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Camelback Ford
Phoenix, AZ
1,387 Reviews
Camelback Ford located in Phoenix, AZ, is eager to fulfill the sales and service needs of customers in Scottsdale, Tempe, Glendale, Mesa, Chandler, Peoria, Avondale and the entire PHX metro area. Whether you are looking for a new Ford Car, Truck, SUV, or a quality used vehicle we are the only dealership you need to visit.
Stop by Camelback Ford today, whether you are looking for a deal on a pre-owned car or a new Ford Truck or just need a tune-up. Camelback Ford is located in central Phoenix off of the HWY51, on Camelback Road and 16th Street. We look forward to have you as a customer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,387 reviews
June 21, 2024
Very unhappy with experience with overall experience. DT (salesperson) was attentive and professional initially. But overall, unresponsive staff. Initial deal fell through, and it took 10 days to notify DT (salesperson) was attentive and professional initially. But overall, unresponsive staff. Initial deal fell through, and it took 10 days to notify me. I then had to agree to a new deal (higher payment or higher down payment). 21 days later and still deal not closed, trade in not paid off (and now late). Sent a couple of emails to Management (Dom and Cody) does not seem to care as they never responded to any of my emails. More
by Aleksmar79
Verified CustomerEmployees Worked With
Doroteo Inzunza
June 19, 2024
Very business-like approach, which I appreciated. Sales person was my advocate, which I also appreciated. Some pressure to purchase extended warranty, even after I said no. Initial Low balling the Sales person was my advocate, which I also appreciated. Some pressure to purchase extended warranty, even after I said no. Initial Low balling the trade in value was definitely not appreciated. I almost walked out. I am currently looking forward to Mitch delivering the truck, which was not expected, but very much appreciated. Just got a call from your PR person as follow-up and look forward to visiting when service is required a couple times a year. And finally, thanks for having the vehicle I need for my purposes going forward. More
by Noel DeSousa
Employees Worked With
Mitchell Heims, 5 stars.
June 18, 2024
Pleasant courteous, efficient, friendly. All questions answered in a professional manner never condescending. Sales personnel easy to work with, lives financial guy, Thomas, even when called All questions answered in a professional manner never condescending. Sales personnel easy to work with, lives financial guy, Thomas, even when called later to re-explain worries! More
by patricia.miller77
Employees Worked With
Curtis, Thomas
June 18, 2024
We purchased a Used Jeep Cherokee from Camelback Ford/Lincoln and were very happy with the experience and the staff who work there. If you wish to purchase a car and want an easy, stress-free experi Ford/Lincoln and were very happy with the experience and the staff who work there. If you wish to purchase a car and want an easy, stress-free experience, definitely give this dealer a try. Highly recommended. More
by BLASTER
Employees Worked With
Reuben and Shaun
June 17, 2024
Joseph was such a pleasure to work with. He was very knowledgeable and was able to answer questions that we didn’t even know we had. He was personable and kind. We came in with our nine mont He was very knowledgeable and was able to answer questions that we didn’t even know we had. He was personable and kind. We came in with our nine month old and even when she was over due for a nap he was calm and understanding. He helped us to feel secure in our purchase. If anyone we know is in the market for a new car we will send them to camelback ford. Travis in finance was a yankee fan and we won’t hold that against him because he was also a sneakerhead and had a smile on the entire time we were with him. He was so friendly and had such an awesome personality. We enjoyed our new car buying experience with camelback ford. More
by weabernathys
Employees Worked With
Joseph, Peter, Travis
June 15, 2024
Bre was awesome the whole step of the way. The process was fast and easy. She was very friendly and understanding. Big kuddos to Thomas Knox as well for all the help! The process was fast and easy. She was very friendly and understanding. Big kuddos to Thomas Knox as well for all the help! More
by viriymario2938
Employees Worked With
Bre
June 12, 2024
Excellent service! !! Not what I expected from a car dealership. I will refer these guys to family and friends !! Not what I expected from a car dealership. I will refer these guys to family and friends More
by THOMASDET
