Calavan Chrysler Dodge Jeep Ram West

We've been waiting now 6 weeks to repair and replace driver door. Every week we've been told waiting on a part. Last week we were called and told all parts in vehicle would be ready no later then Mid-da driver door. Every week we've been told waiting on a part. Last week we were called and told all parts in vehicle would be ready no later then Mid-day Monday 11/7. Monday evening we called still no work done on vehicle and now we still waiting on several parts with no known eta on them arriving. No one even thought enough to call us Friday when the car was supposedly pulled in to start repairs. No one even called us Monday when they knew repairs weren't started and we still needed to wait. Customer service here is not even in favor of the customer. The customer has to call. Go by and then be lied to multiple times. This isn't like a lawn more down. This is our daily vehicle that we need to make our on living to support our family. And all we get is sorry. Then when we asked to move it to somewhere else. They threatened us with $700 restock fee for parts. I ask what part if it's been 6 weeks. More

Carl Thompson was a great salesman he made sure u got what you wanted made sure u was comfortable and work with u as for as down payment and after the sale contiune to call to check on you to make sure y what you wanted made sure u was comfortable and work with u as for as down payment and after the sale contiune to call to check on you to make sure your ok and the car is doing well as week he was a great salesman go see him More

JT was awesome! Very great and knowledgeable salesman. I would highly recommend him!! We had a wonderful experience! Very great and knowledgeable salesman. I would highly recommend him!! We had a wonderful experience! More

JT was absolutely awesome! Extremely helpful and willing to work with us. Thank you for an enjoyable vehicle buying experience! Extremely helpful and willing to work with us. Thank you for an enjoyable vehicle buying experience! More

Never heard back regarding my request. Visiited their website and didn't see the vehicle. However, it's still showing up on Cars.com would be helpful if they would respond as to the status Visiited their website and didn't see the vehicle. However, it's still showing up on Cars.com would be helpful if they would respond as to the status of the vehicle More

Big shout out too the service department at Calavan. Jensen was very helpful with with diagnosis's with my truck. He was patient with my frustrations, an really tried too save me the most money as possi Jensen was very helpful with with diagnosis's with my truck. He was patient with my frustrations, an really tried too save me the most money as possible, the pin down the issues with my vehicle. I would recommend this dealership/service needs too everyone that needs any work done on your vehicle. I can’t thank y’all enough. Very pleased customer. More

I had an awesome great experience with Tineja Leslie!!! Very professional and courteous! Please come see her!!!!! Very professional and courteous! Please come see her!!!!! More

Everyone was very friendly and also got to work on making a deal. Because we used KBB and Carfax we all knew what the deal should look like. I had trouble getting a ride to the dealer until over 7 days pas a deal. Because we used KBB and Carfax we all knew what the deal should look like. I had trouble getting a ride to the dealer until over 7 days past thr KBB estimate so they lowered the bid some. I thought that was unnecessary.. More

Great buying experience, awesome, friendly staff, knowledgeable about the products both in sales and service. knowledgeable about the products both in sales and service. More

Calavan always takes care of me. Ask for kevin he is the best … R/T - SCAT - now a big Ram best … R/T - SCAT - now a big Ram More