
Cadillac Marin
San Rafael, CA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
By Type
Showing 24 reviews
Alex was great, easy going and professional. If not him i would go buy in some other place. If not him i would go buy in some other place. More
Working with Cadillac Marin has been a stellar experience. My Sales reps Alex, Tony, & Victor (Mgr) worked closely together to put together a deal that made sense for all parties involved. I enjoy experience. My Sales reps Alex, Tony, & Victor (Mgr) worked closely together to put together a deal that made sense for all parties involved. I enjoyed their "singular" point of contact model vs having to go talk to a "finance manager." after the initial deal was done. Being that I did not live locally, they made the process smooth. If I could give 4.5 stars, I would. They are a "newer" dealership working through some of the operational kinks, but nothing major at all. They worked hard to make some of those "kinks" that came up smooth out. I've been buying/selling cars for years and working with Alex as my primary contact. You can tell he has pro-level experience. One area for improvement would be better vehicle details for delivery. However, the vehicle was clean; I would expect a luxury brand to fully detail a new car, as there were parts of the interior and exterior that could have used "more love." I would go back and procure another vehicle from them! Overall, my experience is a solid 90/100 overall. More
Very pleased with Cadillac Marin. Alex was very straightforward and honest. Paperwork was simple and straight forward. The best experience I have had at a dealership. Would definitel Alex was very straightforward and honest. Paperwork was simple and straight forward. The best experience I have had at a dealership. Would definitely purchase from them again. More
I would definitely come back! ! Alex Perez helped us with the purchase of my Mustang Mach E, and it’s was most smoothly transaction I’ve had at a dealership! Alex was very att ! Alex Perez helped us with the purchase of my Mustang Mach E, and it’s was most smoothly transaction I’ve had at a dealership! Alex was very attentive, transparent and respectful, and even followed up after my purchase to make sure everything was working properly. Thank you !!! More
Alex was a complete pleasure to work with via text, phone and in person. He was attentive, made me feel comfortable and he made sure I got the best deal possible. He made something stressful, easy and every and in person. He was attentive, made me feel comfortable and he made sure I got the best deal possible. He made something stressful, easy and every interaction left me with confidence and a smile. He is the epitome of a good salesman. The best part of my experience was his genuineness and he was child friendly. More
Victor and Alex did an awesome job for me with all the way from ordering my 2025 Escalade ESV to a super smooth financing process and finally to a smooth delivery process. The team here is amazing. way from ordering my 2025 Escalade ESV to a super smooth financing process and finally to a smooth delivery process. The team here is amazing. More
I wanted to take a moment to thank Alex for the outstanding service during my recent car purchase. The entire process was professional, efficient, and stress-free. Alex was incredibly knowledgea outstanding service during my recent car purchase. The entire process was professional, efficient, and stress-free. Alex was incredibly knowledgeable, patient, and attentive to all my questions and needs. He made sure everything was handled quickly and smoothly while maintaining a high level of professionalism throughout. Thanks to Alex, this was one of the best car-buying experiences I’ve ever had. I’m thrilled with my car and will be recommending your dealership to friends and family. More
I first called Cadillac Marin to inquire about a Impala. I spoke with Alex Perez, he explained everything easily and simple to me about car. I'm about 1,700 miles away, but video called with me to look at I spoke with Alex Perez, he explained everything easily and simple to me about car. I'm about 1,700 miles away, but video called with me to look at the car, answered my questions, and walked me through the shipping of the car. The whole process was extremely easy. Rick More
What an absolutely wonderful experience from the start to the finish. I wish the quality of service we experienced at Cadillac Marin was the standard for all car dealerships in the US. We worked with Alex fr the finish. I wish the quality of service we experienced at Cadillac Marin was the standard for all car dealerships in the US. We worked with Alex from the start, who acted with clear integrity and professionalism to get our new leased Lyriq. He was patiently responsive and accessible, answering all of our many questions through multiple phone calls, text chains, and emails -- and that was before we even got to the dealership! We were made to feel welcome by the entire staff at the dealership, with it being clear that leadership at Marin prioritizes the customer experience. Alex was upfront and got us a number of rebates that we didn't even know to ask about. We had worked with five different Cadillac dealerships and sales people in the Bay Area before meeting Alex, and right away, we were put at ease. Alex struck us as honest, diligent, and trustworthy. We were able to trade in our vehicle without any issue and Alex made it simple for us. We even accidentally left our charger at the dealership, and Alex shipped it to us, saving us the trip up to Marin. Going forward, as long as Alex is available, we plan to keep working with him for any new leases and/or purchases and will be recommending him to everyone! More