Cadillac Lakeland - Service Center
Lakeland, FL
110 Reviews of Cadillac Lakeland - Service Center
Inept service department, made appointment for recall. Waited over an hour, rep told me car was ready to go. Found out nothing had been done after asking questions. This is third time this has happened. C Waited over an hour, rep told me car was ready to go. Found out nothing had been done after asking questions. This is third time this has happened. Calls to service manager are a waste of time. Will never return to this dealer for any reason. More
Took my XT4 in for service today, oil change, replace engine air filter & a "rattle" on the passenger side window/door. I can't say enough of good things about my service rep, Billie & the entire techs engine air filter & a "rattle" on the passenger side window/door. I can't say enough of good things about my service rep, Billie & the entire techs @ Cadillac Lakeland. I HIGHLY recommend this dealership & their service dept, especially "Billie." It's ALWAYS a pleasant experience when I go there!!!!! You should try them!!!!!!! More
I am always well taken care of. Billie (behind the desk) always is cheerful and helpful. The car came back with everything completed. Billie called me during the day to inform me Billie (behind the desk) always is cheerful and helpful. The car came back with everything completed. Billie called me during the day to inform me of the costs for various needed services before beginning so I could make the choice. I'm always provided with a loaner free of charge so I can go about my day. They are friendly, fast and thorough. And if I were ever thinking of upgrading my car to a newer model, I would definitely go here first. More
Last two service visits left me knowing that I was never going back for any service from Lakeland Cadillac. If you're a woman, just keep looking for a better service provider. They take advantage of women. going back for any service from Lakeland Cadillac. If you're a woman, just keep looking for a better service provider. They take advantage of women. More
I never had s problem with this dealer but this time it was s disaster. I spent $3K for service which included tires. However when I got home there was grease on both front seats., the oil indicator had no was s disaster. I spent $3K for service which included tires. However when I got home there was grease on both front seats., the oil indicator had not been returned to 100%, none of the fluids were replenished. Also, they charged me $120 to put nitrogen in my tires without asking me. And through all that they didn't even wash my car. I will be using this dealer again but I'll have to watch them more closely. Frank McLanis More
Cannon Cadillac is where I buy my cars.My customer Cannon Cadillac is where I buy my cars. My customer service rep, Billie Marshand really takes care of me and my car. It is a pleasure going in for se Cannon Cadillac is where I buy my cars. My customer service rep, Billie Marshand really takes care of me and my car. It is a pleasure going in for service. It is a great perk to get a free loaner vehicle to use if they need to keep your car for an extended time. I believe the new owners will be offering the same great service’s. More