Cambridge Honda
Cambridge, MA
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Justin was amazing, that is the best and only way to describe my experience. From the first initial meeting he was very helpful and there was not any force sales that most people expect from dealerships describe my experience. From the first initial meeting he was very helpful and there was not any force sales that most people expect from dealerships. I am beyond happy with Justin and the entire staff who helped me with purchase my brand new Civic, including Scott, Tom and Danny. I would beyond recommend anyone close to the area to go to this dealership not just for a new/used car(ask for Justin!) but also for service, you will not be disappointed. More
Justin Crosby helped me through my first new-car purchase. I enjoyed my every interaction with Justin. His good nature, friendliness, and overall competence provided an excellent experience. I fe purchase. I enjoyed my every interaction with Justin. His good nature, friendliness, and overall competence provided an excellent experience. I feel satisfied with the purchase price of the vehicle and the value of my trade-in. Overall, I highly recommend stopping into Cambridge Honda, especially when compared against the larger Honda dealerships in the area. More
My husband and I visited several dealerships before deciding to purchase our Honda CRV from Cambridge Honda. Justin was the first person we met upon entering, and his friendly demeaner and knowledge o deciding to purchase our Honda CRV from Cambridge Honda. Justin was the first person we met upon entering, and his friendly demeaner and knowledge of the vehicles assured us that we were in the right place. Justin is professional without being overbearing, which isn't always the case with sales people. He was always available with any question or concern we had, and he never made us feel as if we were burdening him. When the CRV arrived on site, he took a lot of time with us going over every aspect of the vehicle. We were both surprised at how much he knew off the top of his head; he never even consulted the vehicle's owner's manual. I would highly recommend Justin to anyone in the market for a Honda! When the time comes for our next Honda, it's Cambridge Honda and Justin for sure! Mary O'Keefe More
This has been the second time I purchased a high quality used car within the past six months. The primary reason I came back the second time was because of Bobby Boyd, my sales representative. Bobby, in my used car within the past six months. The primary reason I came back the second time was because of Bobby Boyd, my sales representative. Bobby, in my opinion, was very professional & knowledgeable and helped me figure out the type of car I needed and the price-point I was comfortable with in a totally non-pressurized way. I never knew that buying a used car could actually be fun! I am very happy with both cars I have purchased so far and would happily send others to him. Thanks Bobby! More
This dealership has everything I was looking for. I so dreaded the bargaining aspect of buying a car, yet this was a positive experience for me from the moment I opened the door. Justin Crosby took me thr dreaded the bargaining aspect of buying a car, yet this was a positive experience for me from the moment I opened the door. Justin Crosby took me through the process in an competent, informative, and always polite way. He would make a great teacher! The sales aspect of the dealership is managed well. It runs as smoothly as my new Honda. Thanks to Justin as my primary sales person and to Paul Costine and Scott Miller for their part in the process. More
We had a wonderful experience buying a new Honda Odyssey at Cambridge Honda. Bobby Boyd made the process an enjoyable one. He was friendly, informative, and patient. He offered help when we had trouble g at Cambridge Honda. Bobby Boyd made the process an enjoyable one. He was friendly, informative, and patient. He offered help when we had trouble getting a new title for our trade-in. He was wealth of knowledge and demonstrated a lot of experience. He made us feel a little more comfortable buying a mini-van even though from our perspective it was only out of necessity. Great experience. Fantastic service! More
Bobby and the Cambridge Honda team were extremely helpful in guiding me through my purchase. They are extremely flexible and willing to work with you to maximize your vehicle selection based on your budget. in guiding me through my purchase. They are extremely flexible and willing to work with you to maximize your vehicle selection based on your budget. More
I contacted over 15 dealerships in my search for a new car. Many came back with decent prices but Rebecca Rideout from Cambridge Honda called me to make a great offer over the phone and backed it up in car. Many came back with decent prices but Rebecca Rideout from Cambridge Honda called me to make a great offer over the phone and backed it up in writing (email) immediately after. I gave the other dealers a chance to counter and all fell short--some sounded incredulous at the deal she gave me. Furthermore, she sounded very friendly and down-to-earth and was very sincere, without any of the "What can I do to get you down to our dealership today?/Your presence at our dealership is your best leverage" type of salespeople I had been dealing with. I was still skeptical since it seemed too easy and too good to be true. When we went to pick up the car, I was still waiting for a bait-and-switch moment or a hidden line item but Rebecca went over everything I questioned until I was confident that the numbers all worked. She took her time with us and even came in on a vacation day so we could pick the car up on the day that we had hoped. Honestly I can't say enough about how professional, personal and just easy she made the whole car buying experience from the moment I contacted her until my wife and I got into our new 2013 Honda Pilot; I want to thank her and recommend her to anyone looking to buy a Honda. I am in no way a negotiator or someone comfortable making large purchases and I have always felt duped by car salespeople. This is the first time I have ever been thrilled with a car buying experience. More
I visited this dealership twice in 2 weeks. The 1st week I was looking to purchase a used Honda. Ruben was great but the vehicle I was looking at was sold. The next weekend my wife and I decided to lease a I was looking to purchase a used Honda. Ruben was great but the vehicle I was looking at was sold. The next weekend my wife and I decided to lease a new Odyssey. We sent out inquires to the different Honda dealers around. We started making appointments and seeing other dealerships. I received a call back from Cambridge. I explained what I was looking for and what I wanted to spend, and I told him that I was doing this today so don't delay. Justin was great, he took my information and said he would call me back.When Justin called me back in 10 minutes he was able to give me a deal that we got up from the desk at another dealership and head on over to Cambridge Honda. We sat down with him and in less then an hour we had leased our new van. The delivery process was just as pleasant. The dealership has a kid play area that was able to entertain my 2 kids. Justin even let my son put the plates on our new van. I highly recommend Justin and the Cambridge Honda Team. Joe 2013 Honda Odyssey More
I have just leased my 3rd Honda CRV at this dealership. The past 6 years this has also been my car maintenance location. All the staff are friendly, knowledgeable and use no sales pressure tactics.Justin C The past 6 years this has also been my car maintenance location. All the staff are friendly, knowledgeable and use no sales pressure tactics.Justin Crosby is the current sales rep I worked. First class service from beginning to end. I would not hesitate to recommend Justin Crosby to my friends. More