Calavan Chrysler Dodge Jeep Ram West

Mr. Brian Brinson have restored my trust with this service . Great experience. Brian Brinson os a great manager. He takes the time to explain what's going on with your vehicle. He treated my vehicle as if it wa Great experience. Brian Brinson os a great manager. He takes the time to explain what's going on with your vehicle. He treated my vehicle as if it was his personal vehicle. He have washed away my past experience with this service department and he didn't no it until my vehicle was completed. Great guy and the service technicians that I talked to during my visit on 7-1-17, are a great group. Keep up the great work guys. I will return in the future for all my services need. Thanks Brian Brinson! More

Over the top Service Brian has that Chick-Fil-A type customer service that makes you keep coming back for more. I would give him 5 stars, hands down. He was able to explai Brian has that Chick-Fil-A type customer service that makes you keep coming back for more. I would give him 5 stars, hands down. He was able to explain things to me in layman terms. As long as he's here checking and double checking the Service Team, I'll keep coming back. More

Brian Brinson He is the best person there. The customer service he gives is off the charts. I will always bring my car here cause he can fix any problem He is the best person there. The customer service he gives is off the charts. I will always bring my car here cause he can fix any problem More

The Beginning of Great Things!!! Wow, where do I start...?! From the moment I arrived I knew this dealership was above the rest! I'd already been denied a car loan at multiple other d Wow, where do I start...?! From the moment I arrived I knew this dealership was above the rest! I'd already been denied a car loan at multiple other dealerships. My credit was bad and I had no money down... when I explained that to my sales representative Thomas Rose, He understood and assured me that I'd come to the right place! Tom went above and beyond to make me feel not only like a valued customer, but a friend.... He put me in a 2017 SUV and introduced me to Nick Neesen who processed my financing. When it came time to sign my loan documents, Nick provided me with everything I asked for, and I truly appreciate the lengths traveled by Nick and Tom, to assure my satisfaction!! To receive a car loan from a major lender with no money down, and bad credit, has clearly established my "second chance!" I'm so greatful to Jesus first, THorton Chystler Dodge, and Thomas and Nick for such a wonderful opportunity!! Thank you, and may God Bless you all abundantly! Sincerely, Heaven More

Deceptive business practices, shouldn't be trusted. Got letter from dealership to refinance to lower interest rate. Once arrived sales tried to sell me another vehicle. Not wanting to increase payment, Got letter from dealership to refinance to lower interest rate. Once arrived sales tried to sell me another vehicle. Not wanting to increase payment, sales and finance did a poor job at follow-up on their proposed deal... Bad behavior and poor performance from supposedly professionals. More

Poor customer service I went to possibly purchase a jeep Cherokee and the salesman was not very helpful with answering any of my questions pertaining to the vehicle. There I went to possibly purchase a jeep Cherokee and the salesman was not very helpful with answering any of my questions pertaining to the vehicle. There wasn't any type of negotiation or even a synopsis of how he could me nor him with a sale. The manager never came out to introduce himself or help the salesman with introducing any other offers. This dealership lacks on customer service poorly! I will be visiting another location with hopefully better service. More

Rude, Bored and Unprofessional From the time you call the service is horrible! Several calls result in hang ups/ transfers, put on hold & disconnected. Slow service, employees ignor From the time you call the service is horrible! Several calls result in hang ups/ transfers, put on hold & disconnected. Slow service, employees ignore you & don't care, wait time is terrible! If there was another Dodge service center in our area I would definitely go there instead! More

No words to describe the horrible experience I found a great looking truck on their website in the used inventory. I use the link to email for more information. Brittany Thomas internet sales res I found a great looking truck on their website in the used inventory. I use the link to email for more information. Brittany Thomas internet sales responded quickly and asked a few questions via email. She included her phone number for me to call at my convenience. When I called we set up an appointment time and day. I also let her know I was coming from out of state and it was a 5 hour drive. On the day of the appointment I arrived and Britney is was sick. Another sales associate came to help me. Only to find out that someone had sold the truck before my appointment and I was never notified. As there was no other truck on the lot that I wanted I returned home empty-handed, without any compensation for my time or fuel. More