Cambridge Honda
Cambridge, MA
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We had an amazing experience working with Bobby Boyd at Cambridge Honda. We went in expecting to be overwhelmed by a sales pitch, but instead found the customer service to be extremely informative and with Cambridge Honda. We went in expecting to be overwhelmed by a sales pitch, but instead found the customer service to be extremely informative and without any pressure to purchase at that time. He explained the merits of the car, but left the decision making up to us. We would highly recommend Bobby to anyone in the market for a car. More
Before I finalized my lease with Rebecca Rideout at Cambridge Honda, I had gone to three other dealerships in the area to get price quotes for a 2012 Civic Coupe LX. None of the other dealers I had bee Cambridge Honda, I had gone to three other dealerships in the area to get price quotes for a 2012 Civic Coupe LX. None of the other dealers I had been in contact with showed the same level of courtesy, respect, skill, and knowledge as Rebecca did. Also, my past experiences leasing a car left me with a rather colorless, cynical impression of the process. Working with Rebecca, everything was simple and straightforward. More importantly, she worked diligently to get the car to a price I was comfortable with. It was actually even better then what I anticipated. She kept me updated with each minor detail as the sale was progressing, sometimes calling with a status update even when she had a day off. I was also in the process of returning a leased car of a different make that was registered out of state. She went out of her way to get me information on how to do that here. This was long after I had signed the contract and driven the new car off the lot. I think that shows how hard she works and her level of dedication. If given the chance to do business with Rebecca again, I would, and would recommend her to anyone without hesitation. She is a pleasure to work with. She will show you the awards she's won for being awesome. She deserves all of them. More
The Customer service at Honda Cambridge was excellent, The Customer service at Honda Cambridge was excellent, Everybody was very helpful and friendly. I would recommend Honda Cambridge to my friends and The Customer service at Honda Cambridge was excellent, Everybody was very helpful and friendly. I would recommend Honda Cambridge to my friends and family. Two thumbs up for Bobbys great customer service. More
Justin was our sales person, but that label just doesn't fit the description of Justin. He was so much more than a sales person, he was a friend. The purchase of our Honda Fit was the normal process but he fit the description of Justin. He was so much more than a sales person, he was a friend. The purchase of our Honda Fit was the normal process but he went above and beyond the call of duty to help us settle into a new vehicle. He made the transition between their car and ours and the long process it involved a much more enjoyable adventure. The presetting of our favorite radio stations, the detailed analogy of the various features of the vehicle, the champagne presented to us, the personalized license plates that they went and got themselves. All of this added up to be the best possible en devour a consumer could ask for. He was friendly, informative, funny and very pleasant. He will be receiving a Christmas card from us. If in any way I could advertise for Cambridge Honda, I would put his face on the billboard!! More
Justin Crosby was the saleman who found me the Honda CRV (2011) that I was looking for at the price I found online. Justin also worked to get me the best price on my trade-in. I have purchased many cars in (2011) that I was looking for at the price I found online. Justin also worked to get me the best price on my trade-in. I have purchased many cars in my life and working with Justin was the most pleasurable. He's professional and caring towards his customers. I can't recommend Justin Crosby at Cambridge Honda highly enough. More
My overall experience at Cambridge Honda was wonderful. After going to multiple dealerships it was nice to work with Justin Crosby who was always patient and efficient. He was honest from the beginning and After going to multiple dealerships it was nice to work with Justin Crosby who was always patient and efficient. He was honest from the beginning and helped me find the best car for my budget. My entire experience went smoothly and I'm very happy with my new car! I would absolutely recommend Justin Crosby and the entire dealership to anyone looking to buy a car. Thank you Justin. More
I emailed an offer for a 2012 Accord and was surprised to get a response back in minutes. The next morning Marat the internet manager called me and offered me a lower counter offer. I thought there was a cat get a response back in minutes. The next morning Marat the internet manager called me and offered me a lower counter offer. I thought there was a catch but he gave me the offer in writing. When i got to the dealer there was no surprises no nonsense. Minimal haggling about my trade.The exact car i emailed about was there with the exact stock number and price. The finance manager eric cummings was very knowlegeable and did extra research on rates even though i was already pre-approved.He got me a lower payment plan than i anticipated. After the sale was over and it was time to take delivery of my new car Justin Crosby who was not my original sales associate took me all around the dealer and introduced me to the head of every department service,bodyshop,parts etc..everyone was personal and offered advice told me a little about their functions. That meant alot to me. This dealer was 40 miles away from my house but it was worth the trip. i have no regrets. i bought a 2011 honda 10 months earlier and i did not get this kind of treatment on that deal. Cambridge honda had the best price and service by far. I HIGHLY RECCOMEND THEIR STAFF. eRIC CUMMINGS AND JUSTIN CROSBY THANK YOU!!! AREND BROWN SR. More
I am very much satisfied with my experience here. I was given a very good price and had no need to go through the hassel of bargaining. Moreover the entire crew was very friendly and were always available given a very good price and had no need to go through the hassel of bargaining. Moreover the entire crew was very friendly and were always available when needed. Justin is very knowledgable and understands our needs and comes up with a solution really quickly. There is never a pressure/push to buy immediately. I was given plenty of time to think about the car and the various features before making a decision. Overall my experience here was great and I would definitely recommend this to anyone. Thanks Justin for all your help. -- Biju. More
We had a great experience with Bobby Boyd. He was very low pressure, friendly, and knowledgeable. While I was shopping around at different dealers, I stopped at Cambridge Honda and Bobby talked to me for low pressure, friendly, and knowledgeable. While I was shopping around at different dealers, I stopped at Cambridge Honda and Bobby talked to me for over 45 minutes discussing various cars and never once made me feel any pressure to buy. I told my wife that I had just had the best conversation I could imagine having with a car salesman. He just seemed to love cars. He impressed me so much that we went back to him to buy our new CR-V and he was extremely helpful at finding the car we were looking for as well as working with our bank on the loan. We were also very happy with the price we got. I would highly recommend Bobby. More
In my view Justin represents a new type of car salesmen - knowledgeable, professional, personable, straightforward and compassionate, yet not overbearing or pushy. I felt that Justin did everything he could knowledgeable, professional, personable, straightforward and compassionate, yet not overbearing or pushy. I felt that Justin did everything he could to get the car I want in a timely manner and help to negotiate the price I was happy with. Justin kept me adequately informed throughout the process and was readily available to answer my questions. More