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Cadillac of Norwood

Norwood, MA

Overview
Employees
Reviews
Vehicles
4.7
458 Reviews
At Cadillac of Norwood, sales and service go hand in hand. Whether you're in the market for a new Cadillac or certified pre-owned, our dealership offers a wide selection of new and quality pre-owned models to suit every lifestyle. Conveniently located on Route One in Norwood, MA, we’ve proudly served the community for decades and recently completed a modern facility remodel to enhance your experience. Our knowledgeable and professional sales team is here to help you purchase a vehicle you love, while our highly trained, certified and master technicians are ready to keep it running at its best. From routine oil changes and multi-point inspections to complex transmission repairs, we offer comprehensive automotive services with a strong focus on top-tier customer care. Whether you're buying, leasing, or maintaining a Cadillac, Cadillac of Norwood is your trusted destination for quality and expertise.
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700 Providence Highway - Route 1

Norwood, MA

02062

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Showing 458 reviews

April 18, 2026

The dealership individuals were Friendly, Respectful, and Professional! The facility was clean and provided coffee, tea, or water. More

by GRACED56
Recommend Dealer
Yes
Employees Worked With
Paul Treseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2026 -

Cadillac of Norwood responded

Thank you for your kind review! We’re glad to hear you had a positive experience with our team and appreciated the friendly, respectful, and professional service. It’s also great to know you enjoyed our clean facility and refreshments. We appreciate your support and look forward to seeing you again!

April 17, 2026

Aldo was attentive , informative and was not pushy. He answered all my questions like he knew what I was going to ask More

by kinney48
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2026 -

Cadillac of Norwood responded

Thank you for your feedback! We’re very pleased to hear that Aldo provided such attentive and informative service and made you feel comfortable throughout the process. It’s great that he was able to answer all your questions and deliver a no-pressure experience. We appreciate you taking the time to share your experience and look forward to seeing you again!

April 16, 2026

Everyone is friendly and helpful. The dealership is always clean. It’s just a great place to go and buy a car. The owner is very accessible. Mike and Aldo does a great job of steering More

by DOUGLASDENT58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Piacitelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Melo
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Jurasek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Iacabbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shea Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aldo Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valdet Zariqi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2026 -

Cadillac of Norwood responded

Thank you so much for your kind words and recommendation! We’re thrilled to hear that you had such a positive experience with us. Creating a clean, welcoming environment and making the car-buying process smooth and enjoyable are top priorities for our team. We’re especially glad to hear that Mike and Aldo took great care of you. They’ll truly appreciate the shoutout. It also means a lot to know that our accessibility and customer service stood out. Thank you again for your support and for recommending us. We look forward to helping you again in the future!

April 15, 2026

Had some electronic issues with my Escalade. The service department kept me in the loop with what was happening. I ended up having to leave my vehicle for a few days while the work was completed More

by SBRAIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Touma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2026 -

Cadillac of Norwood responded

Thank you for sharing your experience with us! We know how frustrating electronic issues can be, so we’re glad our service team was able to keep you informed throughout the process and make things a bit easier with a rental vehicle. We truly appreciate your patience while we completed the work, and we’re happy to hear it was as positive an experience as possible. If you ever need anything in the future, we’re here to help! Thanks again for your trust in us!

April 14, 2026

great experience working with Dorian. I will definitely take my business to Norwood Cadillac in the future More

by kinnonj1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dorian Qelemeni
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Apr 15, 2026 -

Cadillac of Norwood responded

Thank you for sharing your experience! We’re glad to hear Dorian took great care of you. We appreciate your support and look forward to helping you again at Norwood Cadillac whenever you’re ready.

April 13, 2026

Shea is very nice person and good to work with. Best place to buy a Cadillac! More

by mokeefe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lindsey Iacabbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shea Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2026 -

Cadillac of Norwood responded

Thank you so much for your kind words! We’re so glad to hear you had a great experience working with Shea. He truly goes above and beyond for our customers. Enjoy your Cadillac, and we look forward to seeing you again in the future!

April 12, 2026

Was a great experience, very low pressure. Shae was great to work with, he got me exactly what I was looking for, and went above and beyond to get there More

by awcustoms
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lindsey Iacabbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shea Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2026 -

Cadillac of Norwood responded

Thank you for the great review! We’re so glad you had a low-pressure, enjoyable experience. Shae will appreciate feedback because he takes pride in going above and beyond to make sure customers find exactly what they’re looking for. Enjoy your new vehicle, and we hope to see you again down the road!

April 11, 2026

Was able to get a last minute appt before an unexpected road trip. George Touma called to let me know that my radiator was leaking and needed to be replaced. He facilitated the repair quickly and I was on More

by mksmom710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Touma
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2026 -

Cadillac of Norwood responded

Thank you for sharing your experience! We’re glad we could get you in quickly before your trip and take care of the issue. George will appreciate the shoutout - he works hard to keep things running smoothly and get our customers back on the road as soon as possible. Safe travels, and we’re here whenever you need us!

April 11, 2026

Cadillac of Norwood was very friendly, fair, and patient when we were buying our car. They never pressured us into buying and worked hard to get us the car we wanted. More

by vaubrey1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Al Piacitelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Iacabbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valdet Zariqi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2026 -

Cadillac of Norwood responded

Thank you for your kind feedback! We’re glad to hear you had a friendly, fair, and patient buying experience with our team. Providing a no-pressure environment and helping you find the right car is always our goal. Enjoy your new vehicle, and we appreciate you choosing Cadillac of Norwood!

April 08, 2026

3 hours is a long wait. Only Coffee and water available. Need to bring back snacks. More

by DONNABENOIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Touma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2026 -

Cadillac of Norwood responded

Thank you for your feedback - we understand that a 3-hour wait can feel long, and we appreciate you sharing your experience. We’re glad you were able to enjoy coffee and water, and we hear you on the snacks. Snacks will be available for your next visit to make your time with us more comfortable. Thank you again, and we look forward to seeing you next time!

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