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Camelback Ford

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.7
1,651 Reviews
Camelback Ford located in Phoenix, AZ, is eager to fulfill the sales and service needs of customers in Scottsdale, Tempe, Glendale, Mesa, Chandler, Peoria, Avondale and the entire PHX metro area. Whether you are looking for a new Ford Car, Truck, SUV, or a quality used vehicle we are the only dealership you need to visit. Stop by Camelback Ford today, whether you are looking for a deal on a pre-owned car or a new Ford Truck or just need a tune-up. Camelback Ford is located in central Phoenix off of the HWY51, on Camelback Road and 16th Street. We look forward to have you as a customer.
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1330 E Camelback Rd

Phoenix, AZ

85014

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Showing 1,651 reviews

April 05, 2026

Austin, Mikel, Omar, and Brittany were amazing to work with easiest car buying experience I’ve ever had! I highly recommend Camelback Lincoln. More

by marypatmayberry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Britney Sweiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2026 -

Camelback Ford responded

We are privileged to hear about your outstanding experience with our team. It's wonderful to know that Austin, Mikel, Omar, and Brittany made your car buying journey so smooth and enjoyable. Creating an effortless purchasing process is exactly what we strive for, and we're thrilled that this was the most seamless experience you've had when buying a vehicle. Your recommendation means the world to us, and we truly appreciate you taking the time to share your positive experience.

April 03, 2026

Quick and easy purchase and no price haggling. Out the door in about 2 hrs which was nice after my wrecked vehicle More

by Matthew_R
Recommend Dealer
Yes
Employees Worked With
Brett
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Apr 07, 2026 -

Camelback Ford responded

Thank you for your wonderful feedback, Matthew! We are elated to hear that your vehicle purchase experience was smooth and efficient. It's wonderful to know that our straightforward pricing approach and quick process helped get you back on the road in just two hours. We understand how important it is to have reliable transportation, especially after dealing with a vehicle accident. Your positive experience means a great deal to our team at Camelback Ford, and we truly appreciate you taking the time to share your thoughts with others.

April 02, 2026

Please do not do business with this dealership. They have no integrity. they will lie to you and misrepresent their vehicles. They are just another example of what a stealership really is! More

by MARKHERNDON951
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dom
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Apr 08, 2026 -

Camelback Ford responded

We take your feedback seriously and understand your concerns. Your experience clearly did not meet the standards you expected, and we are sorry to hear that you feel this way. We value honest feedback as it helps us identify areas where we can work to improve our processes and customer interactions. To discuss your specific experience further, please contact Jill Omann, our Customer Relations Manager, at 602-240-5608 or Jomann@camelbackford.com so we can address your concerns directly.

April 02, 2026

All round good exprrience I Usually hate car dealerships. Camelback Ford made my car buying experience a pleasant one. More

by sierrancha
Recommend Dealer
Yes
Employees Worked With
Mark and mitch
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Apr 07, 2026 -

Camelback Ford responded

We are privileged to have transformed your typical car dealership experience into something genuinely enjoyable. Your feedback about having a pleasant car buying journey with us means everything to our team. We understand that visiting dealerships can often feel overwhelming, so knowing we created a positive atmosphere where you felt comfortable makes us truly proud. Thank you for giving us the opportunity to serve you and for sharing your wonderful experience with others.

April 01, 2026

The entire team was incredible! Rich is a fantastic salesman and Austin and Rick were awesome to work with! No hassle, no pressure! Just great service! Best buying experience I have More

by Bobb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Shaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Britney Sweiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich
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Apr 07, 2026 -

Camelback Ford responded

Thank you for your review! We are honored to hear about your wonderful experience with our team. It's fantastic to know that Rich provided excellent sales service and that Austin and Rick made the process so smooth for you. Your comments about the no-pressure approach and exceptional service truly mean the world to us. We're thrilled that this was your best car buying experience and appreciate you taking the time to share your positive feedback about our team's dedication to outstanding customer service.

April 01, 2026

Amazing customer service and willingness toto assist in our new truck journey was very appreciated More

by guebara.mccombs47
Recommend Dealer
Yes
Employees Worked With
Lucas, Jeffery and Marcus
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Apr 07, 2026 -

Camelback Ford responded

We are elated to hear about your wonderful experience with our team during your new truck purchase. Your kind words about our customer service and our commitment to helping you throughout this important journey mean so much to us. We understand that buying a new vehicle is a significant decision, and we're thrilled that our team was able to provide the support and assistance you needed. Thank you for choosing Camelback Ford and for taking the time to share your positive experience with us.

March 30, 2026

Anthony was a pleasure to work with! He was knowledgeable and professional. His team members were friendly and made the purchase process go smoothly. The price was fair, and I was able t More

by LISA.SOMSAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony, Aaron, Stephen
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Apr 06, 2026 -

Camelback Ford responded

Thank you for your review! We're thrilled to hear that you had such a positive experience with our team. It's wonderful to know that Anthony's knowledge and professionalism made a strong impression on you. Our team takes great pride in being friendly and ensuring that every customer's purchasing journey goes as smoothly as possible. We're also pleased that you found the pricing fair and were able to drive your new truck home the same day. Your satisfaction means everything to us at Camelback Ford, and we truly appreciate you taking the time to share your experience with others.

March 29, 2026

Went in with the thought of just getting familiar with the Lincoln Corsair and drove off in a 2022 Lincoln Corsair. More

by Jim Selby
Recommend Dealer
Yes
Employees Worked With
Don't remember.
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Apr 06, 2026 -

Camelback Ford responded

We greatly appreciate your feedback, Jim! It sounds like what started as a simple visit to learn about the Lincoln Corsair turned into finding the perfect vehicle for you. We're thrilled that you had such a positive experience and that you found the right Corsair to take home. Thank you for choosing Camelback Ford Lincoln for your automotive needs, and we hope you're enjoying every moment behind the wheel of your new Lincoln.

March 28, 2026

great, reasonable, fun It was a pleasant experience between each department, no kidding around and jumping through loops, very transparent team for the most part and would recommend this dealership More

by kadewince02
Recommend Dealer
Yes
Employees Worked With
dom, corey, marcus
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Apr 06, 2026 -

Camelback Ford responded

We are utterly delighted to hear about your wonderful experience with our team. Your feedback about our transparency and the smooth process between departments truly means a lot to us. We work hard to ensure every customer has a pleasant visit without unnecessary complications, and it's fantastic to know we achieved that for you. Thank you for taking the time to recommend Camelback Ford - we appreciate your trust and look forward to serving you again in the future.

March 28, 2026

The sale of the car took all day mostly it was my fault I wanted a different car. That’s on me, after finally picking a different car and being able to work with the loan I was given everything was great I More

by camilovall0803
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steve Shaff
3.0
This rating includes all reviews, with more weight given to recent reviews.
Britney Sweiss
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : These people were not the ones that helped me don’t remember the full names of the ones who did but I believe they were Eva and Mark
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Apr 07, 2026 -

Camelback Ford responded

Thank you for your feedback and for your patience throughout the purchase process. We’re glad to hear you’re enjoying your vehicle, but we sincerely apologize for the frustration and lack of clear communication regarding your second key. You’re absolutely right to expect timely updates and consistent follow-through, and we regret that this was not your experience. Delays can happen, particularly when programming is required, but our team should have provided you with timely updates. Your comments have been shared with our team to address these gaps, and we appreciate you bringing this to our attention. Please know we remain committed to resolving this for you as quickly as possible and delivering the level of service you deserve. Please contact Jill Omann, our Customer Relations Manager, at 602-240-5608 at your earliest convenience.

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