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Cadillac Lakeland - Service Center

Lakeland, FL

4.6
131 Reviews

131 Reviews of Cadillac Lakeland - Service Center

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March 22, 2025

Great service dept with helpful staff to answer any questions. Wait time was less than an hour. Time efficient More

by MECSMITH02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco service dept
March 22, 2025

Marco is spectacular. He is / was professional, courteous, and thorough. He explained all I needed with specificity and great detail. More

by RETIRED1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco
March 19, 2025

Sucked ! !!! More than 3 hour's for an oil change & tire rotation & car wash? C'mon !! More

by TRAVELIND7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Blomeley
March 17, 2025

Repair work seemed good. Staff very helpful and courteous. I was dissatisfied with the how long the appointment took. I had an appointment for an oil change and a tire rotati More

by HICKINBOTHAM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
March 14, 2025

Everyone was kind and courteous to me and explained everything that need to be done More

by KYVENANGO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance
March 12, 2025

Good service, professional, and knowledgeable. Staff always very friendly, informative. When I arrived, I am met and greeted immediately. Building always clean. More

by LEN.LOW01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor (Marcos Ortega) excellent
March 11, 2025

I feel confident my service technician does a great job keeping my Buick running like the day I bought it! More

by MEDEMOS597
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buick service
March 10, 2025

Excellent sales staff, additions to our new Legacy installed promptly, excellent maintenance and parts departments.. Second Legacy purchased with Adam Ritchey. More

by PHSOBEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2025

This was a routine maintenance visit. They performed the oil change etc. quickly and found no other problems. I will say it was more expensive than I would like. Other dealerships offer d More

by NANMARQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember any names
March 08, 2025

They made the purchase very smooth. Andrew was very helpful and made the buying process simple. More

by EVANS.STFORT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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