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Calavan CDJR West
Lithia Springs, GA
244 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 244 reviews
March 03, 2026
On February 2nd, I brought my truck to Calavan Chrysler Dodge Jeep RAM for a full diagnostic. I was told the transmission needed rebuilding and paid $1,771.15 for a teardown, with labor quoted at $3,542.31 Dodge Jeep RAM for a full diagnostic. I was told the transmission needed rebuilding and paid $1,771.15 for a teardown, with labor quoted at $3,542.31 plus parts. My truck sat for two weeks, and I had to push for rental assistance. Within 48 hours of picking it up, my truck began smoking. I was then told there was a hole in the radiator and quoted $1,898 for a radiator replacement, thermostat, and coolant flush. When I spoke with the manager, I was told they were “willing to cover half” of the radiator repair since I had just paid for the transmission work. That response suggests there may have been an issue during service, yet full responsibility was not taken. Customers deserve transparency, thorough inspections, and accountability. I strongly encourage others to ask detailed questions, request pre- and post-inspection documentation, and carefully review all findings before approving major repairs. Very disappointed with how this situation has been handled. More
by rapollon28
Employees Worked With
Allen Perry
February 20, 2026
Internet pricing looks great until they add the $6000 in dealers' fees, then they are above average in price. The salesman I dealt with was totally deceptive and inadequate in doing his job. Total waste of dealers' fees, then they are above average in price. The salesman I dealt with was totally deceptive and inadequate in doing his job. Total waste of 4 hours. By the way I was paying cash and this guy would not even write down the numbers I needed to have? Just a very confusing exchange throughout. More
by milfordsliger
Employees Worked With
tony
August 30, 2025
I have great service and support on my car service. Thank you for your generosity and for my support Guy James always helps with a smile. James is the best.👏🏽👏🏽👏🏽 Thank you for your generosity and for my support Guy James always helps with a smile. James is the best.👏🏽👏🏽👏🏽 More
by sp.jefferson59
August 21, 2025
Rashid my Maintenance Agent was very knowledgeable and helpful taking care of all my concerns!!! His courtesy and understanding is second to none which I thank The Dealership for having him in the positio helpful taking care of all my concerns!!! His courtesy and understanding is second to none which I thank The Dealership for having him in the position he in!!! Rashid stayed with me throughout the whole process and I’m Thankful for Calavan Dodge for having him and that’s why I’m a returning customer with Centurion Confidence that whatever the issue I have with my vehicle This Dealership is more than Qualified to diagnose and correct all Maintenance Issues!!! More
by gsrock1983
Employees Worked With
Rashid
August 10, 2025
Excellent customer service. My advisor, Brittany, could not have been more perfect! My husband was experiencing a very serious health crisis and I was frantic without my van. Ea My advisor, Brittany, could not have been more perfect! My husband was experiencing a very serious health crisis and I was frantic without my van. Each time that we communicated Brittaney’s calming demeanor reassured me that I, as well as my vehicle, would be taken care of! Great job Calavan. Thanks More
by Portia Potts
Employees Worked With
advisor, Brittany
July 26, 2025
I have been coming here for 5 years now and have never had an issue. Everyone is always friendly and service techs know how to communicate and give recommendations. had an issue. Everyone is always friendly and service techs know how to communicate and give recommendations. More
by VanAle
Employees Worked With
Rachid
