California Motors Direct - Santa Ana

I had an amazing experience when I went to go purchase my vehicle Jesse was very helpful in getting me the Payment and rate that I was looking for would definitely recommend vehicle Jesse was very helpful in getting me the Payment and rate that I was looking for would definitely recommend More

I had a great purchase experience here at California Motors. Justin Flores was great and made sure he got me the payment I was looking for. Motors. Justin Flores was great and made sure he got me the payment I was looking for. More

California Motors Direct is the worst car buying experience I’ve ever gone through. It’s been the worst nightmare I’ve ever had with a car and the buying experience. They tried to sneak unwanted c experience I’ve ever gone through. It’s been the worst nightmare I’ve ever had with a car and the buying experience. They tried to sneak unwanted charges onto the loan, such as an ELO tracking device for 495.00 which I didn’t ask for, nor want, and never removed it from my loan. They offered me one price for my trade in then put a lesser amount on the paperwork and refused to correct it on the loan. They sold me a vehicle that was damaged and claimed it was cosmetic and minor, then I later learned it was more than cosmetic, it was substantial damage to the frame of the car which would make the value less than what they sold it for. Their car report doesn’t have accurate information about the vehicle and its condition, nor current recalls. They do not service their vehicles, have no service records, and the vehicle they sold me was unfit and unsafe to be on the road. The vehicle I purchased had a major defect and they refused to offer to repair it. It should never been put on their lot for sale as it was very dangerous to drive. They sold it with this defective problem, knowing there were class actions, and recalls in this vehicle. If I could give them a negative one thousand rating I would. I would never recommend this dealership to anyone. They also have five other dealerships in SoCal under different names and all have negative ratings and complaints about defective vehicles, unsafe vehicles, problems with the vehicle, etc, lawsuits, unethical business practice and I can’t even fathom why they are still in business. More

DO NOT BUY YOUR CAR FROM HERE HORRIBLE customer service. You will have issues with anything you purchase from these crooks. You will have issues with anything you purchase from these crooks. More

Justin helped me today 5/3/24 and he was awesome! I walked in and he greeted me right away with a smile and made me feel welcome. Very nice and very helpful. He explained everything well and made sur I walked in and he greeted me right away with a smile and made me feel welcome. Very nice and very helpful. He explained everything well and made sure I understood and answered all my questions. More

Great experience buying my first truck. Raul was very professional and helpful. Highly recommend California Motors Direct Raul was very professional and helpful. Highly recommend California Motors Direct More

Great service Josh was helpful in all aspects and worked very hard on getting us great rates very hard on getting us great rates More

Absolute crooks! They've been sued alot because of the lemon law. 🏃‍♀️ 🏃‍♀️ 🏃‍♀️ away from them or prepare for litigation! They've been sued alot because of the lemon law. 🏃‍♀️ 🏃‍♀️ 🏃‍♀️ away from them or prepare for litigation! More

Andrew was great thank you very much for the experience was quick and easy purchase was quick and easy purchase More

Great prices ,very helpful and excellent customer service by Justin 10 out 10 stars very pleased with the whole experience here at California Motors Direct by Justin 10 out 10 stars very pleased with the whole experience here at California Motors Direct More