
California Motors Direct - Montclair
Montclair, CA
Filter Reviews by Keyword
By Type
Showing 23 reviews
I opted not to visit the lot at all after they changed the price on me. Ashley seemed professional and helpful over text. The vehicle price had been dropping $100-200 each week and was close to $15k when the price on me. Ashley seemed professional and helpful over text. The vehicle price had been dropping $100-200 each week and was close to $15k when I inquired. However, after I contacted them, I looked up the vehicle again and saw that the price had risen $900 that day! I was sketched out, especially after seeing what the online reviews said about them trying to change prices and not being transparent. I pointed it out to Ashley and she seemed very sympathetic ("I understand your concern about the price change. Let's see what we can do to help."), but I didn't have faith that anything would actually be resolved. 100% glad I avoided this place! More
Hi I want to tell people about this car lot . Where do I start? Thay are scamers and want to use people to take people money. I brought a bmw a month ago it blew a piston. I know it was not my fa Where do I start? Thay are scamers and want to use people to take people money. I brought a bmw a month ago it blew a piston. I know it was not my fault I didn't even open the hood didn't even have it long enough. Then Thay are fighting to see if warranty has to pay for it meanwhile I have no vehicle and they do not want to give me a rental when this is all their fault because I believe they knew it was going to break before I bought it they just wanted to see if they can scam the warranty into pain for it I was just a dumb middle man coming in and buying the car now they're acting dumb don't answer their phones they lie about when the car is going to be done just giving me a bunch of run around meanwhile again I'm without a car More
Came in to the Dealership and Austin was my salesman. He showed me cars and was very courteous. I found the car I was looking for and got the payment I wanted. He was wonderful he explained everything. H He showed me cars and was very courteous. I found the car I was looking for and got the payment I wanted. He was wonderful he explained everything. He was very clear If you come her ask for Austin Scott. He will give the same customer service he gave me. Will come again! More
This is one of the used car dealerships that gives a bad name to the industry. They're the ones who advertise pricing but then in fine print or otherwise have back in additional cost that they're going to p name to the industry. They're the ones who advertise pricing but then in fine print or otherwise have back in additional cost that they're going to put in front of you once you get there or ask. These are their own cost of doing business that they wanna pass on to the customer which is fine as long as you just put it into the sales price right up front but it's not OK to put it in some back in fine print or have to be asked or have to spring it on you once you get to the dealership. Stay away as there are plenty of other dealerships and cars out there. More
I spoke to sales man name Rudy he’s been so good showing me all the vehicles I want to see and he was very patient so I going back when I have the opportunity me all the vehicles I want to see and he was very patient so I going back when I have the opportunity More