
Camelback Ford
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Jason was very professional and helpful in finding the perfect vehicle for my everyday needs. Dealership overall was nice and pleasant to work with. I would recommend this dealership to friends and fami perfect vehicle for my everyday needs. Dealership overall was nice and pleasant to work with. I would recommend this dealership to friends and family. Thank You. More
Nice and Friendly Staff, As good as buying a new car can be. Very Knowledgable about the cars. Clean Facilities. Can't wait to buy another Ford when it is time be. Very Knowledgable about the cars. Clean Facilities. Can't wait to buy another Ford when it is time More
These guys sold me a car that is unsafe to drive (broken front struts and motor mounts) citing the Arizona Lemon Law 15 Day/500 Mile warranty as reason for me to not worry about any needed repairs because a front struts and motor mounts) citing the Arizona Lemon Law 15 Day/500 Mile warranty as reason for me to not worry about any needed repairs because any needed repairs would be taken care of under this law. 48 hours later, informing the sales rep, finance guy, sales manager and service tech of the needed repairs they all said OH Yeah, not to worry those repairs will be taken care of, schedule an appointment with our service department and just bring your car back. After they had my vehicle back for two days the sales manager calles me up and says they wont fix anything because "THIS WAS A BUDGET VALUE SALE, WE WONT BE FIXING ANYTHING, THAT LAW, THE LEMON LAW DOES NOT APPLY TO YOU" Attempting to go over Brads head and talk to his boss, I am told 3 days later by BRAD that his boss, Jason, wont ever return my calls because "he does not talk to customers" They have refused to do any repairs of any kind. When I attempted to pick up my vehicle on Saturday they conveniently had lost my keys keeping me waiting there for 2.25 hours while they searched and searched. the lot attendent then told me he would have to cut me new keys on Monday and bring me my car. He did do that. I am now filing complaints with any and all resources available to me to take action against these guys. Be very cautious about buying from them, they are afterall "used car salesmen". More
My experience with Camelback Ford Lincoln Mercury has been the best I have encountered. The friendly atmostphere, the warm and sincere greetings and the professional yet efficiency style of service shown been the best I have encountered. The friendly atmostphere, the warm and sincere greetings and the professional yet efficiency style of service shown me from everyone there was so welcomed especially after getting off work. I was offered coffee, tea, water, buns. The tea is great without sugar or milk. I felt each person I encountered made me feel like I was special and royalty, even the receptionist with the beautiful face and smile. I can not emphasize enough how comfortable Mike, Scott and Charlie made me feel. I am also grateful that after I left with my brand new car I knew that the team at Camelback would still be there for me if and when I need them. Thank you so much Troy, Scott, Mike and Charlie, May Godd bless you all for being the beautiful people you are. Sherry Ellen Dodd RN BS BSN PHN CCHP More
To whomm it may concern; Michael Kildoo, Scott Cocuzza, To whomm it may concern; Michael Kildoo, Scott Cocuzza, and Christ Agnos made purchasing a vehicle a very pleasant experience. I would purchase ano To whomm it may concern; Michael Kildoo, Scott Cocuzza, and Christ Agnos made purchasing a vehicle a very pleasant experience. I would purchase another vehicle from Camelback Ford again. More
Well Went to came al ivied for more information regaring to my new fiesta so somebody can explain to me about how I can use the sync..and they told me some lady will cal me to make and apoiment to explain m to my new fiesta so somebody can explain to me about how I can use the sync..and they told me some lady will cal me to make and apoiment to explain me how sink it works.so finally she show up to our house and I believed they are two lady's they work there so they send one her name is Tara and she wasn't very polite and try to hook up whith my husband and try to flirt whith him and my son .they should check people's backgrounds before hire them so they don't put a bad reputation on a good car dealer.and this people work at VTS department at camelbackford so every body be carfuell when those peolpe come to your house and try to mess up whith your family they shoulld be working in a different place.but beside that sale people and manager and service people they Are very high educated and good maners.. More
I needed a vechile to tow behind my motorhome. Scott checked his computer for available vechiles to fit my desires. He found one in Payson, and had it sent down to Phoenix. Jason took care of my paper checked his computer for available vechiles to fit my desires. He found one in Payson, and had it sent down to Phoenix. Jason took care of my paperwork, and was very frendly to deal with. All in all, my purchase was very enjoyable. More
Jason was very professional and personable,he listened to OUR needs and worked with us,jason together with the leasing manager accomadated our needs and we happily drove away our new focus in a matter of a c OUR needs and worked with us,jason together with the leasing manager accomadated our needs and we happily drove away our new focus in a matter of a couple hours. Thank you very much, i would recommend to anyone, go to camelback ford and deal with Jason Auglay he is first class, congratulations Jason on your first child and all the best to you and your family. Thank You Willie & Sandy More
Jason Agulay was awsome! When we decide to buy another car we hope he is still there so he can handle our next sale. The customer service was outstanding and never had a more pleasent experience at a deal car we hope he is still there so he can handle our next sale. The customer service was outstanding and never had a more pleasent experience at a dealership before! Love Camelback Ford!! More
Came in only to look and left with a new car, feeling great about it. Knew more about the car and the financing than I did coming in. I also loved the follow-up. great about it. Knew more about the car and the financing than I did coming in. I also loved the follow-up. More