
Calavan Chrysler Dodge Jeep Ram West
Lithia Springs, GA
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Very friendly and trustworthy when we went to look at a vehicle. He trusted us to test drive and wasn't pushy. He made the buying experience very easy and worked hard to get the deal to go through. We appr vehicle. He trusted us to test drive and wasn't pushy. He made the buying experience very easy and worked hard to get the deal to go through. We appreciate everything he did and the time he took with us. We will definitely refer our friends and use this dealership in the future. Thank you Wesley Arnold! Sincerely, Eddie and Cindy Cole More
I would NEVER NEVER NEVER NEVER buy from this place again. I was told they could beat another dealers offer so I showed up on Saturday to purchase my car. After being there for over an hour they gave m again. I was told they could beat another dealers offer so I showed up on Saturday to purchase my car. After being there for over an hour they gave me an offer, which was more than they said they could do. By this time it was too late to go anywhere else. Once we started signing the papers I was told my car wasn't there and I would not get it until Monday. They did give me a loaner car but it was filthy and had not been cleaned after the last users. I get a phone call on Monday saying I wont get my new car until Tuesday. Come Tuesday I have them deliver it to my job and the sales guy lied and told me my tag was in the car. Once he leaves i find out he left it at the dealership so they said they would mail it next day, which did not happen. They sent standard mail to my boyfriends house 2 hours away. Once i receive the tag and put it on my car I notice 4 very deep scratches under their dealership sticker...they were hopping I would never see it. It was oblivious they tried to peel off the other dealers stick but tried to hide it by putting theirs over the scratches. I called and they asked that i bring in the car, which we did on Tuesday then we were told they can not fix it until Thursday. So I just put 200 mile on my car for no reason. I brought the car back to them on Thursday but when I picked it up i noticed the original scratches were still visible and a few more that were not there before and the paint job was awful. Then i notice they had put 3 scratches on my door handle that were not there prior and no paper floor mats were put down so my mats in the car were dirty. they did agree to fix it the paint job.....again but I refused to leave them my car so I asked that they order the bumper and have it painted prior to my arrival. They said it would be ready Thursday but then Thursday turns into Monday. I explained to them I live over an hour away so I cant be there until I get off work at 5pm. they told me no I either show up before they leave at 5:30 or they cant help me. They wouldn't take my calls after i told them no it would be 7pm. I am still waiting for my bumper to be replaced so hopefully come Monday I can get my new bumper and NEVER have anything to do with these people again..they did call my boyfriend and tell him they will have someone there at 7pm to put on my new bumper. More
This was the best experience I ever had at a dealership, Wesley Arnold listen and understood what I needed to purchase my new car. If you ever go to this dealership ask for Wesley Arnold, he will help you Wesley Arnold listen and understood what I needed to purchase my new car. If you ever go to this dealership ask for Wesley Arnold, he will help you with his best abilities, hope you have the same experience as I, Good Luck. More
David was very helpful & honest with me i would David was very helpful & honest with me i would definatly recommend this dealership & david to all that I come across. Oh and thanks to David for th David was very helpful & honest with me i would definatly recommend this dealership & david to all that I come across. Oh and thanks to David for the purchase of my Nissan sentra I totally love it!!!!!! More
David was very helpful and knowledgable in every area. He really made Cecil and I at home and we would recommend this dealership to all that I come across. Oh and thanks to David Crawford for the purchase of really made Cecil and I at home and we would recommend this dealership to all that I come across. Oh and thanks to David Crawford for the purchase of our new Car. We love it!!!!! More
I would not recommend this dealer to anyone. We took the truck in and asked for a repair. They called the next day and said it needed something besides what we asked for (tps sensor and throttle body clean) truck in and asked for a repair. They called the next day and said it needed something besides what we asked for (tps sensor and throttle body clean) we ok'd repairs. They called and said it needed intake gasket. We wanted trans fixed first then we would worry about that. Manager said they couldn't do that that I had to fix that first. Then I questioned why the tps sensor or the intake would affect trans (sorry I need to know why I need something, how it works). Then said I was already paying for one repair that didn't fix it and didn't want to pay for a second repair that doesn't fix the issue. The service manager said he should have know this was gonna happen that I should just pick up the truck he wasn't getting farther into it when I just wanted stuff for free. I told manager I had no issue with paying for something I told them to do but that I didn't want to do the intake if it was going to take to much for the trans repair. Then I found out they hadn't even done a test drive since replacing tps. I asked them to test drive to see if that fixed it so the next day they did. The manager said it was working fine and asked if I wanted to continue with trans diag. (He previously told me it was impossible to diag trans with vacuum leak from intake) so I said well you just told me yesterday you couldn't diag it? So he said you know what just come pick up the truck. I don't want your money and we can call it quits. I didn't want to argue so I got the truck. GUESS WHAT! Now my check engine light is on with a code for the tps.... Did NOT have a code when I took it in. Highly disappointed I just wanted my truck fixed!!!! More
