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Cadillac of Norwood
Norwood, MA
363 Reviews
At Cadillac of Norwood, sales and service go hand in hand. Whether you're in the market for a new Cadillac or certified pre-owned, our dealership offers a wide selection of new and quality pre-owned models to suit every lifestyle. Conveniently located on Route One in Norwood, MA, we’ve proudly served the community for decades and recently completed a modern facility remodel to enhance your experience.
Our knowledgeable and professional sales team is here to help you purchase a vehicle you love, while our highly trained, certified and master technicians are ready to keep it running at its best. From routine oil changes and multi-point inspections to complex transmission repairs, we offer comprehensive automotive services with a strong focus on top-tier customer care. Whether you're buying, leasing, or maintaining a Cadillac, Cadillac of Norwood is your trusted destination for quality and expertise.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 363 reviews
December 16, 2025
Frank was great the finance group was tough to work with to many suprises and changes to many suprises and changes More
by kevin@griffinbuild.com
Verified Customer
December 13, 2025
The service experience was very easy, I checked in and my advisor kept me appraised on my car’s progress. They even had yea K cups in the waiting area. When my car was ready he explained the problem and they advisor kept me appraised on my car’s progress. They even had yea K cups in the waiting area. When my car was ready he explained the problem and they washed my car also More
by DWIENER51
Employees Worked With
December 12, 2025
I bought a used Lexus from Cadillac of Norwood. Sales staff was genial and attentive. They ran the car to NH to help with the transfer. I would deal with them in the future. Sales staff was genial and attentive. They ran the car to NH to help with the transfer. I would deal with them in the future. More
by DunkanG
December 09, 2025
George was prompt, explained options, worked to be cost effective and delivered as promised. He also mentioned whT we should look at next time to keep car in shape. effective and delivered as promised. He also mentioned whT we should look at next time to keep car in shape. More
by heatherkasday
Employees Worked With
December 08, 2025
Great service department, and Paul makes it that way. This is our 2nd new car purchase from Norwood. Sales and service the way it's suposed to be. Thank you very much ! This is our 2nd new car purchase from Norwood. Sales and service the way it's suposed to be. Thank you very much ! More
by CLTROIANO
December 07, 2025
The. purchase of my Cadillac went smoothly and quickly. I am very satisfied with my purchase. purchase of my Cadillac went smoothly and quickly. I am very satisfied with my purchase. More
by dkanern1
Employees Worked With
December 07, 2025
I do not understand how, with an appointment scheduled for 8 AM, that it would take more than 2 hours to hear that my rear brakes needed to be replaced and then over 2 more hours to do the work. Why have for 8 AM, that it would take more than 2 hours to hear that my rear brakes needed to be replaced and then over 2 more hours to do the work. Why have appointments at all? I understand that shops can be busy, but when I arrived there were very few people waiting, and as I looked through into the shop itself, it did not seem that there were a huge number of vehicles being worked on. I understand that drop-offs and other vehicles already on-site can contribute mightily to staff engagement with repairs, but my point remains the same. Don't take any "Wait" appointments for anything other than oil changes or computer scan diagnostics. More
by kmros0
Employees Worked With
December 06, 2025
Paul explained what needed done and what will be done in my next service I was there less than an hour and the car was washed and windows where clean when I drove out. The following day I received in the ma my next service I was there less than an hour and the car was washed and windows where clean when I drove out. The following day I received in the mail service offers a day late. More
by AURORAFG
November 30, 2025
I couldn’t be happier with the experience I had Mike came out personally to walk me through everything got me everything that I wanted and needed and got the deal done. Omar helped out making sure it could h out personally to walk me through everything got me everything that I wanted and needed and got the deal done. Omar helped out making sure it could happen couldn’t be happier. More
by MATT@HOMECOMFORTSOLUTIONSMA.COM
Employees Worked With
November 30, 2025
excellent experience Frank Melo was great! No pressure just worked to find the car I wanted! No pressure just worked to find the car I wanted! More
by bravewave33
