Alex Perez

Sales

5.0

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May 06, 2025

I worked with Alex who was fun to speak with and was willing to assist me when it came to some special requests I had in terms of purchasing ... I worked with Alex who was fun to speak with and was willing to assist me when it came to some special requests I had in terms of purchasing the car. When he heard it was my birthday he was kind enough to bring me some cake that was at the office. Later I came back to the dealership another day to fix adjust some paperwork and they offered me free food which was incredibly kind of them. In terms of prices they seem to be pretty fair, and even a little lower than the average for used vehicles. Great experience, would recommend. Read More Read Less

April 25, 2025

Alex and the team made reserving and purchasing my new CT5 a breeze! Beautiful car and great service. Thanksa ... Alex and the team made reserving and purchasing my new CT5 a breeze! Beautiful car and great service. Thanksa Read More Read Less

April 22, 2025

Excellent dealership, wonderful staff, friendly service good people Alex helped me out end to end and I was very happy with my purchase ... Excellent dealership, wonderful staff, friendly service good people Alex helped me out end to end and I was very happy with my purchase Read More Read Less

Alvaro Angel

Sales

5.0

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May 06, 2025

I worked with Alex who was fun to speak with and was willing to assist me when it came to some special requests I had in terms of purchasing ... I worked with Alex who was fun to speak with and was willing to assist me when it came to some special requests I had in terms of purchasing the car. When he heard it was my birthday he was kind enough to bring me some cake that was at the office. Later I came back to the dealership another day to fix adjust some paperwork and they offered me free food which was incredibly kind of them. In terms of prices they seem to be pretty fair, and even a little lower than the average for used vehicles. Great experience, would recommend. Read More Read Less

April 22, 2025

Excellent dealership, wonderful staff, friendly service good people Alex helped me out end to end and I was very happy with my purchase ... Excellent dealership, wonderful staff, friendly service good people Alex helped me out end to end and I was very happy with my purchase Read More Read Less

November 25, 2024

I found Cadillac Marin searching for a 2024 Cadillac Escalade. I had originally been looking for a low mileage used car and they had a good ... I found Cadillac Marin searching for a 2024 Cadillac Escalade. I had originally been looking for a low mileage used car and they had a good candidate which I inquired about. I was paired with a sales representative named Alex Perez who was not only a very pleasant person to deal with, but he listened to the deal parameters I needed and paired me up with a perfect car and found a way to put a deal together that was not only a great deal but it felt complete fair. There were no last minute surprises. Just straight dealing. I would highly recommend this dealership and ask for Alex Perez. He will take excellent care of you. Read More Read Less

Andrew Garcia

Sales

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April 22, 2025

Excellent dealership, wonderful staff, friendly service good people Alex helped me out end to end and I was very happy with my purchase ... Excellent dealership, wonderful staff, friendly service good people Alex helped me out end to end and I was very happy with my purchase Read More Read Less

October 09, 2024

I am the owner of a 2019 Cadillac XT4 sport. I was involved in an auto accident in March of this year. The body shop had a hard time with th ... I am the owner of a 2019 Cadillac XT4 sport. I was involved in an auto accident in March of this year. The body shop had a hard time with the cooling fan and had to bring it to where I purchased the car. It went downhill from there and I Will never set foot in that place after being a customer for 18 years. They diagnosed that my car needed a wire harness and a module so my insurance refused the repairs as they claimed it was not caused by the accident. Body shop the took the car back and they decided to bring it to Cadillac of Marin in July. I had never heard of them and gave them permission. That was the best move of my life and for my car. I have never met a more dedicated staff in my life! And with the help of GM engineers we found out that the wrong fan was being ordered and didn’t coincide with the VIN number. Once the correct one was ordered everything worked just fine. I got my car back and was driving on the highway when the engine light came on and the car downshifted and in dropped from 65 mph to 40 mph. Then the service transmission light came on. When it got back to Cadillac of Marin they determined that the transmission was contaminated and it wasn’t by them. That still remains a mystery to this day but a new transmission was ordered and it was replaced. There were artillery a few more glitches but this service department never gave up and I didn’t even buy my car from them! They never dropped the ball and constantly kept me informed. Manny, Jeff, Ricky and Ulysses went out of their way and they also made sure I had a car to drive the last month that they had the car. There were three electric cars that kept getting exchanged as they were sold and the fourth car was a Cadillac XT6. I was so fortunate and grateful. This dealership is under renovation and yet they were still so professional, never any excuses but rather upfront and after seven long months, I picked up my car. It may be five years old as a model but now everything on the inside is brandy new with only 16,300 miles. But the kicker was when they told me that they needed one more day before I could pick it up. I thought oh now what? They said that they wanted to detail the car and what a detail job they did! It looked like it just came off the showroom floor . So what do you say about this dealership and all the guys that work there? You say they do their job with pride, they are dedicated to what they do, and care as well. They now have a customer for as long as I own my car and all I can say is Thank You So Much. When Ulysses handed me the key fob to my car, I cried . Never thought I was going to have that car again but they persevered. You are the best and keep doing what you are doing as obviously it works and is the way it should be.. I can’t thank all of you enough. And by the way, it never needed a wire harness and that service manager is no longer with the dealership where I purchased my car. Read More Read Less

