Camelback Ford
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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A Blessing in disguise. I was hoping on a particular car but was given something more qualified for and newer. I was blessed in even having more than fairness with a down pay I was hoping on a particular car but was given something more qualified for and newer. I was blessed in even having more than fairness with a down payment option. I appreciate the kindness and hospitality. For working with me and also making it possible to go home with a car that same night. Thank you again. More
Excellent Customer Service Very good experience from the initial phone call to the purchase. These guys are amazing. Their attitude, honesty and customer care was nothing short Very good experience from the initial phone call to the purchase. These guys are amazing. Their attitude, honesty and customer care was nothing short of a five star experience. More
Great Customer Service The staff was friendly and very helpful. They make the experience very smooth buying a new vehicle. My friend bought a vehicle on the same day and I The staff was friendly and very helpful. They make the experience very smooth buying a new vehicle. My friend bought a vehicle on the same day and I will recommend this dealer again. More
Ford is the best place to get a car/customer service I recommend anyone who is looking for an excellent experience with a dealership choose Camelback Ford! Talk to Joshua as well. Amazing customer servic I recommend anyone who is looking for an excellent experience with a dealership choose Camelback Ford! Talk to Joshua as well. Amazing customer service at Camelback Ford! More
Eric is great Eric was great and did a deal that we didn't think was possible AND it was done in record time! We would highly recommend him to our friends. Eric was great and did a deal that we didn't think was possible AND it was done in record time! We would highly recommend him to our friends. More
At the end they helped us leave as happy customers. Our sales guy Mike was great! He was very nice and not pushy like other salesmen. I told him exactly what we needed and our budget. Mike gets 5 stars Our sales guy Mike was great! He was very nice and not pushy like other salesmen. I told him exactly what we needed and our budget. Mike gets 5 stars from us. The reason why I deducted one star is because of the manager named Matthew. He was was the typical sales manager we hate dealing with. When we were ready to make a deal I noticed there were added “options” fees for $1,377. This was for a $195 door edge guards, $195 nitrogen kit, $95 wheel locks, $495 window tints, $397 zaktek (paint protection). None of these were added to the car yet but they were going to make us pay to have it added. I told him we are on a very tight budget and these are add ons we did not need and will put us above our budget. He made it sound like we didn’t have an option and I told him he’s forcing us to put add ons we don’t want and his response was I’m not forcing you to buy the ‘car’. He also proceeded to say other dealerships do this and we told him the last car we bought from Earnhardt did not tack on fees like this and his response was to then go buy a car from them. He was very rude and unreasonable. Our conversation was not going anywhere so I immediately requested to speak to his manager. We met with Corey and he helped us get to where we needed with our budget. He listened to my concerns and he worked with us without making rude comments like Matthew did. If camelback ford wants customers to have a great experience I think they need to get rid of rude people like Matthew. I almost left after his comments and I think most people would have. More
Not your traditional sales experience I was contacted by Eric after a inquiry. From the time I arrived till the time I left Eric was patient and was amazing helping us find our new vehicle I was contacted by Eric after a inquiry. From the time I arrived till the time I left Eric was patient and was amazing helping us find our new vehicle and working hard overcoming with neg. Equity. Him and the management was very accommodating and explained everything, they were helping us come up with the best options. Keep up the amazing work and use Eric for all your needs. More
Amazing service, amazing salesman, amazing finance. Highly recommend you go see Ryan and Sabeur. Class acts with family values. Helped my family more than they will ever know, and put up with our crazin Highly recommend you go see Ryan and Sabeur. Class acts with family values. Helped my family more than they will ever know, and put up with our craziness more than they should. Will definitely buy from this duo again. More
Great service, Eric is awesome It wasn’t just the deal we got that made us happy, it was the above and beyond service and no pressure style of Eric that would make us recommend the It wasn’t just the deal we got that made us happy, it was the above and beyond service and no pressure style of Eric that would make us recommend the dealership to others. More
Great experience! From start to finish, Eric was great. He was super helpful answering all my questions, working with me via text and email the having everything ready From start to finish, Eric was great. He was super helpful answering all my questions, working with me via text and email the having everything ready when I arrived. I was driving my new raptor in less than an hour. He took the time to go through all the “toys” in the truck with me. so I have a good idea what it all did. The entire team was superb, would definitely recommend Eric and the entire team at camelback ford More