Cadillac Marin

I had the best car buying experience with Alex Perez at Cadillac Marin. Alex demonstrated exceptional communication, professionalism, diligence, and post-sale support. Cadillac Marin offered superior price Cadillac Marin. Alex demonstrated exceptional communication, professionalism, diligence, and post-sale support. Cadillac Marin offered superior prices, price transparency, inventory selection, inventory availability, and quick and easy financing and insurance processing, all while undergoing office construction. Alex Perez was responsive with communication by email, text, and phone. I contacted dealers across Northern California with two even becoming terse and impolite with me, but not at Cadillac Marin. It was always a pleasure to communicate with Alex. I emailed him back and forth asking about prices and availability. Then I completed the simple credit application on their website and made an appointment. When we arrived, he greeted us by name. Alex had the vehicle we requested washed and fully charged. Alex even called the day after the sale to ask how we were doing. Cadillac Marin had the most competitive pricing in Northern California. It was easy to negotiate price ranges by email. There were no surprise mark-ups, dealer add-ons, or high-pressure sales tactics. I did not opt for the wear and tear coverage, but I understand this coverage gives customers peace of mind when it comes to damage such as door dings. They had a broad selection of vehicles in stock with the options and colors that I wanted. Other dealerships only had vehicles loaded with pricey options I did not care about. While undergoing construction, Cadillac Marin’s temporary office is small and spartan. Despite this we went from test drive to driving home in a new car in about two hours. I highly recommend contacting Alex Perez at Cadillac Marin for the best car buying experience. He demonstrated exceptional communication, professionalism, diligence, and post-sale support. Cadillac Marin offered superior prices, price transparency, inventory selection, inventory availability, and quick financing and insurance processing. I will buy my next vehicle there. More

Alex, Michael and Andrew are the best at the dealership. They helped me out every step of the way to get my new Lyriq. Big thanks to Cadillac Marin team for making the paperwork process so seamless and smoo They helped me out every step of the way to get my new Lyriq. Big thanks to Cadillac Marin team for making the paperwork process so seamless and smooth. More

I had a fantastic experience leasing my 2024 Cadillac Lyriq at Cadillac Marin. Alex and Victor were incredibly knowledgeable, patient, and made the process seamless. Their customer service exceeded my ex Lyriq at Cadillac Marin. Alex and Victor were incredibly knowledgeable, patient, and made the process seamless. Their customer service exceeded my expectations! More

Great customer service and provided the best deal in the State! Thank you for all your help Alex and Victor. State! Thank you for all your help Alex and Victor. More

Great experience from start to finish. The team was helpful and knowledgeable. I would recommend. The team was helpful and knowledgeable. I would recommend. More

I swore up and down that I wouldn't buy another car through a dealership bu Cadillac Marin had a car at an extremely reasonable price and I reached out. I got into contact with Alvaro who was an aweso through a dealership bu Cadillac Marin had a car at an extremely reasonable price and I reached out. I got into contact with Alvaro who was an awesome person to work with. He was friendly, knowledgeable and most of all, personable. We spoke regularly about the car and he didn't try to hard sell me at any point. All the paperwork and legal stuff was done from one state over but was all handled quickly and professionally. Alvaro continued to communicate with me even when I had questions on weekends and was on top of things from the first inquiry email all the way to after the auto transport company picked the car up. I'll point anyone interested in buying a car in the future in the direction of Cadillac Marin. Thank you for an amazing experience, Alvaro! More

Victor was great, communication was awesome through the whole process before I got to the dealership and while I was there. I recommend getting your Cadillac here. whole process before I got to the dealership and while I was there. I recommend getting your Cadillac here. More

I would highly recommend this dealership! They are knowledgeable and efficient and very friendly. Victor the sales manager was great. The process was simple and everything was explained to me They are knowledgeable and efficient and very friendly. Victor the sales manager was great. The process was simple and everything was explained to me and my questions were answered. I have purchased at many dealerships before but this one is by far the best one. I did not feel pressured to purchase the vehicle. They allowed for me to take my time while test driving my Lyriq and not feel rushed by a time limit like majority if not all dealerships have. Even though they are currently under construction they are still open for business. More

Very bad customer service. The sales manager was rude and incompetent. Because if his lack of interest of helping me purchase a vehicle from this dealer, the car was sold t The sales manager was rude and incompetent. Because if his lack of interest of helping me purchase a vehicle from this dealer, the car was sold to someone else. What bothered me was how I contacted the sales person several times and he ignored me. More