Cadillac of Mahwah

Service Review Had a good experience with Ritchie and car was done with regular maintenance in 2 hours or so. Overall it was a really good experience Had a good experience with Ritchie and car was done with regular maintenance in 2 hours or so. Overall it was a really good experience More

Cadillac CTS Very helpful staff. Got my car back quickly and all work was performed to expectations. Everyone was friendly and communicated what we needed to know. Very helpful staff. Got my car back quickly and all work was performed to expectations. Everyone was friendly and communicated what we needed to know. More

Pleasant and friendly I usually drop my car off for service and take a loaner but this was only for an oil change so I waited. The lounge area has comfortable seats as I usually drop my car off for service and take a loaner but this was only for an oil change so I waited. The lounge area has comfortable seats as well as a long table with multiple spots to plug-in if you need to. There is a pretty cool coffee machine. You can get iespresso, cappuccino , Coffee, etc. There are also bagels to consume While waiting I wandered around the show room and I got to check out the new XT4. More

Great experience. They gave good offer. I didn't felt they're too aggressive in selling vehicle to me. I am happy to SUV from Cadillac Mahwah. They gave good offer. I didn't felt they're too aggressive in selling vehicle to me. I am happy to SUV from Cadillac Mahwah. More

Over the top!! The overall feeling is one of satisfaction. The friendliness and efficiency of your employees is to be commended. Prices are a little high, but I h The overall feeling is one of satisfaction. The friendliness and efficiency of your employees is to be commended. Prices are a little high, but I have the feeling that it was worth it. More

Amazing Start to finish This is our 4th vehicle leased/purchased with Cadillac it MAHWAH and the experiences keep getting better and better. They handled our trade and lease This is our 4th vehicle leased/purchased with Cadillac it MAHWAH and the experiences keep getting better and better. They handled our trade and lease in a timely manner and accommodated us every step of the way. We will be returning to lease another vehicle in a few months. More

Warranty work... Cue radio computer replacement Tim G’s Service was excellent. He was very professional, accurate in his diagnosis and prompt/on time with service completion. Mahwah Cadillac wait Tim G’s Service was excellent. He was very professional, accurate in his diagnosis and prompt/on time with service completion. Mahwah Cadillac waiting area was very comfortable, excellent coffe, and breakfast snacks and a large screen TV. More

RICH SHUMAN IS LIKE FAMILY MY DEALER I've known Rich for some years now, Ive bought 3 cars from him and Cadillac of Mawah I feel as if he has my interest in mind at all times. So I'm con I've known Rich for some years now, Ive bought 3 cars from him and Cadillac of Mawah I feel as if he has my interest in mind at all times. So I'm confident with him. More

Cadillac service cue screen I had a very pleasurable experience and Mahwah Cadillac. Staff was extremely courteous, the waiting room was comfortable with several accommodations f I had a very pleasurable experience and Mahwah Cadillac. Staff was extremely courteous, the waiting room was comfortable with several accommodations for food and drink. The workmanship on repairing my vehicle was well done. More

Attentive and professionally serviced Service Dept. was attentive and professional. My car was ready when they said it would be. That lounge area was clean and comfortable. I would recomme Service Dept. was attentive and professional. My car was ready when they said it would be. That lounge area was clean and comfortable. I would recommend the dealership to friends! More