buying our 2013 Jeep Wrangler from Douglas County Dodge was a great experiance.our salesman was David "Pittsburgh" Crawford he was very knowledgeable in the jeeps we were looking at and he answered all que was a great experiance.our salesman was David "Pittsburgh" Crawford he was very knowledgeable in the jeeps we were looking at and he answered all questions quickly.he went over many options to make sure we got the jeep we were looking for and he was very patient while we made a decision.it was a no pressure buying experiance.i would recomend Douglas County Dodge and David "Pittsburgh" Crawford to anyone for all your vehicle needs. More
Wesley went above and beyond what most sales people I have experienced in the past ever did. When faced with the challange of finding the truck we were looking for he went out of his way to find everythi have experienced in the past ever did. When faced with the challange of finding the truck we were looking for he went out of his way to find everything we were looking for. When the truck wasn't on the lot he searched until he found it. I spend a lot of time on the road and Wesley made sure to have the truck I was looking for, detailed and ready to go, and all of the paperwork ready for me when I arrived. More
Wesley made my new vehicle purchase the best ever experience I've ever had buying a new vehicle! I can honestly say that making the trip to this Dealership was worth the time and distance traveled. I experience I've ever had buying a new vehicle! I can honestly say that making the trip to this Dealership was worth the time and distance traveled. I know I passed by 8 other Dodge/Ram dealers on my way there. There are probably 15 others dealerships that are closer too. This Dealership had what I wanted in my new Laramie, and they also had the best salesman in the Atlanta Area!! I felt very welcomed and valued by not only Wesley, but also by the other employees that were there Saturday. Everyone was friendly and accommodating! But never pushy or overbearing. The finance manager, David Boles was very nice and professional also. Wesley and David worked well together and found us an Awesome finance rate without having to try 6 or more finance companies trying to do so. I had another Dodge/Ram dealer just the week before work on getting me financed and they sent my application to every finance company they work with, and by doing this my credit score took a hit and dropped by 75 points!! This could really hurt you when trying to finance and get the best rate possible. It almost hurt me to the point that if it turned out much worse my car note could have been unaffordable! I am very thankful for Wesley's professionalism and friendliness . I was impressed by everyone's friendliness and kindness. They were all very accommodating and kind. I will be recommending Wesley and Douglas County Ram, Chrysler, Dodge & Jeep to everyone I know. I also believe that Wesley is the best salesman in the entire Metro Atlanta Area. I hope if your reading this to find a great Dealer with Great Personal you’ll listen to what I've said and try them out, they are as good as I say if not actually better!! Thank'x again Wesley for an awesome experience in purchasing my new Laramie and I hope when anyone comes to Douglas County Ram / Dodge Chrysler Jeep that they ask for you!! More
Over the past few months, I have been researching and looking for a used Lexus RX350. Almost 2 weeks ago, while driving to the airport I spotted one on the Douglas County Dodge lot that was exactly what looking for a used Lexus RX350. Almost 2 weeks ago, while driving to the airport I spotted one on the Douglas County Dodge lot that was exactly what I wanted. I thought this was too good to be true, so I just let it go until we got home from our trip a few days later. I got on their website the next week and sure enough it was still there, so I decided I at least need to go look at this. We are great friends with the Barretts and the Morgans, so we called and asked when could we come look at the car. We arrived and met David Crawford or "Pittsburgh!", our salesman. I am just out of college and purchasing my own car, so one can imagine how scary that might be, but David handled everything perfect! He was always so enthusiastic and excited about the car and me buying it. He explained the whole process very well and worked hard and quickly to add a few finishing touches to the car. AND on top of everything he was fun to work with!! You just can't beat that! The whole process was a great learning experience, and I can honestly say that I will never buy a car from anywhere else! More