Cadillac of Bourbonnais

GREAT! Our recent XTS purchase was the best car-buying experience we've had in almost 50 years of purchasing a new vehicle. From the time we test drove the Our recent XTS purchase was the best car-buying experience we've had in almost 50 years of purchasing a new vehicle. From the time we test drove the car to the time we had an acceptable deal with Janelle was about one hour. We highly recommend Janelle to any potential car buyer. Janelle had answers for all of our questions/concerns and was very thorough when we took delivery of the car. More

Great Experience! Carolyn squeezed me in for a changed headlight and wiper blades and car wash in about 45 minutes without an appointment - all so I could be on time fo Carolyn squeezed me in for a changed headlight and wiper blades and car wash in about 45 minutes without an appointment - all so I could be on time for my noon appointment! More

Great Car Buying Experience I purchased my used car from Dave Sosnowski and could not have had a better experience. After initially locating the car on the internet, Dave was re I purchased my used car from Dave Sosnowski and could not have had a better experience. After initially locating the car on the internet, Dave was readily available by telephone or email to answer questions and set up an appointment for viewing the vehicle. Because of the large distance I needed to travel to get to his dealership, Dave went out of his way to have all of the vehicle preparation and paperwork ready to allow the purchasing process to be completed smoothly and quickly. I highly recommend Dave to anyone in the market for a new or used car purchase. More

Great It was a pleasure working with Dave Sosnowski, I have always bought from same dealer for years. I felt right at home, made transistion very easy for It was a pleasure working with Dave Sosnowski, I have always bought from same dealer for years. I felt right at home, made transistion very easy for me. Would definately buy from him again! More

A plessure to do business with Dave Dave Sosnowski was a pleasure to deal with. He is obviously a car guy and knows what he is selling. We had been looking for a CTS wagon and their c Dave Sosnowski was a pleasure to deal with. He is obviously a car guy and knows what he is selling. We had been looking for a CTS wagon and their competitive price got our attention, enough to drive 300 miles from Des Moines. Everything went smoothly with no hassle. I would highly recommend this dealership. More

Car Purchase We were greeted by Zac with lots of enthusiasm as we entered the showroom. After test driving a vehicle we sat down to work the numbers. The numbers d We were greeted by Zac with lots of enthusiasm as we entered the showroom. After test driving a vehicle we sat down to work the numbers. The numbers did not meet our approval so we said thank you but no thank you and rose to leave. Zac would not accept that and said please wait while I take this to my boss. Soon Mike was involved and reworked the numbers to our complete satisfaction. By know Jason was involved and between the three of them we had the best experience ever at a car dealership. We were given a complete vehicle overall operation of accessories.. This is something we have never experienced before in the purchase of a car. They put a big red bow on the car and took our picture and e-mailed it to us so we could share our purchase with our adult children. I recommend you give these guys a chance to make you the happy owner of a vehicle of your choice. They will work to make the deal acceptable for you. I will always give them first opportunity of any vehicle I purchase in the future. More

Best experience buying a car so far! Buying a new Cadillac SRX from Brandt, Tony and Mike (Mgr) was one of the best experiences we've ever had....and I used to sell cars 30 years ago. Eve Buying a new Cadillac SRX from Brandt, Tony and Mike (Mgr) was one of the best experiences we've ever had....and I used to sell cars 30 years ago. Even the service dept. was great. Taking a short trip first week having it and had a couple of questions and even the service guys stuck around after close to help us out. After buying 9 new Honda's from a local dealer over the last 10 years (us and the kids), they just started getting complacent and just assumed we would buy there...we didn't, apparently they didn't need our business anymore. Looked at BMW, Mercedes-Benz and Range Rovers and landed in the SRX because it's not always about the car, it's mostly about customer service. Glad we made the decision to buy the Cadillac....thanks to everyone at David Bruce in Bourbonnais, IL !!! More

Effective communication with co-worker and client I had several questions and Keith may not have had all the answers but he clearly stated let me get a more knowledgeable cadillac sales representative I had several questions and Keith may not have had all the answers but he clearly stated let me get a more knowledgeable cadillac sales representative and Brandt answered the questions and returned to what he was doing, not trying to take over the sale, excellent communication between the two of them in front of a client. (the team work they was awesome) (I work in a customer service area). Keith asked me to test drive the car and the rest was history. I drove the car to Minneapolis, Minnesota. How's that for test driving! If I was to write a performance review for Keith Wright and Brandt Winters, I would say Teamwork: willingly cooperates, shares information, assists and is tolerant of others in daily interaction with all employees, vendors, and clients. Easily adjusts to changes for clients needs to be productive. Identifies problems within own area, develops resourceful solutions, and makes recommendations for corrective action. Excellent job. I use to drive only Lincolns. This was a major sale for me!!! More

Purchased Vehicle I just today purchased a new 2014 Cadillac ATS. I am really pleased with the car and the ease with which I was able to make the purchase. Janelle Hin I just today purchased a new 2014 Cadillac ATS. I am really pleased with the car and the ease with which I was able to make the purchase. Janelle Hindmand and Jason Connor were extremely accommodating and helpful. I couldn't be more pleased with how I was treated and with the friendly people at the dealership. I would highly recommend David Bruce Toyota & Cadillac to all my friends. Douglas Perry, Bourbonnais, Illinois. More

This is the 11th car we have bought through Janelle Hindmand! We have always been very pleased with our purchase experiences. This time we also had the pleasure of meeting Jason Connor. Together, they Hindmand! We have always been very pleased with our purchase experiences. This time we also had the pleasure of meeting Jason Connor. Together, they are a terrific team!! Keep up the good work and I'm sure we'll be back again soon!! More