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Camelback Ford
Phoenix, AZ
1,582 Reviews
Camelback Ford located in Phoenix, AZ, is eager to fulfill the sales and service needs of customers in Scottsdale, Tempe, Glendale, Mesa, Chandler, Peoria, Avondale and the entire PHX metro area. Whether you are looking for a new Ford Car, Truck, SUV, or a quality used vehicle we are the only dealership you need to visit.
Stop by Camelback Ford today, whether you are looking for a deal on a pre-owned car or a new Ford Truck or just need a tune-up. Camelback Ford is located in central Phoenix off of the HWY51, on Camelback Road and 16th Street. We look forward to have you as a customer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,582 reviews
June 16, 2018
EXCELLENT EXPERIENCE For the past few weeks ive seen videos on facebook of rudi helping people get into cars something told me he was my guy after coming into the dealersh For the past few weeks ive seen videos on facebook of rudi helping people get into cars something told me he was my guy after coming into the dealership i was very nervous and after 10mins of meeting rudi i felt comfortable and more relaxed he made sure i knew it was going to be ok and quick process and exactly what it was very easy quick process and i would recommend coming to camelback ford and make sure you ask for rudi he is the guy you need to see if you need a car or maybe you feel like nobody can help you due to financial reason or your credit isn't the greatest rudi is your guy awesome guy great personality cant put into words how grateful i am of this guy and helping me get into car More
by Domi1234
Employees Worked With
burudi mwonyonyi, Rudi Mwonyony
June 16, 2018
Happy Escape owner Thank you Rudi Mwonyonyi for your excellent customer service. From coming to me for the test drive to being available at my convenience, ready and pr Thank you Rudi Mwonyonyi for your excellent customer service. From coming to me for the test drive to being available at my convenience, ready and prepared to wrap things up. Everything professionally preformed by very friendly team. More
by Celeste Stanley
Employees Worked With
Rudi Mwonyonyi , Rudi Mwonyony
June 14, 2018
Staff is very friendly Scott in the service center was great. He did everything possible to speed the process up. Everyone was friendly and welcoming. I live over 30 miles a Scott in the service center was great. He did everything possible to speed the process up. Everyone was friendly and welcoming. I live over 30 miles away from the dealership and drive to this service center because they can be trusted. More
by Sliver
Employees Worked With
Greg is the best!!!, Gregory Imanirabaruta
June 11, 2018
Awesome Experience From sales to service Camelback Ford delivers!! They are professional and courteous throughout your purchase or service experience. I have used them f From sales to service Camelback Ford delivers!! They are professional and courteous throughout your purchase or service experience. I have used them for years and love them. Krista in Service and Mike Martino in sales are complete professionals and truly value the customer experience. More
by azutsnyder
Employees Worked With
Krista and Mike Martino
June 07, 2018
Refused warranty work on vehicle purchased elsewhere Refused to repair a safety issue under warranty unless I agreed to pay ~$300 diagnostic fee, which they may or may not choose to waive in the future. Refused to repair a safety issue under warranty unless I agreed to pay ~$300 diagnostic fee, which they may or may not choose to waive in the future. There was also a major safety recall that they failed to mention or repair. They kept mentioning that I purchased it at another dealer (I recently moved). If someone from Ford is reading this, your dealership knowingly refused to repair a car with known safety issues and did not conduct a safety recall. Do not use Camelback Ford's service department, especially if you bought your vehicle somewhere else. More
by Scott1234
Employees Worked With
Adam Leibowitz
June 01, 2018
Don't buy from Camelback Ford Lincoln I left review earlier when I bought this car about Trey. Trust me not to buy from him. Tried to get some answers, been hung up 3 times and no one wi I left review earlier when I bought this car about Trey. Trust me not to buy from him. Tried to get some answers, been hung up 3 times and no one will call back. I realized the minute you drive off the lot they don't care if you need anything more. I just need an answer to a couple questions but they don't care as long as the commission check comes in. More
by deb
Employees Worked With
furnace and trey
June 01, 2018
Bought a 2018 Ford Fusion hybrid SE Had a great experience with them. It was crunch time so they were looking to make a deal quick. They gave me a great amount for my trade in and even m Had a great experience with them. It was crunch time so they were looking to make a deal quick. They gave me a great amount for my trade in and even more off of the new car. I won’t go to a different ford dealership. More
by Rblake106
Employees Worked With
Jc, JC Smith
May 20, 2018
Polite and professional Came in for service for a 2008 Escape Hybrid, out of warranty. Scott, my service advisor, was exceptional. The problem was actually diagnosed vs. just Came in for service for a 2008 Escape Hybrid, out of warranty. Scott, my service advisor, was exceptional. The problem was actually diagnosed vs. just throwing parts at it. While not inexpensive (what dealership service is?), it ended up being less than half of the worst case scenario. I was treated well by the entire staff and wouldn’t hesitate to recommend them. More
by JD
Employees Worked With
Scott in service
May 12, 2018
Car Buying Made Easy Working with Arnold and his team of Rey, David, Mike and Christian made the car buying experience easy. Everyone was polite and helpful. I appreciat Working with Arnold and his team of Rey, David, Mike and Christian made the car buying experience easy. Everyone was polite and helpful. I appreciated their straightforwardness and quick responses throughout the process. Arnold was professional, fair and efficient - he made the deal happen with no runaround. Rey ensured I was taken care of, even sending the car back to detail since it didn't meet his expectations. David's knowledge made the finance portion quick and painless, by smoothing out all of the numbers. Mike and Christian were willing to help in anyway making sure I was comfortable and happy. It was a pleasure working with the entire group, as they made car buying fun. Thanks again, guys! More
by seen
Employees Worked With
Arnold Tavizon, Rey Mendoza, David Thompson, Mike Aguilar, Christian, Arnold Tavizon, Cristian Herrera, Michael Aguilar, David Thompson
May 11, 2018
2018 Mustang purchase I recently went to Camelback Ford to buy a 2018 Ford Mustang. My salesman's name was Gregory Imanirabaruta or Greg for short. He was amazing! I was I recently went to Camelback Ford to buy a 2018 Ford Mustang. My salesman's name was Gregory Imanirabaruta or Greg for short. He was amazing! I was a little nervous about such a huge decision and purchase and Greg made the experience the best one I have had in my lifetime at a car dealership! Herb the General Manager was great throughout the whole purchase as was his entire team there! I would highly recommend this dealership to anyone looking to buy Ford! Oh and the Mustang is incredible as well! More
by andrew_vando
Employees Worked With
Herb and Gregory Imanirabaruta, Natasha Feagins
