
Camelback Ford
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Started by communicating with Michael on-line and over the phone. Ben meet us on the dealership lot and provided great assistance, which included locating vehicle that we were interested in, explaining v the phone. Ben meet us on the dealership lot and provided great assistance, which included locating vehicle that we were interested in, explaining vehicle features, and test driving vehicle. Ben professionally handled all paperwork, including credit application, trade-in, and new vehicle purchase forms. An excellent experience. More
All I can say is that the minute that I walked onto the car lot I was treated with respect, everyone went out of their way to make sure I was being taken care of. My intent was not to buy but just to look car lot I was treated with respect, everyone went out of their way to make sure I was being taken care of. My intent was not to buy but just to look at some vehicles but ended up purchasing a 2012 Fusion. The whole process was very fast but very through...the whole crew from the detail ship to the finance dept stayed late to get all paper work done. This is the second time that I have purchased a vehicle from Camelback Ford and if in the near future I have to recommend a to someone that is purchasing a vehicle I will tell them to buy there....if there was a higher rate that I could give them I would....THEY ARE GREAT!!!!!!! More
I recently went into Camelback Ford to trade in my car and get a more fuel efficient vehicle and a newer model. I worked with Eric Nelson and Tommy. They both worked quickly and kept in mind my price limi and get a more fuel efficient vehicle and a newer model. I worked with Eric Nelson and Tommy. They both worked quickly and kept in mind my price limit to get me into a reliable 2011 Toyota Fusion Hybrid with payments that were lower than what I was paying for my old junker. The service was impeccable and friendly and I will be recommending Camelback Ford to all of my friends and family More
The used cars at this dealership are all beat up....cosmetic and paint damage, dirty damaged interior, trash and loose parts, squeaky brakes, a/c not working....and they want more for their used up....cosmetic and paint damage, dirty damaged interior, trash and loose parts, squeaky brakes, a/c not working....and they want more for their used cars than other dealerships with higher quality stock. Plus, the salesmen are disorganized- kept us waiting 10 minutes to find the keys to a vehicle, then when we did not like the vehicle, would not give us our personal vehicle ID info sheet back so we could leave...they kept wasting time trying to haggle with us and hold us hostage. Would never buy a car from here or recommend this place to anyone else. Dealerships like this are why people hate trying to shop for a car. More
We are so excited and blessed by our recent outing to Camelback Ford! We originally took our 2005 Ford in for an oil-change and Zaktek reapplication. We seriously debated wether or not to take it into F Camelback Ford! We originally took our 2005 Ford in for an oil-change and Zaktek reapplication. We seriously debated wether or not to take it into Ford for service based on past negative experience. The servicing was going to take a few hours so; we decided to look around the car lot to see what was new. In doing so we met a really nice woman standing out in the car lot, who did not even strike us as a saleswoman because she did not come rushing up to us trying to sell us something right away! She answered a few of our questions, and in being so polite and professional found out that she worked there and immediately knew "here we go, we are definitely doing some test driving!" After taking a few test drives, we decided to drive a truck, a dream that we have always wanted to own. After explaining our current loan on the car, we expressed an interest in talking numbers. Nicole took the time to walk with us around the lot to make sure we could see all the trucks they had, to make sure we found just the right one to suite our family. Walking back to the showroom, we thought to ourselves there is no way we are going home in a truck tonight. Little did we know the finance manager worked out some numbers and deals so good we could not pass up such a great opportunity. Needless to say we went home that night in a 2011 F-150, we could not be happier! We are so thankful we had the pleasure to work with someone as real and down to earth as Nicole and all who took the time to offer us a great deal. The final finance paperwork went so smooth thanks to Steve; he made sure to answer all of our questions and got us well on our way! We haven't stopped talking about what a great buying experience this has been! Thanks Camelback Ford, you won our heart again & our wallet, lol =o) We have always trusted Ford (as far as cars/trucks go) but now have put our trust back into this dealership. Nicole Nez you are well on your way to being a very successful saleswoman. They definitely need to give you a raise! Thank you so much for working with us! We will be sending anyone interested in buying a car/truck your way....... More
I have purchased 2 F150s from camelback ford. The first I purchase was a 2011 Harley Davidson F150. I never though in my dreams would I be able to purchase a truck like this, not only did Scott cocuzza give purchase was a 2011 Harley Davidson F150. I never though in my dreams would I be able to purchase a truck like this, not only did Scott cocuzza give me a great deal on the truck, Brent got me the best financial package possible and gave me great money for my trade which was. 2007 mercury montego to get me the payments I needed to be able to afford this beautifull truck but give me great pride in owning my first ford. The second f150 was a 2011 king ranch. I worked with both Scott and Brent again. And at this time gas was getting expensive to put into the Harley Davidson and was breaking my wallet so with great reluctance to get rid of my truck I needed to do the right thing since I had a baby due in a short while I needed to save money wherever I could. I came into camelback ford again and asked if there was anyway to trade my truck in since I had only owned it for a short while. Of course the said yes and I was thinking they were full of it Brent gave me almost exactly what I paid for my Harley Davidson f150 and lowered my intrest rate Scott lowers my payments from 500 a month to to 419. I went forward with the deal and they got me the truck I wanted but I assumed it had a sun roof but it was an option on the king ranch. Even though they did nothing wrong I got a years worth of oil changes and they offered to fill my tank twice. I have never seen such professionalism in any dealership I have ever been too but camelback ford has changed my mind. I love my truck that I have now and since I have had such a great experience here I will tell everyone to go see my friends here and I will always purchase my vehicles from here. Thanks you guys. More
Matt sold me a car with hail damage.. Then tried to sell me anther one.. Sold my trade befor the bank approved my deAl.. Nobody would give me the managers name then finally matt spells his guts, Jason Kami me anther one.. Sold my trade befor the bank approved my deAl.. Nobody would give me the managers name then finally matt spells his guts, Jason Kaminski hes the biggest gerk of them all!! Matt as part jason sales staff is scard of Jason!! I Am taking camelback for to court and I will never ever buy a car from them again!! Buyer beware!!! More
My experience with Mike Kildoo at Camelback Ford was great. He was very imforative about the vehicles I was looking at and not the "pushy salesman". Scott and Christ were also very friendly and great to great. He was very imforative about the vehicles I was looking at and not the "pushy salesman". Scott and Christ were also very friendly and great to do business with. Thank you for the enjoyable time purchasing my new Ford Edge!! More