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Cadillac of Norwood - Service Center

Norwood, MA

4.4
37 Reviews
Call Service Center (781) 762-5900

37 Reviews of Cadillac of Norwood - Service Center

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June 09, 2025

Paul kept me informed as repair issues were identified with details including options and pricing. Alway a pleasure to deal with. More

by ITZAPARTY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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June 07, 2025

Paul always provides great service. Paul makes it easier to understand exactly what your options will be. More

by WIGHTMANLYNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Jun 09, 2025 -

Cadillac of Norwood responded

Thank you so much for sharing your experience! We’re happy to hear that Paul always goes the extra mile to provide great service and help you understand all your options. We truly appreciate your trust in us and look forward to welcoming you back next time.

June 05, 2025

worked with both lindsey and shea to assist in a future purchase service is top notch, that is why I have been going back for the past 11 years More

by MARKALICIA5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Iacabbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shea Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : paul trestler
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Jun 09, 2025 -

Cadillac of Norwood responded

Thank you so much for sharing your experience! We’re delighted to hear that Lindsey and Shea provided you with the top-notch service you’ve come to expect over the past 11 years. Your continued loyalty means the world to us, and we’re always here to assist with any future purchases or service needs. See you soon!

May 30, 2025

Paul did a great job getting me in quickly and taking care of my issues. More

by JMQ258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul in Service Dept
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May 28, 2025

We are always very happy with the service at cadillac of Norwood. Paul Tressler is a very good service advisor, and the work that the guys do is very good. More

by MANDMASSOCIATES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Melo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025

I’ve been dealing with Paul Tressler for about 20 years and he’s consistently great at his job. A real pleasure to deal with. More

by DHZARELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Brazil
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May 25, 2025

My entire purchase of my new 2025 Caddy XT5 went very smoothly, no problems. My sales Rep. Frank Melo was great! Omar in the finance office was also very good. My one negative was my trade in offer of $8 More

by ALRICH13
Recommend Dealer
Yes
Employees Worked With
Frank Melo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2025

Getting an appointment was easy. Service Advisor Paul T was awesome. Explained what was found during my oil change and what need replacement. Excellent person to deal with! More

by SteveD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul T - Service Advisor
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May 22, 2025

I went on vacation for a long weekend. Jeff accepted my car for the duration and had all repairs done and the car ready for me when my flight arrived back home. Great job on the detailing More

by JOEKELLY02127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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May 22, 2025

George and the core team are first rate. Great communicators, follow up and detail oriented. More

by CDAFTARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George
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