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Cadillac Lakeland - Service Center

Lakeland, FL

4.6
146 Reviews

146 Reviews of Cadillac Lakeland - Service Center

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March 14, 2025

Everyone was kind and courteous to me and explained everything that need to be done More

by KYVENANGO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance
March 12, 2025

Good service, professional, and knowledgeable. Staff always very friendly, informative. When I arrived, I am met and greeted immediately. Building always clean. More

by LEN.LOW01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor (Marcos Ortega) excellent
March 11, 2025

I feel confident my service technician does a great job keeping my Buick running like the day I bought it! More

by MEDEMOS597
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buick service
March 10, 2025

Excellent sales staff, additions to our new Legacy installed promptly, excellent maintenance and parts departments.. Second Legacy purchased with Adam Ritchey. More

by PHSOBEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2025

This was a routine maintenance visit. They performed the oil change etc. quickly and found no other problems. I will say it was more expensive than I would like. Other dealerships offer d More

by NANMARQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember any names
March 08, 2025

They made the purchase very smooth. Andrew was very helpful and made the buying process simple. More

by EVANS.STFORT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2025

We were there a long long time, which is why I didn’t give a perfect rating. People were very friendly and have treats to keep customers happy. Thank you. More

by WATTERSD13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2025

Great attention and work done well. Very nice staff. Michael is helpful. I’m very happy with Lakeland Subaru More

by CIRWIN656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, service Manager
February 27, 2025

Very good service. Customer service rep was very professional and friendly. Gave complete details of analysis. More

by TNGRANNI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Ortega
February 26, 2025

Nice people. Requested a loaner and waited 1 hr. Checked...fell thru crack.Otherwise fine. Donut was great. More

by KRHEALTHCONCEPTS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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