Cadillac of Naperville

Every body wanted to help, very wonderful. If I wanted water all i had to due was ask If I wanted water all i had to due was ask More

Our overall experience was positive in several areas. Steve, who answered our questions over the phone, was excellent, and Max, our salesperson, was very knowledgeable and helpful throughout the process. Steve, who answered our questions over the phone, was excellent, and Max, our salesperson, was very knowledgeable and helpful throughout the process. However, our experience with the individual who handled the finance portion was disappointing. She did not introduce herself and came across as rude and unprofessional. Having worked in customer service and finance for over 30 years, I believe this position requires someone more personable and approachable, as it is a critical part of the customer experience. More

Went in for service and left with a new vehicle. This dealership is great to work with. All of the staff care to make your experience exceptional. The service department is the best. Jon, my new This dealership is great to work with. All of the staff care to make your experience exceptional. The service department is the best. Jon, my new car salesperson went out of his way to make sure I had just what I wanted. Finance was a breeze. More

I had a very pleasant experience purchasing my new Cadillac. Aaron was very patient and informative. Cadillac. Aaron was very patient and informative. More

This dealership has excellent customer service, the sales men & finance manager were great people to work with. Staff is full with energy & kindness! Definitely recommend men & finance manager were great people to work with. Staff is full with energy & kindness! Definitely recommend More

This was a return for the second time and I was lucky enough to get my past salesman, Ray, so things went smoothly and I had my new car with only one visit Best dealership i have ever been to enough to get my past salesman, Ray, so things went smoothly and I had my new car with only one visit Best dealership i have ever been to More

I’ve had the privilege of dealing with Ray Gandurski for the past decade, during which time I’ve bought or leased Cadillacs including XT5s and Lyriqs. I just recently picked up the car of my dreams….a 2025 the past decade, during which time I’ve bought or leased Cadillacs including XT5s and Lyriqs. I just recently picked up the car of my dreams….a 2025 black Lyriq wrapped in Pearl Light Green. It is the most beautiful and distinctive car you will ever see. Ray personally oversaw the entire process until it was done to perfection. It’s not an exaggeration to say that Ray has become more than a car salesman. From my first interaction and purchase, he’s become a trusted friend. I have never felt “sold” to but “advised,” never pushy, but consultative. His commitment and genuine care for his clients are unparalleled. What’s more, Ray’s support doesn’t end with the sale. He remains readily available for questions or whenever there is an issue with my vehicle which is rare. If necessary he works closely with service department to ensure quick and competent solutions. Ray is consistently there to offer expert guidance and thoughtful insights. Ray Gandurski is the epitome of a true automotive professional. He combines an extensive knowledge of Cadillac vehicles and the automotive marketplace in general. He has a passion for ensuring that his clients receive personalized and top-notch service. Each transaction with Ray and his team feels like a consultative process aimed at securing the best vehicle. He is dedicated to exceptional service, client satisfaction, and most importantly, building lasting relationships with his clients. I have purchased or leased new vehicles every year or two through many different dealerships over the past 60 years and never experienced the kind of excellent service that I experienced with Ray Gandurski and his team at Naperville Cadillac. Jean Singer More

Jay the salesman was good the account, Sheri or something like that left me very disappointed. When a customer says NO they mean No she wouldn’t listen. That was the respect you get from buying four cars fr like that left me very disappointed. When a customer says NO they mean No she wouldn’t listen. That was the respect you get from buying four cars from you. , More

Fantastic service! I got the car of my dreams and I couldn't be happier! They worked hard to get me exactly what I wanted. I would recommend buying here for a great dea I got the car of my dreams and I couldn't be happier! They worked hard to get me exactly what I wanted. I would recommend buying here for a great deal and unbeatable service. I will buy my next Cadillac here. More

Outstanding Customer Service, from Tommy, Bob and Sherri. 2nd purchase from this Dealership. Continues to take care of the customer with attention to details, with a coordinated effort to make the total expe 2nd purchase from this Dealership. Continues to take care of the customer with attention to details, with a coordinated effort to make the total experience, from start to the financial end. Thanks again We will enjoy the Cadillac experience. More