Cadillac Marin
San Rafael, CA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
By Type
Showing 20 reviews
Alex was a complete pleasure to work with via text, phone and in person. He was attentive, made me feel comfortable and he made sure I got the best deal possible. He made something stressful, easy and every and in person. He was attentive, made me feel comfortable and he made sure I got the best deal possible. He made something stressful, easy and every interaction left me with confidence and a smile. He is the epitome of a good salesman. The best part of my experience was his genuineness and he was child friendly. More
Victor and Alex did an awesome job for me with all the way from ordering my 2025 Escalade ESV to a super smooth financing process and finally to a smooth delivery process. The team here is amazing. way from ordering my 2025 Escalade ESV to a super smooth financing process and finally to a smooth delivery process. The team here is amazing. More
I wanted to take a moment to thank Alex for the outstanding service during my recent car purchase. The entire process was professional, efficient, and stress-free. Alex was incredibly knowledgea outstanding service during my recent car purchase. The entire process was professional, efficient, and stress-free. Alex was incredibly knowledgeable, patient, and attentive to all my questions and needs. He made sure everything was handled quickly and smoothly while maintaining a high level of professionalism throughout. Thanks to Alex, this was one of the best car-buying experiences I’ve ever had. I’m thrilled with my car and will be recommending your dealership to friends and family. More
I first called Cadillac Marin to inquire about a Impala. I spoke with Alex Perez, he explained everything easily and simple to me about car. I'm about 1,700 miles away, but video called with me to look at I spoke with Alex Perez, he explained everything easily and simple to me about car. I'm about 1,700 miles away, but video called with me to look at the car, answered my questions, and walked me through the shipping of the car. The whole process was extremely easy. Rick More
What an absolutely wonderful experience from the start to the finish. I wish the quality of service we experienced at Cadillac Marin was the standard for all car dealerships in the US. We worked with Alex fr the finish. I wish the quality of service we experienced at Cadillac Marin was the standard for all car dealerships in the US. We worked with Alex from the start, who acted with clear integrity and professionalism to get our new leased Lyriq. He was patiently responsive and accessible, answering all of our many questions through multiple phone calls, text chains, and emails -- and that was before we even got to the dealership! We were made to feel welcome by the entire staff at the dealership, with it being clear that leadership at Marin prioritizes the customer experience. Alex was upfront and got us a number of rebates that we didn't even know to ask about. We had worked with five different Cadillac dealerships and sales people in the Bay Area before meeting Alex, and right away, we were put at ease. Alex struck us as honest, diligent, and trustworthy. We were able to trade in our vehicle without any issue and Alex made it simple for us. We even accidentally left our charger at the dealership, and Alex shipped it to us, saving us the trip up to Marin. Going forward, as long as Alex is available, we plan to keep working with him for any new leases and/or purchases and will be recommending him to everyone! More
I found Cadillac Marin searching for a 2024 Cadillac Escalade. I had originally been looking for a low mileage used car and they had a good candidate which I inquired about. I was paired with a sales r Escalade. I had originally been looking for a low mileage used car and they had a good candidate which I inquired about. I was paired with a sales representative named Alex Perez who was not only a very pleasant person to deal with, but he listened to the deal parameters I needed and paired me up with a perfect car and found a way to put a deal together that was not only a great deal but it felt complete fair. There were no last minute surprises. Just straight dealing. I would highly recommend this dealership and ask for Alex Perez. He will take excellent care of you. More
The dealership was amazing. They were straight shooters, and kept me informed from the jump. They helped me find the make and model I want and also helped me find the color I wa They were straight shooters, and kept me informed from the jump. They helped me find the make and model I want and also helped me find the color I wanted. Amazing service. More
Alex is the best salesman I ever met so helpful he provides me all knowledge whatever I need to by a new Escalade Since I lived in USA this is was my dream to get Escalade I’m happy from Marin Cad provides me all knowledge whatever I need to by a new Escalade Since I lived in USA this is was my dream to get Escalade I’m happy from Marin Cadillac dealerships I’m so thankful they give me the best price and they provide me the interior color which one I like Thank you Marin Cadillac More
I am the owner of a 2019 Cadillac XT4 sport. I was involved in an auto accident in March of this year. The body shop had a hard time with the cooling fan and had to bring it to where I purchased I was involved in an auto accident in March of this year. The body shop had a hard time with the cooling fan and had to bring it to where I purchased the car. It went downhill from there and I Will never set foot in that place after being a customer for 18 years. They diagnosed that my car needed a wire harness and a module so my insurance refused the repairs as they claimed it was not caused by the accident. Body shop the took the car back and they decided to bring it to Cadillac of Marin in July. I had never heard of them and gave them permission. That was the best move of my life and for my car. I have never met a more dedicated staff in my life! And with the help of GM engineers we found out that the wrong fan was being ordered and didn’t coincide with the VIN number. Once the correct one was ordered everything worked just fine. I got my car back and was driving on the highway when the engine light came on and the car downshifted and in dropped from 65 mph to 40 mph. Then the service transmission light came on. When it got back to Cadillac of Marin they determined that the transmission was contaminated and it wasn’t by them. That still remains a mystery to this day but a new transmission was ordered and it was replaced. There were artillery a few more glitches but this service department never gave up and I didn’t even buy my car from them! They never dropped the ball and constantly kept me informed. Manny, Jeff, Ricky and Ulysses went out of their way and they also made sure I had a car to drive the last month that they had the car. There were three electric cars that kept getting exchanged as they were sold and the fourth car was a Cadillac XT6. I was so fortunate and grateful. This dealership is under renovation and yet they were still so professional, never any excuses but rather upfront and after seven long months, I picked up my car. It may be five years old as a model but now everything on the inside is brandy new with only 16,300 miles. But the kicker was when they told me that they needed one more day before I could pick it up. I thought oh now what? They said that they wanted to detail the car and what a detail job they did! It looked like it just came off the showroom floor . So what do you say about this dealership and all the guys that work there? You say they do their job with pride, they are dedicated to what they do, and care as well. They now have a customer for as long as I own my car and all I can say is Thank You So Much. When Ulysses handed me the key fob to my car, I cried . Never thought I was going to have that car again but they persevered. You are the best and keep doing what you are doing as obviously it works and is the way it should be.. I can’t thank all of you enough. And by the way, it never needed a wire harness and that service manager is no longer with the dealership where I purchased my car. More