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Cadillac Lakeland - Service Center

Lakeland, FL

4.6
131 Reviews

131 Reviews of Cadillac Lakeland - Service Center

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February 21, 2025

Service advisor Billie Marshand is excellent, I always get speedy estimates and repair times along with total cost of repairs. Billie is very professional. More

by J.DOWING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie Marshand - Service
February 21, 2025

Came in for a six month check up and the service guy as well as everyone else performed efficiently and professionally. More

by TERRYBASSFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin smith
February 20, 2025

Everyone was gets a 10 Dropped car off early, picked it up later in the day. More

by JACAJOHNSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Siegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Sotomayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2025

I visited Lakeland Subaru/Cadillac/Buick for a complimentary oil change and a software update on my 2025 Subaru Outback Touring XT. My service advisor Austin was very helpful and kept me informed More

by TRUDYRPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin,Glen McGuire
February 18, 2025

The service department quickly identified my outback’s mechanical issues, provided me a quote explaining their recommendations, and completed their repairs quickly and under their quote. It was the painle More

by JOHNCMORGAN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Brimlow
February 16, 2025

Excellent customer service. All the employees are very friendly and courteous. Fast and reliable and helpful More

by SHARDABADRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Hepburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2025

Took my car in for oil change and tire rotation which got done pretty quickly but after running it through the car wash it was parked in an out of the way spot. I thought I saw that my car was ready and wait More

by RCROSBY19520
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service people
February 16, 2025

Great,awesome,communtion,thoughtful and did say awesome! !!! They are fast reliable you and on the task !! More

by MAJINTWIN.BB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Berrios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Hepburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Marfell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Idetthe Patino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron LeStourgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Climer
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2025

Professional personnel, great service. Exactly what I expect from my dealership. I have had several interactions with them and they have always met my expectations. More

by KADAMS26
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Body Shop
February 15, 2025

Michael at Subaru always takes great care of me and my car. He goes the extra mile to ensure there’s nothing I need to worry about. And the work that’s done is always quality work. More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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