Camelback Ford
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,276 reviews
Went to see a 2004 Lexus LX on July 25th. We already wrote a bad review that was taken down. No wonder they don’t have google review. Our Sales rep was Raul Garcia. It started with walking into a de wrote a bad review that was taken down. No wonder they don’t have google review. Our Sales rep was Raul Garcia. It started with walking into a dealership where no managers are wearing mask during this killer pandemic. Although, we were suppose to see Raul, another lady management came and pushed another sale rep, which we declined. The car had multiple non functioning modalities, including the front tires were 4 years old, yet “concerned about safety”. The car also had no. Disclosed accident, that were evident by bad paint job, yet asking market value. When we asked to talk to the used car manager, the name Cody was mentioned. He declined to talk to us, despite him passing by us and not even recognizing our presence. It was a total waste of our previous weekend time, not even close to deal. Very Arrogant staff that reached out after the first review to change our mind. Nevertheless their promises led to no phone calls, Like they promised. Enough treating customers like herd and mule. Never again at this place!!! Bilal (Bill) Shanti More
Raul is the best of the best, GUARANTEED! He surpassed my expectations and really set a new standard for all salesmen. This man is the one you want to trust with all your needs, I know I do! Truly, there’s n expectations and really set a new standard for all salesmen. This man is the one you want to trust with all your needs, I know I do! Truly, there’s no one else who does it better! More
Jose made this experience super quick & simple, I highly recommend anyone looking for a new vehicle to come & ask for Jose! Thank you for making this possible! recommend anyone looking for a new vehicle to come & ask for Jose! Thank you for making this possible! More
Amazing salesman! He was very down to earth and understanding when it came to buying my new car. The process of buying a new car shouldn’t be a stressful one but an enjoyable experience and Eric ma understanding when it came to buying my new car. The process of buying a new car shouldn’t be a stressful one but an enjoyable experience and Eric made it just that. Very down to earth guy and went above and beyond when it came to the purchase of my new vehicle! More
Our salesman Raul is amazing! We came to him looking for a car for our mom. He went above and beyond and found the perfect car for her! She loves it! Thank you so much Raul!!! We will be sending our fam a car for our mom. He went above and beyond and found the perfect car for her! She loves it! Thank you so much Raul!!! We will be sending our family and friends your way. More
Whole staff was really friendly and welcoming since day one. Always made sure that I was well attended and knew any information that I needed to know. Would definitely rebuy from here. one. Always made sure that I was well attended and knew any information that I needed to know. Would definitely rebuy from here. More
Typical dealership, but definitely worth the drive from Tucson Arizona much better experience than dealing with Jim click Ford or Holmes Tuttle Ford. Fair price? Tucson Arizona much better experience than dealing with Jim click Ford or Holmes Tuttle Ford. Fair price? More
I have had nothing but great service from Camelback Ford Lincoln since I moved to Arizona. I moved here in December 2019. Took my Lincoln Continental to them by recommendation of a friend. I must say they Lincoln since I moved to Arizona. I moved here in December 2019. Took my Lincoln Continental to them by recommendation of a friend. I must say they are top notch in customer service and delivery. So, it was without question that I sought them for the purchase of my next vehicle. I cannot be more pleased with the help and service they have provided in getting me into my new Ford Raptor. The time they took in setting everything up and making my transition go without a hitch was awesome. I highly recommend them to all my friends. More
One of the best car buying experiences I’ve had, and that says a lot since I’ve purchased so many vehicles in my lifetime. Collin is a great salesperson to work with here. He knows his products very well, is says a lot since I’ve purchased so many vehicles in my lifetime. Collin is a great salesperson to work with here. He knows his products very well, is educated in the car buying process, and will get straight to the point with pricing. There wasn’t really any back and forth back and forth when it came to the pricing which is great! I will be buying my next car from him and sending everyone that needs a car his way. More
Great Service by Eric at Camemback Ford My husband and I couldn’t be more pleased with Eric Steffes’ salesmanship and thoroughness in selling us a 2020 Ford Ranger XLT. It was replacing a t My husband and I couldn’t be more pleased with Eric Steffes’ salesmanship and thoroughness in selling us a 2020 Ford Ranger XLT. It was replacing a truck bought new in 1986 which had no extra features (no power steering/windows, no ac, not even a radio). To say the least, we were overwhelmed by the Ranger. Eric was very polite and easy to talk to, encouraging us to ask questions which made us feel comfortable and at ease during the whole process. We first spoke to Eric over the phone. He listened intently to what we wanted and had the perfect truck in mind. This was no easy task since the Covid-19 virus was going strong and the Ranger we were looking for was not readily available at most dealerships. He went over the details and features, even sending us an excellent customized video he made himself pointing out the features he spoke to us about along with other videos and pictures. He calculated the price for the truck as well as the financing (which took me a while to understand), a very good deal on both. We decided to buy the truck which included driving from San Diego, California to Phoenix, Arizona for the purchase (the Ranger we wanted could not be found in California). Eric was waiting for us when we arrived, smiling and genuinely pleased to meet us. He had the paperwork all ready and we went over everything we spoke about on the phone. Here is where we really were impressed. He did not rush to close the sale in order to look for potential new buyers as many salesmen tend to do. He spoke clearly and distinctly, something us older people appreciate. We were not familiar with a lot of the details and features and he took the time to actually show them to us when we checked out the truck, rather than just speak about them leaving us wondering how they actually work or how they are activated. This proved to be very helpful; we needed that extra personal care and information. At the end, Eric told us to contact him anytime if we needed help with anything. This was very reassuring for us. Needless to say, we were very pleased with our purchase, it made our 4th of July just that more special. Did I mention he had a great since of humor? We laughed a lot! Thank you for hiring him, he is definitely a people person and it was a pleasure doing business with him. Sincerely, Magdalena Ritayik More