
Camelback Ford
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Purchasing my new car at Camelback Ford was a great experience for me. My salesman was Troy Eccles and he is the reason why my experience was so great! He was very knowledgable and courteous. I was uns experience for me. My salesman was Troy Eccles and he is the reason why my experience was so great! He was very knowledgable and courteous. I was unsure and nervous about buying a new car and he was very patient with me and put me at ease. I felt like he really cared and wanted to make sure that I love the car I was planning to purchase...and I do! Everyday that I get in it I smile! :) He should be rewarded or promoted! He is a natural salesman and truly dedicated to Ford. Thank you Troy for making my experience so amazing. I will definitely recommend that my family and friends visit you at Camelback Ford. More
I went to get a new mustang, and they told me to hold on, they would get "mustang Mike". I thought they were kidding, and to my amazement, Mike Kildoo, blew me away with what he knew about mustangs. I bought they would get "mustang Mike". I thought they were kidding, and to my amazement, Mike Kildoo, blew me away with what he knew about mustangs. I bought a 2012 5.0, and still after a few weeks of my purchase, he still calls me to see how things are going and if he can do anything else for me. I just want to say that I've bought 6 Ford products withing the last 12 years and this by far is the best experience I've had with a sales guy. Usually i've asked questions about a vehicle i've wanted to buy, and the sales staff will try and blow smoke, but Mike really know's his stuff! So if you're in the market for a mustang, or any vehicle for that matter, go see Mustang Mike! More
Mike was the friendliest, easiest, nicest, honest new sales carsman we ever, EVER worked with. Will probably be back in 6 years to buy another car from him if Ford continues to build excellent cars! sales carsman we ever, EVER worked with. Will probably be back in 6 years to buy another car from him if Ford continues to build excellent cars! More
Michael was very knowledgable about the features of the vehicle. Michael helped set up my Blackberry with the SYNC system and made sure I was comfortable with the systrem before I left. He introduced me to vehicle. Michael helped set up my Blackberry with the SYNC system and made sure I was comfortable with the systrem before I left. He introduced me to a service representative and scheduled my first appointment with the service department. More
We have been to dealers all over the valley in the last few weeks and were not having very good luck with what we were looking for. We went to Camelback Ford (used) and was met by Adam Sokeland. After de few weeks and were not having very good luck with what we were looking for. We went to Camelback Ford (used) and was met by Adam Sokeland. After dealing with sales people that we just wanted to avoid all week, Adam was delightful and fun. At the time they didn't have specifically what we were looking for, so we continued with a few more dealers. We found the vehicle we were looking for down the street and began the transaction. After dealing with the sales people and the horrible gouging they were trying to pull on us, we walked out right in the middle of the deal. After a few more days and more bad experiences, we both decided we wanted to go back to Adam for help. When we came back to see him, he went out of his way to find us the vehicle we wanted and had it brought to the dealership. We then worked with Dave the sales manager. Both of them were fun and engaging and we made a quick, totally reasonable deal that we felt great about. They sent me over to Chris in finance and again another easy going, fun experience. We are going to be buying another vehicle in the next year and we will only go to Adam and the boys. I would recommend them to anyone. More
Everyone with whom I have been in contact at Camelback Ford is friendly and knowledgable, making what could be a frightening, stressful experience one that is instead an enjoyable and exciting one. Troy E Ford is friendly and knowledgable, making what could be a frightening, stressful experience one that is instead an enjoyable and exciting one. Troy Eccles has the uncanny ability of knowing exactly how to match an individual with the perfect car which will serve all of one's needs and still be just what one wants to drive. Kristin goes out of her way to see to it that the day and time my car is serviced is convenient for me, not for the service department. The service is fast and always as promised. The management at Camelback welcomes me by name and has gone out of their way to help me with some unconventional requests and requirements. I will never buy a car any place else. More
Go somewhere else for service!!! Unless of course you want them to keep your car for days, tell you it is fixed... then you pick it up and NOTHING is fixed. Over and Over and Over. There is no communicat want them to keep your car for days, tell you it is fixed... then you pick it up and NOTHING is fixed. Over and Over and Over. There is no communication. They are nice and seem helpful, but NOTHING EVER GETS FIXED. The owner talked to me after all the problems...and said he would fix things, gave me his cell but when i called he didn't return my message. It is like Ground Hog Day dealing with them, you just keep coming back and coming back with the same crummy outcome. More
Sales associate very attentive from moment I appeared on the lot. Spent time determing my actual need before trying to sell me something. Although I arrived with financing already arranged from USAA, introd the lot. Spent time determing my actual need before trying to sell me something. Although I arrived with financing already arranged from USAA, introduced me to the proper person to look at alternatives. Sales Person, Manager and Finance rep all professional. PLEASE SEE BELOW BECAUSE MY WIFE'S NAME, KATHY KOLBE, WAS IN YOUR DATABASE, YOU CONTINUE TO ADDRESS ALL EMAIL CORRESPONDENCE TO HER (kkolbe@kolbe.com) I AM THE PURCHASER OF THE CAR IN MY SOLE & SEPARATE NAME. ALL EMAIL CORRESPONDENCE SHOULD BE DIRECTED TO ME AS FOLLOWS: WILLIAM K RAPP willra@aol.com PLEASE CORRECT YOUR RECORDS ACCORDINGLY. More
this is my 3rd vehicle purchased with this dealer, everything was good, based on price, deals and service. among the three purchases, this is the best, service, help and deal among the whole team. wil everything was good, based on price, deals and service. among the three purchases, this is the best, service, help and deal among the whole team. will do business again in future. everybody is working to make business happen, from salesman to financing, to gen manager. will recommend to friends and family, and who ever will read this review, dont hesitate to buy from this dealer, dont consider negative write-ups, as long as you know your limit, you know whats your looking for, your credit score, income and if YOURE a FORD guy, do a business with camelback ford, and experience a better business with all the departments. im very much hoping that i will have the same experience with this dealer in my next FORD purchase. more power to you CAMEL BACK FORD! More
I appreciate being treated with respect which Mr. Eccles and the entire did. It was a comfortable atmosphere and I was did not feel I was being forced into any agreement. Each document was explained in de and the entire did. It was a comfortable atmosphere and I was did not feel I was being forced into any agreement. Each document was explained in detail. They took time with an young/old lady who loves cars and explain things about each car. They did not have a problem when I asked to look under the hood; they didn't think that I was ignorant. More