Peter and Blake what a Team We couldn’t ask for a better service than what we got yesterday We will need another car soon for our daughter D Cody, Peter and Blake what a Team We couldn’t ask for a better service than what we got yesterday We will need another car soon for our daughter Definitely be back Thanks for the great experience More

UPDATED Intentional Dishonesty with Finance Update: Joshua Miller the salesman we had was excellent and we had a great experience with him. He was upfront patient and very responsive and atten Update: Joshua Miller the salesman we had was excellent and we had a great experience with him. He was upfront patient and very responsive and attentive. The finance department is another story. On the night of the sale Art Berger came back with 0% financing through FORD and went on and on about how great that was not many people qualify only 1 in 100 etc.... NOTHING about this was a pre-approval or anything. We came in the next day and signed the "final" paperwork on got the truck detailed. We came back in the following week to get a repair. Then we heard nothing for several weeks and all of a sudden we started getting credit alerts that many and I mean over 20 banks had done a credit check. I called and asked what was going on. They still had not contacted us. After I had emailed Art Berger several times then he text us to call. The finance manager John Hernandez said we needed to come back to sign the final paperwork. When pushed he stated that they had to find different financing that they couldn't get it to go through FORD but couldn't explain why. We had nothing hidden or that would have all of a sudden popped up more negative than when they pulled our original credit. He then stated he was able to find financing at 2% and the new payment was only going up about $45. Although disappointed we agreed and came into sign paperwork at which time the new contract added an entire year of financing and the interest was 7.74% which nobody pays for a truck loan. This is not a situation of misunderstanding or communication issues. John Hernandez is a bold and intentional liar. Camelback FORD's business practices are intentional with no integrity. They intentionally get paperwork signed get you to leave with a vehicle intending for you to get attached which is ridiculous for us to fall for but sure enough we did. We purchased a new F150. Josh is a stand up guy. He was easy to work with honest, knowledgeable, and personable with no games. We appreciated working with him. We also worked with Art in finance and was a positive experience. I don't think anyone likes car shopping but these two were great and we would recommend buying from them again. We do still have a minor repair pending and will update rating later if needed. Thank you both. More

Great so far We didn’t mean to buy a truck, but we did... Great deal, no pressure, they really knew the Ford features and that made it easy. If you want to make We didn’t mean to buy a truck, but we did... Great deal, no pressure, they really knew the Ford features and that made it easy. If you want to make it easy on yourself, avoid the guys hanging around on the lot and just go to fleet sales. You get the best price there anyway. More