Cadillac of Las Vegas

Purchased a 2026 Lyriq - I was treated with respect and genuine attention by the sales team including Vik, the General Manager and my awesome sales representative, Raul Sanchez-Ochoa. Raul was incredibly genuine attention by the sales team including Vik, the General Manager and my awesome sales representative, Raul Sanchez-Ochoa. Raul was incredibly helpful and patient and covered all options and models and spent a great deal of time on test drives. I visited other dealerships including the other Cadillac dealership in town and this team by far goes above and beyond to provide the highest customer satisfaction. More

If you’re going to buy from this dealership…you’d better buy brand new. Anything used will be a polished version with all issues hidden just to make a sale. Smoke and mirrors.. those issues will show with buy brand new. Anything used will be a polished version with all issues hidden just to make a sale. Smoke and mirrors.. those issues will show within a week of ownership. No integrity from the management here. They do not believe in doing the right thing…its solely about maximizing profits. More

What started out as an exciting experience of getting a new Cadillac Escalade for my birthday has turned into a nightmare because of this dealerships and their shipping company. We paid our downpayment and new Cadillac Escalade for my birthday has turned into a nightmare because of this dealerships and their shipping company. We paid our downpayment and signed papers for my new vehicle 7 days ago and was told it would ship out right after that. One entire week later and my new vehicle is still sitting in Las Vegas and they can not provide us with any kind of timeline so could be another week before we receive it. We have bought and shipped several luxury vehicles and never had anything like this happen. If you are out of state never buy a vehicle from here. This is completely unacceptable especially from a “luxury” dealership. This really puts a bad taste in my mouth about the entire Cadillac franchise. We will stick with Range Rover and Mercedes for now on. I will say our sales rep Allen is at least trying to helpful. His manager Shaun however is extremely unhelpful. Allen should have this guys job or hopefully get recruited at a different dealership that actually cares about their customers. More

Alix was great no pressure kind helpful knowledgeable great dude very happy he was my salesman🌠😇 great dude very happy he was my salesman🌠😇 More

Very poor communication after car purchase cannot get calls back? Numerous messages left. Got wrong info as well calls back? Numerous messages left. Got wrong info as well More

Everyone made the buying experience painless from the beginning all the way to the end. Will definitely buy from them again! beginning all the way to the end. Will definitely buy from them again! More

I recently purchased a Cadillac Lyriq from them, and the entire experience was nothing short of exceptional. From the moment I walked into the showroom, I was treated with professionalism, respect, and genu entire experience was nothing short of exceptional. From the moment I walked into the showroom, I was treated with professionalism, respect, and genuine enthusiasm for helping me find the right vehicle. The sales team, specially Austin and Thomas, were incredibly knowledgeable about the Lyriq, taking the time to walk me through all of its features, technology, and performance details without ever making me feel pressured. They answered every question I had and made sure I felt comfortable and confident in my decision. The financing process was smooth and transparent, with no surprises along the way. Everything was explained clearly, and the team went out of their way to make sure I was getting the best possible terms and discounts. Most importantly, I absolutely love my new Lyriq. The design, comfort, and electric performance are truly impressive, and I couldn’t be happier with my choice. Driving it feels like a glimpse into the future, and I’m glad I had such a great dealer to guide me through the process. If you’re considering a Cadillac—especially the Lyriq—I highly recommend them. Their customer service, attention to detail, and commitment to satisfaction are top notch. Special thanks to Jean in the front desk to assist me with the post sales service request promptly. Thank you Vik for reaching out and showing your commitment to new members of the Cadillac family and ensuring they are well taken care off. More

Alix is the greatest -- no pressure, very knowledgeable, and found the perfect used car for me! I would definitely refer my family and friends to him :-) Once I visit the service department, I may be able and found the perfect used car for me! I would definitely refer my family and friends to him :-) Once I visit the service department, I may be able to increase this dealership to a 5-star rating!!! More

This is the third Cadillac I have bought over time from this dealership. I cam back after a few years driving cars from Lincoln and Range Rover, what a mistake that was. Alex is great to deal with and made this dealership. I cam back after a few years driving cars from Lincoln and Range Rover, what a mistake that was. Alex is great to deal with and made the purchase so easy. More

Raul Sanchez-Ochoa is a terrific salesman and I felt very comfortable throughout the whole process! I traded in my car & bought a new-to-me used car and was done in less than 2 hours. I highly recommend this comfortable throughout the whole process! I traded in my car & bought a new-to-me used car and was done in less than 2 hours. I highly recommend this dealership! More