Cadillac of Norwood

Found everyone at dealership very friendly and willing to go out of their way and above and beyond normal effort to make for a great experience. Would highly recommend and be happy to work with Sarah and Al go out of their way and above and beyond normal effort to make for a great experience. Would highly recommend and be happy to work with Sarah and Alex again. I own and operate a Hotel and some commercial property and wished all my employees could take lessons from them on customer service. More

Our experience in buying a car at Cadillac of Norwood was very different that our past experiences with other dealerships. They honored their advertised price and took the online coupon without any question very different that our past experiences with other dealerships. They honored their advertised price and took the online coupon without any question. They did not try to sell us a different car, just respected the fact that we came in educated and only wanted to focus on two of the cars we had seen online. We did purchase one of them and it's been running great. Thanks. More

I went to Cadillac Village to look at a used low mileage 2006 Volkswagen Passat after a week of looking and talking with Volkswagen dealers in my area. The car was exactly what I needed and met my budget p 2006 Volkswagen Passat after a week of looking and talking with Volkswagen dealers in my area. The car was exactly what I needed and met my budget perfectly. Though I was not in the market for a Cadillac, the staff, in particular, salesman Al Piacitelli helped me finance and drive home the Passat that day. Very professional and friendly. (and a full tank of gas to boot) Thanks Al. Brad - Seekonk More

Doug was my salesman and was very helpful in picking the right vehicle. He explained not only all the standard features but took the time to explain the different option packages so I could make an informed right vehicle. He explained not only all the standard features but took the time to explain the different option packages so I could make an informed decision on which Escalade on the lot to pick. Doug's sales approach is low key but effective and he was a pleasure to deal with through the whole process. He ensured the vehicle was ready the next day and went through all the key features so I became familiarized with the vehicle quickly. He also followed up a few days later to see if I had any questions or issues that he could help with. Mike was also very helpful with explaining all of the different rebate and incentive bonuses and his advice actually help me save money. Overall this was a very good experience and I would definitely buy from them again. More

I can't tell you how pleased I was with the overall buying experience at Cadillac Village. First, Sarah was superb in her approach and customer follow thru and Doug was one of the most experienced sal buying experience at Cadillac Village. First, Sarah was superb in her approach and customer follow thru and Doug was one of the most experienced sales professionals I've ever dealt with. I would absolutely buy again from them. This is the way a car dealership should be run !!!! More

I recently purchased a used Volvo from Cadillac Village of Norwood. From my initial interaction with the internet sales representative, to the sales rep who completely the transaction, everyone was exceed of Norwood. From my initial interaction with the internet sales representative, to the sales rep who completely the transaction, everyone was exceedingly courteous and helpful. They anticipated my needs and took the initiative to provide me with answers to questions before I'd even thought to ask for something. I couldn't be more pleased with my experience. A very professional group. More

As a CEO of a 300 plus employee company, I clearly realize the tremendous value associated with the integrity and trust that each employee exudes to their customer. The team at Cadillac Village are t realize the tremendous value associated with the integrity and trust that each employee exudes to their customer. The team at Cadillac Village are tops in my book. I became aware of the dealer through Craigs List when I was looking for a leftover or Demo 2009 Hummer H3. More

WoW I can't day enough about the great Service I recieved from Al. Top notch all the way. HE is very knowlegable and always quick to respond to any questions I had. I traded in 2 cars and he made the entire from Al. Top notch all the way. HE is very knowlegable and always quick to respond to any questions I had. I traded in 2 cars and he made the entire process very easy for me. My car looked great when I picked it up and everythink was completed as promised. thanks again ! More

Last week I became interested in purchasing a new Saab after hearing about the phenomenal deals. I live in Sharon and decided to visit three dealerships: Cadillac Hummer Saab of Norwood (the closest), Cha after hearing about the phenomenal deals. I live in Sharon and decided to visit three dealerships: Cadillac Hummer Saab of Norwood (the closest), Charles River in Watertown (the oldest), and Shaw Saab in Norwell. Frank Melo, the salesman I worked with was extremely helpful, accommodating, and patient throughout the entire process. Although there were other customers in there wanting to spend nearly $80,000 on new Cadillac's, Frank worked with me for a while to work out a deal that was beneficial to both of us. That was Wednesday, December 23. I was so thrilled with the service I received that my mother decided to also buy a new Saab. Again, I called the same three dealerships, and again, Frank and Mike were able to work out a fantastic deal that we could not pass up. After my mother picked up her car on Monday night, we decided it was time to get my sister a brand new car. This time I visited the dealership in Watertown, then Norwell, and then made my way back to Cadillac Village in Norwood. They were able to give me the best deal with the best service. I did not have to wait while I was there and was overall extremely pleased with the experience. Michael Eisenman More

My approach to new car purchase involves a lot of My approach to new car purchase involves a lot of questions about alternatives. This can appear to be indecisive and tax the patience those involved. My approach to new car purchase involves a lot of questions about alternatives. This can appear to be indecisive and tax the patience those involved. In the purchase of two new Cadillacs the people involved with my wife and me were friendly, accomodating, patient and thourough in the sales process. Thank you, Peter O Fiore More