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Cadillac Lakeland - Service Center

Lakeland, FL

4.6
146 Reviews

146 Reviews of Cadillac Lakeland - Service Center

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December 28, 2024

Very nice experience, no hassle sales person. Very reasonable prices and great value for trade in. I now have a brand new ride, SUBRAU ASCENT. Thank you More

by CCPDANIELS
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idetthe Patino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Kent
December 26, 2024

Marcos Ortega did an excellent job, from informing me of services to be performed, to keeping me up to date on status of the work to reviewing the final invoice and work performed. More

by MARC33594
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Ortega
December 22, 2024

Really enjoy dealing with Carlos in the service dept. He sticks to his estimates, and tells us everything we need to know. More

by Lokojan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
December 21, 2024

I found a dint and a deep scratch in the hood of my truck. Talked to the manager and they are fixing it. More

by GEFROGGETT
Recommend Dealer
No
Employees Worked With
Matt Sotomayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Service was completed in a reasonable amount of time and the service representative was friendly and helpful. More

by Bob R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

Mike did a great job getting my wife's Outback serviced on a Friday afternoon. More

by WWINKLER51
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
December 13, 2024

very friendly in every department very knowledgeable from front desk to garage they keep you up to dste More

by SABRANVIC
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
mike in service
December 12, 2024

My car repair was handled quickly. Darryl was friendly and knowledgable. I have always had a positive experience with the service department More

by BOCK4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

Service is always good and I like that they are up front with all work being done. With that said…, the last couple of times I have been there for the cars service, it was not vacuumed out and had dirty ha More

by JRWETHERINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
December 07, 2024

I always appreciate the service and care when I am there. Efficiency, helpful and caring . Service person, Mike, always goes above and beyond More

by Eg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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