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Calavan Kia West

Lithia Springs, GA

Overview
Reviews
Vehicles
4.4
382 Reviews
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1301 Thornton Road

Lithia Springs, GA

30122

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Showing 382 reviews

September 04, 2025

They told me to complete a survey and stop by to get a free tank of gas. Well, I completed that survey but when I called today to schedule the refill, Shane, the guy who handled the purchase of my vehicle More

by HZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shane and Conesha
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August 26, 2025

As soon as I walked in the dealership I knew it was the place to be everyone inside had such inviting energy! More

by daniellstinson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean and Dean
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Aug 27, 2025 -

Calavan Kia West responded

Thank you for sharing your feedback about Calavan Kia! We're so happy to hear that you felt welcomed. See you next time!

August 20, 2025

Great dealership, my latest service advisor was not personable. I will not choose her again More

by Nissan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot her name. She was the only female advisor there on Saturday
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Aug 25, 2025 -

Calavan Kia West responded

Thank you for sharing your feedback. We’re glad to hear you appreciate our dealership overall, but we’re sorry to learn that your recent experience with your service advisor didn’t meet expectations. Your comments are valuable, and we’ll be addressing this to ensure better experiences moving forward. If you’d like to discuss this further, please feel free to reach out.

August 19, 2025

Excellent peoples and services! Im gonna be KIA customers forever Thank you!! Absoutely love it! More

by airpatchin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
i forgot their names but they are the one that works behind desk in services
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Aug 22, 2025 -

Calavan Kia West responded

We are so grateful to have earned your loyal business here at Calavan Kia. See you next time!

August 18, 2025

I bought my car from here and i had a good time coming here. It was very informative i DID NOT feel like i got the rotten in of the stick. I bought a used car with everything i wanted. I took it back ther More

by Willinghameliz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tone
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Aug 21, 2025 -

Calavan Kia West responded

We're happy you had a great car-buying and service experience with Mr. Tone and our team! We appreciate your recommendation and look forward to serving you again at Calavan Kia.

August 17, 2025

Appointment time was held and timeline of repairs was good and representative kept me informed More

by Emorgan40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Queen
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Aug 20, 2025 -

Calavan Kia West responded

We're delighted we could deliver an excellent experience! –Calavan Kia Team

August 16, 2025

Great experience paperwork was already ready, fast and effortless sale. I love my new "to me" vehicle! More

by camitchell81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
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Aug 18, 2025 -

Calavan Kia West responded

Congratulations on your new ride! It made our day to assist you here at Calavan Kia. See you down the road!

August 16, 2025

Attention to detail and customer. Noticeable improvements in service for car owners. Very comfortable waiting area. Thanks More

by Lynne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denzel
Report | Print
Aug 19, 2025 -

Calavan Kia West responded

Hi Lynne, thank you for your feedback! We're happy to hear you enjoyed our service and waiting area. We appreciate your business at Calavan Kia and look forward to helping you in the future. Take care!

August 15, 2025

Great service department. Have been a returning customer for years. Would recommend this location to other Kia owners. More

by demia.grant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denzil
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Aug 18, 2025 -

Calavan Kia West responded

Thank you for being a loyal customer and for recommending us! We truly appreciate your support. See you next time at Calavan Kia!

August 13, 2025

Always professional, go the extra mile to accommodate you. From the moment you enter till the moment you exit. More

by scoobyrosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Moran
Report | Print
Aug 13, 2025 -

Calavan Kia West responded

Thank you for your kind words! We’re thrilled to hear about your wonderful experience from start to finish. We hope to see you again at Calavan Kia! Safe travels!

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