September 29, 2024

Alex, Michael and Andrew are the best at the dealership. They helped me out every step of the way to get my new Lyriq. Big thanks to Cadilla ... Alex, Michael and Andrew are the best at the dealership. They helped me out every step of the way to get my new Lyriq. Big thanks to Cadillac Marin team for making the paperwork process so seamless and smooth. Read More Read Less

Mike Eggert

Sales

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April 22, 2025

Excellent dealership, wonderful staff, friendly service good people Alex helped me out end to end and I was very happy with my purchase ... Excellent dealership, wonderful staff, friendly service good people Alex helped me out end to end and I was very happy with my purchase Read More Read Less

October 09, 2024

I am the owner of a 2019 Cadillac XT4 sport. I was involved in an auto accident in March of this year. The body shop had a hard time with th ... I am the owner of a 2019 Cadillac XT4 sport. I was involved in an auto accident in March of this year. The body shop had a hard time with the cooling fan and had to bring it to where I purchased the car. It went downhill from there and I Will never set foot in that place after being a customer for 18 years. They diagnosed that my car needed a wire harness and a module so my insurance refused the repairs as they claimed it was not caused by the accident. Body shop the took the car back and they decided to bring it to Cadillac of Marin in July. I had never heard of them and gave them permission. That was the best move of my life and for my car. I have never met a more dedicated staff in my life! And with the help of GM engineers we found out that the wrong fan was being ordered and didn’t coincide with the VIN number. Once the correct one was ordered everything worked just fine. I got my car back and was driving on the highway when the engine light came on and the car downshifted and in dropped from 65 mph to 40 mph. Then the service transmission light came on. When it got back to Cadillac of Marin they determined that the transmission was contaminated and it wasn’t by them. That still remains a mystery to this day but a new transmission was ordered and it was replaced. There were artillery a few more glitches but this service department never gave up and I didn’t even buy my car from them! They never dropped the ball and constantly kept me informed. Manny, Jeff, Ricky and Ulysses went out of their way and they also made sure I had a car to drive the last month that they had the car. There were three electric cars that kept getting exchanged as they were sold and the fourth car was a Cadillac XT6. I was so fortunate and grateful. This dealership is under renovation and yet they were still so professional, never any excuses but rather upfront and after seven long months, I picked up my car. It may be five years old as a model but now everything on the inside is brandy new with only 16,300 miles. But the kicker was when they told me that they needed one more day before I could pick it up. I thought oh now what? They said that they wanted to detail the car and what a detail job they did! It looked like it just came off the showroom floor . So what do you say about this dealership and all the guys that work there? You say they do their job with pride, they are dedicated to what they do, and care as well. They now have a customer for as long as I own my car and all I can say is Thank You So Much. When Ulysses handed me the key fob to my car, I cried . Never thought I was going to have that car again but they persevered. You are the best and keep doing what you are doing as obviously it works and is the way it should be.. I can’t thank all of you enough. And by the way, it never needed a wire harness and that service manager is no longer with the dealership where I purchased my car. Read More Read Less

September 29, 2024

Alex, Michael and Andrew are the best at the dealership. They helped me out every step of the way to get my new Lyriq. Big thanks to Cadilla ... Alex, Michael and Andrew are the best at the dealership. They helped me out every step of the way to get my new Lyriq. Big thanks to Cadillac Marin team for making the paperwork process so seamless and smooth. Read More Read Less