Cadillac of Norwood

Best & easiest experience purchasing a vehicle! We had the best experiencing purchasing our Escalade. From the moment we stepped onto the lot until we drove away with our new vehicle this could not We had the best experiencing purchasing our Escalade. From the moment we stepped onto the lot until we drove away with our new vehicle this could not have been an easier transaction. Our sales person was fantastic, he was never pushy, he was really great to work with. Our finance person Courtney was unbelievably awesome! I can't say enough great things about her and would absolutely want to work with her again on our next purchase! More

Exceptional services This place is a gem. I just bought a Cadillac here and they made the process so easy in fact enjoyable. As a woman I normally hate the process of buyi This place is a gem. I just bought a Cadillac here and they made the process so easy in fact enjoyable. As a woman I normally hate the process of buying a new car from the sleazy car sales men to the finance guys that could care less about you well this place is the complete opposite.. I went in today explained what I was looking for and they accomadated my every need and I actually left with the car a few hours later! No hassle no fuss just exceptional services .. i will never go anywhere else to purchase a car again .. thx you George in finance and Eddie my sales guy ye where a breath of fresh air More

Ed you are the man “Thank You” As I walked through the Cadillac of Norwood doors, I was greeted by a friendly receptionist, and then it all happened, I met Ed who is one of the best As I walked through the Cadillac of Norwood doors, I was greeted by a friendly receptionist, and then it all happened, I met Ed who is one of the best salesman I have met. He made me feel comfortable and answered everyone of my questions. He made the dreaded process of buying my car very easy. He responded every time I reached out to him for anything. I have always had a positive experience at Cadillac of Norwood. I want to thank the whole team for your service. Cadillac of Norwood is my dealer, thank you all. More

Very Pleased Alex Gomes at Norwood Cadillac was absolutely phenomenal. He helped me do a little homework via email before coming in to the show room. Once I got Alex Gomes at Norwood Cadillac was absolutely phenomenal. He helped me do a little homework via email before coming in to the show room. Once I got into the showroom he did his best to get my wife and I into the vehicles we wanted. I genuinely feel like he worked with us on my trade and our finance and lease options to get us the deal that worked best for us. That is why I gave him our business with a 2018 CTS and 2016 SRX. He then handed us over to Courtney in finance and she was terrific as well. Great job explaining out options and didn't pressure us into anything. Alex and Courtney were both extremely courteous, positive and respectful. I would highly recommend them to anyone! More

I felt someone took the time needed to help me feel comforta Second visit to Norwood to purchase a vehicle, both experiences have been very friendly, which is most important, secondly I was given all the time ne Second visit to Norwood to purchase a vehicle, both experiences have been very friendly, which is most important, secondly I was given all the time needed to help me feel comfortable with the decision making process, never feeling pressured to purchase against my will. More

AWESOME They were very attentive without being all over me like most other dealerships, and my sales person Ed McMullin was awesome he did not disappear after They were very attentive without being all over me like most other dealerships, and my sales person Ed McMullin was awesome he did not disappear after the sale and when I picked the vehicle up he made sure he spent as much time as I needed to understand how everything in the Escalade worked. I will definitely be back for another vehicle, awesome job!!!!!! More

Vehicle purchase Eddie was great! His professional approach and high level of customer service makes him a standout. Eddie made our purchase experience easy and enjoy Eddie was great! His professional approach and high level of customer service makes him a standout. Eddie made our purchase experience easy and enjoyable! I recommend Eddie without hesitation! More

Not a number! Every time you walk in everyone you come in contact with is very pleasant and helpful. I always felt like I was a priority and was treated like a pers Every time you walk in everyone you come in contact with is very pleasant and helpful. I always felt like I was a priority and was treated like a person.and not a number. They treated my situation with care and made my visits stress free. I’m very happy with my vehicle they help put me in and made it work for me. It’s a great vehicle that handles nice and a beautiful ride. I have been to Norwood Cadillac two times and will definitely go back again. Great team right down to the service center... Great team!!!👍🏻😊🤩?? 🌟🌟🌟🌟🌟 More

Wonderful Experience! Been dealing with Al P for years. Always great and honest service. He’s one of the best! Will definitely keep coming back for more. Been dealing with Al P for years. Always great and honest service. He’s one of the best! Will definitely keep coming back for more. More

2018 ESCALADE My family has been buying cars from this dealership for 20 years. The people are the difference, exceptional customer service. Go see my guy Frank M My family has been buying cars from this dealership for 20 years. The people are the difference, exceptional customer service. Go see my guy Frank Melo in sales you won't be disapppointed. More