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Cadillac of Norwood

Norwood, MA

Overview
Employees
Reviews
Vehicles
4.7
458 Reviews
At Cadillac of Norwood, sales and service go hand in hand. Whether you're in the market for a new Cadillac or certified pre-owned, our dealership offers a wide selection of new and quality pre-owned models to suit every lifestyle. Conveniently located on Route One in Norwood, MA, we’ve proudly served the community for decades and recently completed a modern facility remodel to enhance your experience. Our knowledgeable and professional sales team is here to help you purchase a vehicle you love, while our highly trained, certified and master technicians are ready to keep it running at its best. From routine oil changes and multi-point inspections to complex transmission repairs, we offer comprehensive automotive services with a strong focus on top-tier customer care. Whether you're buying, leasing, or maintaining a Cadillac, Cadillac of Norwood is your trusted destination for quality and expertise.
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700 Providence Highway - Route 1

Norwood, MA

02062

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Showing 458 reviews

May 06, 2026

It was a pleasant to do buisines with your team at Norwood Cadillac, my salesman was very knowledgeable and I didn’t feel pressured in any way. I would absolutely recommend your dealership to friends More

by ajr6144
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2026

Very disappointed to come back to dealership to pick my car up and find my car unlocked at the entrance area! More

by ANNAFORTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Treseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2026 -

Cadillac of Norwood responded

Thank you for bringing this to our attention. We completely understandable why you feel disappointed. To clarify, your vehicle was parked in a designated spot just outside the service entrance, not at the main dealership entrance near the roadway. That said, it being left unlocked was an oversight on our part, and we take full responsibility for that. We truly appreciate your feedback, as it helps us improve our processes and ensure better attention to detail moving forward. If you’d like to discuss this further, please don’t hesitate to reach out to us directly.

April 25, 2026

Paul has been my maintenance representative since my first maintenance visit and he has always been honest with me regarding maintenance issues that are required and I have always appreciated him for be More

by calvinmcg1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Treseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2026 -

Cadillac of Norwood responded

Thank you for sharing your experience! We’re glad to hear that Paul has consistently provided honest guidance and dependable service during your maintenance visits. We truly appreciate your trust and your recognition of his dedication. It means a lot to our team. We’ll be sure to pass along your kind words to him!

April 25, 2026

Long time customer - Mike X, Al P, Paul T and George T are the best, first class organization for sales and service! More

by mullinricks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Piacitelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Touma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Treseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2026 -

Cadillac of Norwood responded

Thank you for being a long-time customer and for your continued trust in us! We’re delighted to hear that Mike, Al, Paul, and George have all made such a positive impression. Providing first-class service in both sales and maintenance is what we strive for every day, and your feedback means a great deal to our entire team. We’ll be sure to share your kind words with them. Thanks again for your support!

April 24, 2026

I’ve been coming here for more than 12 years, Bought two cars here, have been serviced here actually 3 cars!! Staff is amazing from Al in sales, to Paul in service, George originally in loaner cars, now a s More

by STEPHEN.EXCLUSIVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Touma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Treseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al in sales love that guy !!!
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Apr 27, 2026 -

Cadillac of Norwood responded

Thank you for your incredible loyalty over the past 12 years! It truly means a lot to us that you’ve trusted us with multiple vehicle purchases and service visits over the years. We’re so glad to hear that Al, Paul, and George have all contributed to making your experience a great one. We especially appreciate your recognition of our team’s consistency because that sense of familiarity and trust is something we work hard to maintain, both for our customers and our employees. Your kind words and continued support mean everything to us. Kudos right back to you, and we look forward to serving you for many more years to come!

April 24, 2026

Dependable and reliable when you need them. Keep up the good work. How are the new electric vehicles going? More

by ASAJOLSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Treseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2026 -

Cadillac of Norwood responded

Thank you for your kind words! We truly appreciate your trust and are glad to be there when you need us. Dependability is what we work hard to achieve every day. As for the new electric vehicles, they’ve been gaining a lot of interest! Customers are enjoying the smooth, quiet ride and lower maintenance needs. We’re always happy to answer questions or walk you through the options if you’re ever curious to learn more. Thanks again, and we look forward to seeing you at your next visit!

April 24, 2026

Linsey was the first person I had contact with; she was very friendly and professional. Al was our salesperson, had the best experience we had ever had. More

by klhealey
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Al Piacitelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Iacabbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2026 -

Cadillac of Norwood responded

Thank you for sharing your experience! We’re so glad Lindsey made a great first impression with her friendly and professional approach, and that Al provided you with the best car-buying experience you’ve ever had. That’s exactly the level of service and experience we want for our customers. We truly appreciate your feedback and hope you enjoy your new vehicle!

April 22, 2026

I have purchased multiple vehicles from Cadillac of Norwood and they always go above and beyond More

by johnnyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Touma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Treseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Nadeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2026 -

Cadillac of Norwood responded

Thank you so much for your continued trust and loyalty! We truly appreciate you choosing Cadillac of Norwood time and time again. It means a lot to hear that our team consistently goes above and beyond to provide you with a great experience. We look forward to helping you with your future vehicle needs!

April 21, 2026

My noise problem was unique and required someone who cared enough to solve it rather than tell the customer they had to live with it. George and crew kept digging until they found and fixed it. Means yo More

by caddyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Touma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2026 -

Cadillac of Norwood responded

Thank you for sharing your experience! We understand how frustrating a unique issue like that can be, and we're so glad George and the team took the time to track it down and make it right. Your trust means everything to us, and it’s great to hear that their dedication and care gave you confidence in our work. We truly appreciate your feedback and look forward to assisting you again whenever you need us!

April 21, 2026

Brought my car in to be detailed. ...extremely happy with the job - from check in to driving out.....my car looks brand new again. Will definitely be using this service again. More

by CLAWLESS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2026 -

Cadillac of Norwood responded

Thank you so much for the kind words! We’re glad to hear you had a great experience from check in to pickup, and that your car is looking like new again. We truly appreciate your support and look forward to taking care of your vehicle again in the future!

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