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Cadillac of Naperville
Naperville, IL
146 Reviews
WELCOME TO CADILLAC OF NAPERVILLE
Cadillac of Naperville believes in giving customers more choices, which is why we offer one of the largest Cadillac inventories in Naperville so that we can cater to each customer’s unique desires.
Cadillac of Naperville is proud to serve the greater Chicago, IL area, including Lombard and Aurora. We also serve our customers near Plainfield, Westmont, Oswego and Downers Grove. Batavia, Geneva, Winfield, Bartlett, and Saint Charles customers can come to our dealership. When you come to your Naperville Cadillac dealership, you will first notice our huge inventory of new and used cars and SUVs on hand. We are now offering the newest additions to the Cadillac family, the XTS, ATS and all new XT5 for Chicago customers, at your regional dealership, Cadillac of Naperville.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
By Type
Showing 146 reviews
May 24, 2025
I’ve had the privilege of dealing with Ray Gandurski for the past decade, during which time I’ve bought or leased Cadillacs including XT5s and Lyriqs. I just recently picked up the car of my dreams….a 2025 the past decade, during which time I’ve bought or leased Cadillacs including XT5s and Lyriqs. I just recently picked up the car of my dreams….a 2025 black Lyriq wrapped in Pearl Light Green. It is the most beautiful and distinctive car you will ever see. Ray personally oversaw the entire process until it was done to perfection. It’s not an exaggeration to say that Ray has become more than a car salesman. From my first interaction and purchase, he’s become a trusted friend. I have never felt “sold” to but “advised,” never pushy, but consultative. His commitment and genuine care for his clients are unparalleled. What’s more, Ray’s support doesn’t end with the sale. He remains readily available for questions or whenever there is an issue with my vehicle which is rare. If necessary he works closely with service department to ensure quick and competent solutions. Ray is consistently there to offer expert guidance and thoughtful insights. Ray Gandurski is the epitome of a true automotive professional. He combines an extensive knowledge of Cadillac vehicles and the automotive marketplace in general. He has a passion for ensuring that his clients receive personalized and top-notch service. Each transaction with Ray and his team feels like a consultative process aimed at securing the best vehicle. He is dedicated to exceptional service, client satisfaction, and most importantly, building lasting relationships with his clients. I have purchased or leased new vehicles every year or two through many different dealerships over the past 60 years and never experienced the kind of excellent service that I experienced with Ray Gandurski and his team at Naperville Cadillac. Jean Singer More
by jks224
Employees Worked With
May 02, 2025
Jay the salesman was good the account, Sheri or something like that left me very disappointed. When a customer says NO they mean No she wouldn’t listen. That was the respect you get from buying four cars fr like that left me very disappointed. When a customer says NO they mean No she wouldn’t listen. That was the respect you get from buying four cars from you. , More
by rmunton
Employees Worked With
Jay
February 13, 2025
Fantastic service! I got the car of my dreams and I couldn't be happier! They worked hard to get me exactly what I wanted. I would recommend buying here for a great dea I got the car of my dreams and I couldn't be happier! They worked hard to get me exactly what I wanted. I would recommend buying here for a great deal and unbeatable service. I will buy my next Cadillac here. More
by TunisiaM
February 07, 2025
Outstanding Customer Service, from Tommy, Bob and Sherri. 2nd purchase from this Dealership. Continues to take care of the customer with attention to details, with a coordinated effort to make the total expe 2nd purchase from this Dealership. Continues to take care of the customer with attention to details, with a coordinated effort to make the total experience, from start to the financial end. Thanks again We will enjoy the Cadillac experience. More
by mikekay1225
February 04, 2025
Excellent service. Everyone went above and beyond to make me feel welcome. They were also super efficient. Everyone went above and beyond to make me feel welcome. They were also super efficient. More
by zap
Employees Worked With
February 01, 2025
Mark and Sherri were phenomenal. Mark was my salesman and Sherri coordinated and prepared my vehicle protection and finance documents. Both were transparent, patient and highly knowl Mark was my salesman and Sherri coordinated and prepared my vehicle protection and finance documents. Both were transparent, patient and highly knowledgeable in their roles. Mark took me through his inventory and explained the differences of each vehicle, their unique features and benefits to me as a buyer. Having zero car knowledge, I appreciated the education on the cadillac brand. Sherri did the same with the protection plans and finance documents. She made a typically mundane process fun and kept us laughing through the transaction and recommended a great spot to celebrate after our purchase. This is my 2nd purchase here and I will 100% be back for my next vehicle! More
by John
Employees Worked With
Mark Heffner, Sherri Pacchiano
February 01, 2025
A most pleasant experience. All persons are very polite, patient, and very professional. Everything was handled in a most professional manner. We couldn't be more pleased. The All persons are very polite, patient, and very professional. Everything was handled in a most professional manner. We couldn't be more pleased. The Cadillac and the GM history of excellence did really shine. Max, our sales executive was very personable and patient. More
by Sergio Falbo
Employees Worked With
January 27, 2025
Purchased from out of state and was able to get everything taken care of over the phone so we could drive in, take ownership and drive away. Painless car buying experience. everything taken care of over the phone so we could drive in, take ownership and drive away. Painless car buying experience. More
by kevbz75
January 19, 2025
Worked with Ray to purchase my new car, Ray was great to work with and I was really impressed with the entire team at Cadillac of Naperville. They all helped to get me just the right car. work with and I was really impressed with the entire team at Cadillac of Naperville. They all helped to get me just the right car. More
by Brett.Sanders75
Employees Worked With
January 06, 2025
My salesman, Ray, went above and beyond to assist and make sure all was well with the vehicle before I left the dealership. Thank you! make sure all was well with the vehicle before I left the dealership. Thank you! More
by Sjaecks
Employees Worked With
