Cambridge Honda
Cambridge, MA
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Bobby was extremely helpful and provided a great experience when renewing the lease for my honda oddissey. He took care of explaining all the process steps and keeping me informed on the progress. H experience when renewing the lease for my honda oddissey. He took care of explaining all the process steps and keeping me informed on the progress. He even helped on moving things from the old car to the new one when i came to pick it up at 7:30PM on a Tuesday with my four kids!!! More
I have bought 8 brand new Honda cars since 1992. I have had two Civics,5 CR-V s, and an Element. The last 6 I purchased from Cambridge Honda.The sales consults are friendly and know their stuff. The purch had two Civics,5 CR-V s, and an Element. The last 6 I purchased from Cambridge Honda.The sales consults are friendly and know their stuff. The purchasing procedure is fast and painless. The service department is excellant. More
Bobby was really helpful throughout the process. He gained our trust from the first meeting and we came back to buy the car from him. He was very knowledgeable. I already recommended him to a friend o gained our trust from the first meeting and we came back to buy the car from him. He was very knowledgeable. I already recommended him to a friend of mine who is planning on buying a new Honda car. More
I had great luck with the dealership and found it easy to deal with when discussing price. It took a few days for financing to go through, but all in all, I was impressed with how great they were with gettin deal with when discussing price. It took a few days for financing to go through, but all in all, I was impressed with how great they were with getting the car ready and talking me out of a new car and into a great used car. I got fair value for my trade-in and was quite happy with the service department when I had to use it. More
In our case, we feel that Mr. Boyd made the difference in our getting the car. We were already in the market, however in our four car dealership experiences prior to this one we did not buy. We have alre our getting the car. We were already in the market, however in our four car dealership experiences prior to this one we did not buy. We have already referred Bobby to some people who are almost at the end of their lease agreements. More
My saleman, Bobby Boyd was fantastic. He answered every question I had. A very patient, caring individual who knew what I wanted in my new Honda CRV. I would highly recommend my relatives and friends to c question I had. A very patient, caring individual who knew what I wanted in my new Honda CRV. I would highly recommend my relatives and friends to choose Bobby as their salesman. Peggy Pelrine More
A friend had bought numerous cars from Cambridge Honda and had good experiences; I have noticed online and in person that they have a broad selection of used cars, so when I was ready to buy a used car, I and had good experiences; I have noticed online and in person that they have a broad selection of used cars, so when I was ready to buy a used car, I decided to check out the dealership (late September 2010). I had previously visited other places where the "vibe" was really aggressively sales-oriented. In Cambridge, it wasn't like that. Senior Sales Consultant Bobby Boyd was sincere, laid-back, and friendly, and far from aggressive from the minute I walked in, late on a Sunday. He didn't rush me nor waste my time with hot air. He sincerely wanted to know what my goals were and to see if he/the dealership could meet them. I think that both of us would have walked away from attempting to make a deal if we couldn't find common ground. I had a great experience that combined responsive communication; efficient, well-documented, business-like negotiations; and quick resolution to come up with a car and a deal that I am very happy with. Finance Director Eric Cummings, a quick, funny guy, had the job of figuring out my financing and he accomplished this. Of course I didn't accept the first offer and did research independently (taking the time to check with banks, credit unions, AAA and my insurer) after Eric gave me his first bid (which was, to his credit, in writing). When I checked in a few days later, Eric's second offer was *by far* the best deal in the marketplace. He wanted my business and proved it by finding an exceptionally low interest rate for the loan. As for the dealership and its policies: I read the fine print! Bobby and Eric both patiently responded to my umpteen questions during preliminary discussions and later, about all the contracts even though their profit margin on my modest buy was not going to do much for their pay. We even worked out a detail (to my advantage) that I hadn't noticed until AFTER we signed contracts. Very nice. Sure, I wish that no one made any profit off of me, ever, and that I only paid the price of the car and that there were no fees for the loan. But it turns out that if you don't want to buy a car from some random guy on Craigslist, and if you don't have the cash to pay the whole car now, there IS overhead that dealerships and banks have to pay for somehow. At least the sales commission was specifically disclosed--it seemed fair to me; I did not feel like I got taken. The consumer's duty is to remember that the sellers are in business, for profit. So the buyer must do independent research to know what the marketplace has to offer and what s/he will accept. I don't know what other people expect from car dealers, but I found that Bobby, Eric, and the company they represent were ready and able to create a positive experience for a used car buyer. Bobby was particularly skilled and thoughtful. This was overall a great dealership to work with. When I need to buy another car--in 12 to 15 years thanks to Honda's durability!--I'll go back. In the meanwhile, I will recommend Bobby and Cambridge Honda to friends. More
I never enjoyed car buying but what an easy process dealing with Bobby and the rest of the staff at Cambridge Honda. I have to say I'm really impressed that this was so easy. I would definitely recomme dealing with Bobby and the rest of the staff at Cambridge Honda. I have to say I'm really impressed that this was so easy. I would definitely recommend this dealer to my friends and family.......... More
Cambridge Honda treated me with superb professionalism during my purchase of a Honda Civic in March of 2010. They gave me a great deal, and addressed my concerns to my full satisfaction. I just had my f during my purchase of a Honda Civic in March of 2010. They gave me a great deal, and addressed my concerns to my full satisfaction. I just had my first service there today. They provided quality service and I didn't have to wait for long time. By the way, they provide a customer waiting area where I sat down, used their free wireless networking and did my work while waiting. This is very important to me because I don't want to make separate trips to drop off and pick up my vehicle. More
I looked at a few Honda dealerships while looking for a new car, and Cambridge Honda immediately made a good impression. Joanne was very friendly and knowledgable, answering my questions and offering real new car, and Cambridge Honda immediately made a good impression. Joanne was very friendly and knowledgable, answering my questions and offering realistic suggestions. She was very patient throughout the time it took for me to make a decision - keeping in touch to answer questions, but not being pushy. Joanne was attentive and made the whole experience feel very comfortable. The car is beautiful - I'm very happy with my Honda Civic! I will recommend Joanne and Cambridge Honda to friends and family for their car searches. More