Cadillac Lakeland - Service Center

I always appreciate the service and care when I am there. Efficiency, helpful and caring . Service person, Mike, always goes above and beyond Efficiency, helpful and caring . Service person, Mike, always goes above and beyond More

Not enough words to describe the staff, work completed efficiency but excellent, outstanding, value for cost and just wonderful. Customer service gets gold stars every time. efficiency but excellent, outstanding, value for cost and just wonderful. Customer service gets gold stars every time. More

Had my legacy front grill replaced. The job was performed flawlessly as quoted. The staff was very professional and polite. The job performance exceeded my expectations. The job was performed flawlessly as quoted. The staff was very professional and polite. The job performance exceeded my expectations. More

The body shop and Nick helped make our hurricane damage repair smooth. We are satisfied with the dealership repair smooth. We are satisfied with the dealership More

Everyone was very polite and helpful. Tony specifically went out of his way in assisting me and it was much appreciated. Tony specifically went out of his way in assisting me and it was much appreciated. More

Derrell went over and above to make it a great experience even brought my Cadillac back to me at my work personally even brought my Cadillac back to me at my work personally More

It was easy, fast and painless. Very smooth and easy process. Very helpful and friendly. Very smooth and easy process. Very helpful and friendly. More

It's starting to feel like every time we bring a car in for service we should just have $1,000 ready. Every. Time. for service we should just have $1,000 ready. Every. Time. More

Everything was fine except I was told to give 30 minutes to determine what action would be needed to fix or replace the info screen. Nearly two hours later I had to get the attention of the service represe to determine what action would be needed to fix or replace the info screen. Nearly two hours later I had to get the attention of the service representative to ask what the status of my auto was. It would be nice to be updated on what was being done. More

The team here is the greatest they took very good care of me and were very thorough me and were very thorough More