Calavan Chrysler Dodge Jeep Ram West

Shady Sales First off my sales guy was great! We wanted the car so went to finish it all up. Came back almost $4k more. We had already called about the car and in First off my sales guy was great! We wanted the car so went to finish it all up. Came back almost $4k more. We had already called about the car and internet price and price I was quoted there was $3991. The manager said they had to add a reconditioning fee of $2k. When I asked to speak to him he didn't come over took me 4 try's to finally get him to sit down with me. Nick Neessen was his name and is by far the rudest sales/manager I have ever delt with in my life. He could never give a straight answer and said basically he puts the price low to get people to come in because sales are bad and then tacks on fees at the end. Shady stuff I have purchased 20+ cars in my life and never seen these tactics. Never tried to work with me just said rudely you don't have to buy it leave. Really? I work in sales and I will try my hardest to get one. He should not have a job very unprofessional guy. More

JEEP SERVICE LENARD TAYLOR WAS AWESOME; HE WAS EXTREMELY POLITE, PATIENT, AND INFORMATIVE. HIS GREAT CUSTOMER SERVICE SKILLS ARE VERY MUCH APPRECIATED. THANKS FO LENARD TAYLOR WAS AWESOME; HE WAS EXTREMELY POLITE, PATIENT, AND INFORMATIVE. HIS GREAT CUSTOMER SERVICE SKILLS ARE VERY MUCH APPRECIATED. THANKS FOR YOUR HELP AND BEING ATTENTIVE. More

The service department is great and very caring to help Thank you sooo much Soli Jatta in the service department. Your time and efforts are very much appreciated. Mr. Jatta is always there for us when he is Thank you sooo much Soli Jatta in the service department. Your time and efforts are very much appreciated. Mr. Jatta is always there for us when he is needed. More

Best Sales person Wow! I didn't realize what a great experience having a sales woman would be. But unfortunately I wasn't able to get into a vehicle yet but it wouldn' Wow! I didn't realize what a great experience having a sales woman would be. But unfortunately I wasn't able to get into a vehicle yet but it wouldn't be fair if I didn't Thank Ms. Tanisha for her time and being so patient with me. She did let me know everything that i will require to get me into my dream car. Will go back when I get my situation straight. Go see Tanisha, she keeps it real. More

Great dealership Tanisha and Desi was great. It took some time but they didn't stop working for me till I got in my first vehicle. I have a 2019 Cherokee. Tanisha and Desi was great. It took some time but they didn't stop working for me till I got in my first vehicle. I have a 2019 Cherokee. More

Great customer service Thank you Tanisha and all the staff for making us feel at home, we couldn't have ask for a better experience. I recommend this dealership. Thank you Tanisha and all the staff for making us feel at home, we couldn't have ask for a better experience. I recommend this dealership. More

My experience was great My overall visit was great. Best dealer I have ever dealt with since I've been buying cars. Ben was great. Thanks alot. the best My overall visit was great. Best dealer I have ever dealt with since I've been buying cars. Ben was great. Thanks alot. the best More

Coercive and Manipulative Sales Practices Nick Neessen the Finance Manager is a manipulater, he is dishonest and tried to coerce a kid into financing at 25% and a car payment of $748 per month Nick Neessen the Finance Manager is a manipulater, he is dishonest and tried to coerce a kid into financing at 25% and a car payment of $748 per month. He falsified the finance application, and the department of revenue paperwork. I would never ever recommend this company. More

Sales consultant was very helpful and go beyond Sales consultant was courteous and very helpful and go beyond . Did not believe that I was going to leave that dealership with a vehicle because of my Sales consultant was courteous and very helpful and go beyond . Did not believe that I was going to leave that dealership with a vehicle because of my credit . But James the sales consultant at her team member was able to get me in a car. Surely I will recommend my friend . Thanks again More

The best vehicle experience I have ever had in my Life!!!!!! I was in search for a vehicle for about three weeks. I went to several dealerships, however, they were rude, rude in words and performance, and some a I was in search for a vehicle for about three weeks. I went to several dealerships, however, they were rude, rude in words and performance, and some appeared to not want to assist me since I had challenging credit. a couple of them wanted to sell me just any used car in any condition. I was referred to Atlanta West Chrysler Dodge Jeep Ram to See a wonderful giant of a man called "Big Country". I walked in mentally, emotionally, and physically exhausted and depressed and immediately told Big Country about my sad credit score and looking for a vehicle sad story. All he said was 'I can help you, what do you want?" "just tell me what you are looking for, cause I can get your credit report" This seemed like my last resort and I was done with it all. Big Country took my information, did his sales duty, told me to go outside and look around the lot. When he came back he pointed to a jeep. I asked him was he serious. He said, you came for a vehicle didn't you? I could not believe it, A 2018, brand spanking new perfect color, and monthly payment! payment. Jeep!!! Big country is like a cousin or a long time friend. He was friendly, kind, down to earth, nonjudgmental, very humorous, happy, professional, and gave very good. The transaction did not take very long, but I left there about five hours later because we had so much fun talking to him, the manager, and the rest of the staff. before yo go anywhere else, GO TO SEE BIG COUNTRY AT ATLANTA WEST CHRYSLER DODGE RAM FIRST!! The best vehicle experience I have ever had in my Life!!!!!! More