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Cadillac Lakeland - Service Center

Lakeland, FL

4.7
110 Reviews

110 Reviews of Cadillac Lakeland - Service Center

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October 26, 2023

Thank you so much for helping us in a time of need! We are very appreciative! More

by Kawveh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cadillac service advisor
September 26, 2023

Inept service department, made appointment for recall. Waited over an hour, rep told me car was ready to go. Found out nothing had been done after asking questions. This is third time this has happened. C More

by Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy
August 18, 2023

Took my XT4 in for service today, oil change, replace engine air filter & a "rattle" on the passenger side window/door. I can't say enough of good things about my service rep, Billie & the entire techs More

by doowhopper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
"Billie" in service
August 08, 2023

I am always well taken care of. Billie (behind the desk) always is cheerful and helpful. The car came back with everything completed. Billie called me during the day to inform me More

by Mary Lou S
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie
Aug 08, 2023 -

Mary Lou S responded

Thank you for your service.

July 06, 2023

Last two service visits left me knowing that I was never going back for any service from Lakeland Cadillac. If you're a woman, just keep looking for a better service provider. They take advantage of women. More

by J Ogden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
May 13, 2023

I never had s problem with this dealer but this time it was s disaster. I spent $3K for service which included tires. However when I got home there was grease on both front seats., the oil indicator had no More

by Uglybug9
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie
October 26, 2022

They do such a great job ! Very friendly fast and accurate service. Highly recommend them More

by Debbh316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billie
December 02, 2021

Service is always first rate. I would recommend this organization to anybody.Thanks for all you do. More

by barneybucsp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know their names.
November 30, 2021

Excellent services.. service advisor was very knowledgeable and very helpful.. very clean areas.. pleasant atmosphere.. More

by Outlawldm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheryl Hall.
October 28, 2021

Cannon Cadillac is where I buy my cars.My customer Cannon Cadillac is where I buy my cars. My customer service rep, Billie Marshand really takes care of me and my car. It is a pleasure going in for se More

by Bob in Lakeland.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billie Marshand.
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