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Cadillac Lakeland - Service Center

Lakeland, FL

4.6
145 Reviews

146 Reviews of Cadillac Lakeland - Service Center

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March 29, 2025

Very pleasant to work with, easy to schedule services, and all work was completed as scheduled. More

by PAT.LORI.HALEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown; in service dept
March 27, 2025

This dealership has customer service at a 5-Star status and I didn't expect it to really be a 6-Star No lines, and everyone was on the same page. I just moved to the area and this will be my dealership for More

by ANDRE RAINONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Blomeley
March 24, 2025

My experience was very nice at the Lakeland Subaru dealership. I arrived and was greeted as an old and valued friend. My service was completed in the timeframe the adviser had told me, and the car was More

by JDFREIGHTTRAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, service adviser
March 22, 2025

Always easy to get an appointment. Everyone is kind and helpful. Billie always goes out of her way to make sure I understand my repairs and invoicing. More

by LWOODALL721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
March 22, 2025

Service department and mechanics are always prompt, courteous, and complete. Really like the service man's expertise More

by T46BLM4713BX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike service dept
March 22, 2025

For many years I have had my CTS mechanically maintained at this dealership, I am very satisied with the results. More

by LKLABER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
March 22, 2025

Great service dept with helpful staff to answer any questions. Wait time was less than an hour. Time efficient More

by MECSMITH02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco service dept
March 22, 2025

Marco is spectacular. He is / was professional, courteous, and thorough. He explained all I needed with specificity and great detail. More

by RETIRED1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco
March 19, 2025

Sucked ! !!! More than 3 hour's for an oil change & tire rotation & car wash? C'mon !! More

by TRAVELIND7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Blomeley
March 17, 2025

Repair work seemed good. Staff very helpful and courteous. I was dissatisfied with the how long the appointment took. I had an appointment for an oil change and a tire rotati More

by HICKINBOTHAM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember