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Camelback Ford
Phoenix, AZ
1,324 Reviews
Camelback Ford located in Phoenix, AZ, is eager to fulfill the sales and service needs of customers in Scottsdale, Tempe, Glendale, Mesa, Chandler, Peoria, Avondale and the entire PHX metro area. Whether you are looking for a new Ford Car, Truck, SUV, or a quality used vehicle we are the only dealership you need to visit.
Stop by Camelback Ford today, whether you are looking for a deal on a pre-owned car or a new Ford Truck or just need a tune-up. Camelback Ford is located in central Phoenix off of the HWY51, on Camelback Road and 16th Street. We look forward to have you as a customer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,324 reviews
June 21, 2022
Worse dealer I have ever dealt with in my 40 years of buying new cars. The service department is so bad the the service adviser is a do not tell the truth and have no idea what they are doing. Over a 2.5 buying new cars. The service department is so bad the the service adviser is a do not tell the truth and have no idea what they are doing. Over a 2.5 hour for an oil change and tie rotation !!!!! And they never started it and I left. Appts to not mean anything to this dealer. My time is too value to be stilling in at Alford Dealer. Had the work done at Bell Ford. In and out the door in 90 minutes. More
by Scotthazel
Employees Worked With
Kayla Rivera
June 21, 2022
Hannah is very professional and great to work with. Always helpful and super kind. If you go to Camelback Ford or Lincoln, ask for Hannah. Always helpful and super kind. If you go to Camelback Ford or Lincoln, ask for Hannah. More
by Ann H
Employees Worked With
Mark Bova, Lesie Arellano, Hannah Strephans, Ryan Riebold
June 10, 2022
Gary Everett in Service has a very good work ethic and has truly been a pleasure working with. This will be my go to guy here for sure. Makes this dealership a good choice. has truly been a pleasure working with. This will be my go to guy here for sure. Makes this dealership a good choice. More
by Ricardo Q
Employees Worked With
Gary Everett
May 20, 2022
This service center is garbage. First. I didn’t want to bring my vehicle back here because the last time I had similar issues. However they did not do a repair correctly and the oth First. I didn’t want to bring my vehicle back here because the last time I had similar issues. However they did not do a repair correctly and the other dealership will not fix their mistakes so we are back. It took three days to make an appointment because they don’t even answer their phones. If you select device calling direct you get sent to an offshore call center that relays messages and in two or three days you will get a call back. Next they have had my truck for one week after the appointment and they have not even looked at it. I am not sure what the point of appointments are if they will not even look at it. Going into week two I deeply regret ringing it back because I can’t even get ahold of my device advisor. Avoid this service department at all costs. More
by JFK
Employees Worked With
George, Call center lady.
May 17, 2022
If I could give 10 stars, I would! Had a great experience all the way around, from sales to finance to delivery! I worked with Anthony in sales and Taylor in Finance and could not be h Had a great experience all the way around, from sales to finance to delivery! I worked with Anthony in sales and Taylor in Finance and could not be happier! -Kim D More
by kimdolan
Employees Worked With
Taylor Legate, Anthony Clason
May 13, 2022
Gary and the service department went above and beyond to address my safety concerns in a timely manner! He was honest and communicated in a clear and professional manner! address my safety concerns in a timely manner! He was honest and communicated in a clear and professional manner! More
by Mandy
Employees Worked With
Gary Everett
April 13, 2022
Bought a 2020 f150 with 60k miles last week before signing anything I heard a weird noise coming from rear I asked if it could get checked out before I bought. I was told it was the shocks and that th signing anything I heard a weird noise coming from rear I asked if it could get checked out before I bought. I was told it was the shocks and that they would take care of it for me. I've gone in several times and it's like they just don't care about it. They want me to leave it but not give me a rental? I'll never be returning for another vehicle from camelback Lincoln or ford. P.s I purchased my first car from there you would think they would want to keep customers More
by Johnjohnvasquez98
Employees Worked With
Alex from ford service , Herb Jernukian, Cody Jokerst, Hannah Strephans, Roxana Arizpe
