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Camelback Ford
Phoenix, AZ
1,670 Reviews
Located in the heart of Phoenix, Camelback Ford has proudly served Arizona drivers by providing exceptional customer service, an outstanding selection of new and pre-owned vehicles, and a dealership experience built on honesty, transparency, and respect. Whether you're visiting from Phoenix, Scottsdale, Glendale, Tempe, Mesa, or anywhere throughout the Valley, our team is committed to making every visit easy, enjoyable, and rewarding.
From America's best-selling F-Series trucks to the legendary Mustang, Bronco, Explorer, Maverick, Ranger, Super Duty and Ford's growing lineup of electric vehicles, Camelback Ford offers something for every lifestyle and budget. Our knowledgeable sales and finance professionals work to help you find the right vehicle and financing solution with a straightforward, no-pressure approach.
Our commitment continues long after the sale. Camelback Ford is home to a state-of-the-art service center staffed by factory-trained technicians who use genuine Ford parts and the latest diagnostic equipment to keep your vehicle performing at its best. Whether you need routine maintenance, warranty repairs, diesel service, or major mechanical work, you can count on our experienced team to deliver quality workmanship and exceptional care.
As a proud member of the Phoenix community, Camelback Ford is honored to support organizations and events that make a positive impact throughout Arizona. We believe being a great dealership means more than selling vehicles—it means building lasting relationships, giving back, and earning our customers' trust every day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,670 reviews
September 17, 2018
Very pleasant! This was such a nce experience. This was the 4th car that we purchased from this dealership,and the team we worked with, Eric Steffes, Ric McKndry, a This was such a nce experience. This was the 4th car that we purchased from this dealership,and the team we worked with, Eric Steffes, Ric McKndry, and Blake Lichty, made us fee valued as a loyal customer. They listened to our requirements, had patience with our test driving and decision making process to the final car. We would highly recommend all of them, and the dealership. More
by J & S
Employees Worked With
Ric McKendry, Eric Steffes, Blake Lichty
September 11, 2018
Eric is THE MAN!!!! I had a negative first experience with the used car salesman my first car purchase. I didn't want to go back to Camelback ford after the experience at I had a negative first experience with the used car salesman my first car purchase. I didn't want to go back to Camelback ford after the experience at Camelback Lincoln. But I'm glad I did. I would recommend Eric as your person. He listens to what you want in a car and asked if I was happy with the car I picked. And David or Dustin for financing they were great. I didn't feel pressured like at the other place to buy a car. I'm going to buy my truck here when I'm ready for my next car and Eric you better be there!!! More
by Stephanie A
Employees Worked With
Dustin, Natasha Feagins, Eric Steffes, David Thompson
September 04, 2018
Best Dealer and sales I have ever delt with!!!!!!!!!!!!!! Number 1 in my book. Will be back....Eric, Finance and Natasha all went out of there way.... Best Dealer I have ever delt with!!!!!!!!!!!!!!!!!! Number 1 in my book. Will be back....Eric, Finance and Natasha all went out of there way.... Best Dealer I have ever delt with!!!!!!!!!!!!!!!!!! More
by Bob
Employees Worked With
Eric Steffes
September 04, 2018
Buying a new car I bought a new car at this dealership, and Eric provided me an excellent customer service during the buying process of my new car. I really recommend I bought a new car at this dealership, and Eric provided me an excellent customer service during the buying process of my new car. I really recommend to talk to Eric if you need to buy a Ford vehicle. More
by M. Chavez
Employees Worked With
Eric Steffes, Edgar Pernalete
September 04, 2018
A refreshing take on sales interaction. My experience buying a vehicle here was a breath of fresh air. Erik and Herb helped me throughout the process ensuring that I received the right vehic My experience buying a vehicle here was a breath of fresh air. Erik and Herb helped me throughout the process ensuring that I received the right vehicle. I highly recommend this dealership for purchases or service. More
by cereynolds55
Employees Worked With
Herb Jernukian, Eric Steffes
September 02, 2018
Car Purchase I got a great deal on a pre-owned car, and was very well taken care of. They were friendly and answered all of my questions before I purchased. I got a great deal on a pre-owned car, and was very well taken care of. They were friendly and answered all of my questions before I purchased. More
by Lprof
Employees Worked With
Herb Jernukian, Eric Steffes, Joe Bayra
September 01, 2018
Celebratory I loved my experience at this dealership. I have a brand new car and I love that I was not pressured into getting I didn't want. I would definitely re I loved my experience at this dealership. I have a brand new car and I love that I was not pressured into getting I didn't want. I would definitely recommend this dealership. More
by Jerseygirl
Employees Worked With
Herb Jernukian, Eric Steffes, Sabeur Abidi
August 31, 2018
Three Hour Wait after Scheduled Oil Change We made an appointment for noon a few weeks ago while in Phoenix. After making the appointment, we got two text messages confirming the appointment. We made an appointment for noon a few weeks ago while in Phoenix. After making the appointment, we got two text messages confirming the appointment. We arrived about a half hour early for the appointment and was told it would be at least three hours before the oil could be changed! The customer service representative told me that the appointment just puts me in line for an oil change. This is terrible. I get all my Ford service done at my local dealer who bends over backwards to provide excellent service. Avoid this dealership. You should be ashamed, Camel-crack Ford! More
by camelcracked
Employees Worked With
Jacob
August 30, 2018
First Car buying experience This dealership is awesome. Eric and Herb really took me under their wing with buying my first car and couldn’t be happier! Eric took the time to be t This dealership is awesome. Eric and Herb really took me under their wing with buying my first car and couldn’t be happier! Eric took the time to be through with me and explain everything to me since this was my first car buying experience! I felt very comfortable working with them and they made an unknown experience to me feel familiar! Would reccommend camelback ford to anyone. More
by sOftball1
Employees Worked With
Herb Jernukian, Eric Steffes
August 30, 2018
Comprehensive enjoyable truck buying From the moment I entered the dealership, I was greeted by a very professional and friendly sales team. Eric Steffes was my sales consultant. He was From the moment I entered the dealership, I was greeted by a very professional and friendly sales team. Eric Steffes was my sales consultant. He was quite knowledgeable and made sure I knew all the options available to me. I never felt like I was receiving a high pressure sales pitch but instead I felt Eric as well as the rest of the team really cared. It's nice to deal with people who obviously love their jobs. And a shout out to Eric for giving me a crash course in truck driving without the actual crash! More
by Irishartist
Employees Worked With
Terry Duncan , Mihui Kim, Herb Jernukian, Eric Steffes, David Thompson
