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California Motors Direct - Montclair
Montclair, CA
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Bring your code reader or just find another dealer. Supposedly their cars go through an entire prepurchase inspection, but I'm going to guess that's just so they know what to hide from the potential b Supposedly their cars go through an entire prepurchase inspection, but I'm going to guess that's just so they know what to hide from the potential buyers, not to actually fix issues. Purchased a 2017 Dodge Caravan from California Motors Direct in Nov 2024. During the test drive I did not notice a blinking light on the rear defrost button that indicates an issue with the blend door motor. If there is a problem this light flashes when you first open any door on the vehicle for about 20 seconds. We were looking at the middle seats first, to see how they were attached for stow and go, so the light was done flashing before I ever checked the front of the vehicle or got in for a test drive. Then it doesn't do the test again for a while, so no flashing. Left the vehicle at a friend's overnight and saw the flashing when I picked it up the next day. When I got the vehicle home googled what it could be, then I plugged in a code reader to see if it would indicate which blend motor was the issue, only to discover the car also had a thermostat code pending. Within 100 miles of driving after purchase the check engine light is on, and I'm looking at $600-800 in repair bills. Unless you want to shell out a few thousand extra the cars are sold as-is with no warranty, so I'm SOL. Would not buy again from them and would recommend anyone reading this review find someone else to purchase from. As a side note, the price they advertise on cargurus.com is NOT the actual price of the car. I expected to pay the advertised price plus TT&L, they came back with the advertised price, plus an approximate $1500 add on for "dealers' costs, advertising, inspecting the car, theft insurance, etc.", plus TT&L as the final price. So be prepared to haggle for the price advertised. More
Great Experience! ! Customer Service was Great and the vehicle was well kept up with no issues what so ever. Very clean!! I will definitly recommend this dealer for fir ! Customer Service was Great and the vehicle was well kept up with no issues what so ever. Very clean!! I will definitly recommend this dealer for first time buyer and trade ins. To have a good experience i believe in patience, kindness, and respect for all worker's there because it is an all day experience on both sides customer and sales rep and have understanding when purchasing and gettin everythin done for the purchase. Overall, with that being said it is a great place for a vehicle for anyone and everyone. Thank you again for all the above!! More
Once they had sold me the car, they proceeded to lose the keys for over 8 hours, made a faulty replacement key, and then refused to do anything to make up for the entire day being wasted. SPECIFICALLY THE MA keys for over 8 hours, made a faulty replacement key, and then refused to do anything to make up for the entire day being wasted. SPECIFICALLY THE MANAGER JOSH IS A xxxxxxx AND TERRIBLE PERSON TO DO BUSINESS WITH!!!!!! More
Horrible, sold me a car that wasn’t ready even tho the dealer said it was, after I signed, the told me I can’t take the car because it needed a smog, (after I signed) I called everyday of the week for upd dealer said it was, after I signed, the told me I can’t take the car because it needed a smog, (after I signed) I called everyday of the week for updates which yelled very little, it has been 2 weeks and I still don’t have my car that I signed for April 5 2024, also don’t trust them if they say they will call back.. they won’t, you have to reach out. They are to busy trying to scam other people. More
To put it short, this dealership is a fraud and a scam where they will do anything to sell the car and will also do anything to run away from their issues. A bunch of unprofessionals running a business li where they will do anything to sell the car and will also do anything to run away from their issues. A bunch of unprofessionals running a business like a circus. More
I had a great experience coming here and buying a car with Jonathan Grey. I never felt pressured to buy, I felt at ease throughout my car buying experience. I definitely would recommend this place before with Jonathan Grey. I never felt pressured to buy, I felt at ease throughout my car buying experience. I definitely would recommend this place before a dealership to buy a car. More
I opted not to visit the lot at all after they changed the price on me. Ashley seemed professional and helpful over text. The vehicle price had been dropping $100-200 each week and was close to $15k when the price on me. Ashley seemed professional and helpful over text. The vehicle price had been dropping $100-200 each week and was close to $15k when I inquired. However, after I contacted them, I looked up the vehicle again and saw that the price had risen $900 that day! I was sketched out, especially after seeing what the online reviews said about them trying to change prices and not being transparent. I pointed it out to Ashley and she seemed very sympathetic ("I understand your concern about the price change. Let's see what we can do to help."), but I didn't have faith that anything would actually be resolved. 100% glad I avoided this place! More