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Cadillac of Norwood
Norwood, MA
437 Reviews
At Cadillac of Norwood, sales and service go hand in hand. Whether you're in the market for a new Cadillac or certified pre-owned, our dealership offers a wide selection of new and quality pre-owned models to suit every lifestyle. Conveniently located on Route One in Norwood, MA, we’ve proudly served the community for decades and recently completed a modern facility remodel to enhance your experience.
Our knowledgeable and professional sales team is here to help you purchase a vehicle you love, while our highly trained, certified and master technicians are ready to keep it running at its best. From routine oil changes and multi-point inspections to complex transmission repairs, we offer comprehensive automotive services with a strong focus on top-tier customer care. Whether you're buying, leasing, or maintaining a Cadillac, Cadillac of Norwood is your trusted destination for quality and expertise.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 438 reviews
April 04, 2026
Worst car delivery I have ever experienced. Took over a week for delivery, registration, inspection. Constant chasing. Took over a week for delivery, registration, inspection. Constant chasing. More
by Anonymous
Verified Customer
April 03, 2026
Alex treated me with respect. Communication was excellent. I am a repeat customer for a reason. Communication was excellent. I am a repeat customer for a reason. More
by RS9235
April 03, 2026
Love this dealership They represent the best there is in world class customer service Joscelyn Varieur world class customer service Joscelyn Varieur More
by COUSINJOS
Employees Worked With
April 02, 2026
Best service around. It’s my 6th car and I don’t go anywhere else. It’s my 6th car and I don’t go anywhere else. More
by JOEBEV17
Employees Worked With
April 02, 2026
Paul explained evert thing about my appointment and cost ,car comes back as expected and clean ,car comes back as expected and clean More
by AJBSMURF
Employees Worked With
April 01, 2026
I had a fantastic experience at Cadillac of Norwood from start to finish. The entire team went above and beyond to make the process smooth, easy, and actually enjoyable. A big thank you to Mike, the owne start to finish. The entire team went above and beyond to make the process smooth, easy, and actually enjoyable. A big thank you to Mike, the owner, for running such a professional and customer-focused dealership. Sean did an amazing job as always coordinating everything behind the scenes and made sure the entire process was seamless. And Al, my salesman, was outstanding—knowledgeable, patient, and never pushy. He really took the time to understand what I was looking for and helped me find the perfect vehicle. Everyone was transparent, respectful, and genuinely cared about making sure I was happy with my purchase. It’s rare to find that level of service these days. I highly recommend Cadillac of Norwood to anyone looking for a top-notch car-buying experience. I’ll definitely be back! More
by TCESERO
Employees Worked With
Other Employees :
Sean Daggert (Sales Manager), Vanya (Finance Manager)
April 01, 2026
The Best place for service and to buy a car, I would recommend friends and family. recommend friends and family. More
by KENNY39
Employees Worked With
March 31, 2026
My experience at Cadillac of Norwood was outstanding from start to finish. The entire team was professional and friendly, making the process smooth and enjoyable. I truly felt valued as a customer and would start to finish. The entire team was professional and friendly, making the process smooth and enjoyable. I truly felt valued as a customer and would highly recommend them to anyone looking for a great car-buying experience. More
by PEGGY.HINDS
March 31, 2026
First class service! !!!! It’s my 6th car from them. I don’t even try and go back and forth over price because I know they’re giving me the best price from the start. !!!! It’s my 6th car from them. I don’t even try and go back and forth over price because I know they’re giving me the best price from the start. More
by JOEBEV17
Employees Worked With
March 29, 2026
Aldo and Lindsey were wonderful. The paperwork around the registration and insurance was not smooth. It took multiple days to get insurance docs over and we had to redo registration. The paperwork around the registration and insurance was not smooth. It took multiple days to get insurance docs over and we had to redo registration. I didn’t want knew plates but something happened and unneeded to come back and get new plates and different registration. Plus I add to keep sending copies via email even though I have in person of Alf registration. It came across as very disorganized. More
by btnutting
