Cadillac of South San Francisco
Colma, CA
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After some research, I found an XT4 with the options I wanted at Cadillac of South San Francisco. I submitted an information request that evening, and the next morning, Ahmad reached out. After a bit of b wanted at Cadillac of South San Francisco. I submitted an information request that evening, and the next morning, Ahmad reached out. After a bit of back and forth, I explained that I was out of state and looking to lease. Ahmad came back with an offer I couldn’t refuse. I made it clear to both him and the sales manager, Nicholas, that I wanted the car registered in my home state. Nicholas said that per California law, they had to register it in California first, but I could transfer it to my home state later if I wanted. Not ideal, but I agreed and told them I’d book a flight to pick up the car that evening. Of course, after I booked the flight, I got an email saying there was an issue with the registration. After more back and forth, they suggested that if I knew someone in California, I could register the car to their address—which would be illegal in both California (since I'm not a resident of the state) and my home state. Then, they tried to push financing the car instead, claiming they could ship it to me without paying sales tax, which wasn’t true. I’d still have to pay tax when registering the car in my home state since it was purchased from a dealership. After that, communication completely stopped. I wasted a whole day, lost the cost of airfare, and all I got was a hollow apology. So, if you choose to do business with them, be careful and make sure everything is on the up and up. More
I just had the pleasure of leasing my Lyriq through this dealer. This is the first time in my life that I have left a dealership and felt that I was treated fairly and honestly! Before coming to this dealer dealer. This is the first time in my life that I have left a dealership and felt that I was treated fairly and honestly! Before coming to this dealership I was in the process of closing a lease on a Lyriq at an out of area dealer but decided that the vehicle was not what I really wanted. So I came back to Cadillac of South San Francisco to find the car that I really wanted. What I ended up with was the all wheel drive model that I wanted at a lower overall cost than what the other dealer was trying to give me for a rear wheel drive model. They were doing the old trick of raising the price then showing you a discount on the inflated price. The whole sales crew starting with Grecia were friendly, gracious and above all honest! I highly recommend Cadillac of South San Francisco when you are in the market for a quality vehicle! More