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Cadillac Lakeland - Service Center

Lakeland, FL

4.6
142 Reviews

142 Reviews of Cadillac Lakeland - Service Center

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April 22, 2025

Repaired my radio and car play. Everything works great…spent time going over things with me. Fast service and very cordial. More

by BCH2914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in the service department and your electronic guy in service
April 21, 2025

Great service very professional the only thing I don't understand is the list that was given to me stating what I will need eventually More

by MCRONIN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Sotomayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

Again, excellent communication and in-store service! The Office & scheduling staff are cordial and helpful and the mechanic was acccurate and quick. Another successful visit!! More

by CENAKAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Office staff & mechanic
April 15, 2025

All was good. Your price for wind shield wipers was outrageous. Found them much cheaper elsewhere. More

by ORANGEKISS559
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2025

Clean. Service associates are pleasant and professional. Coffee machine great. Wait time was reasonable. okay More

by MKRAMER407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
joe service
April 15, 2025

Very efficient, informative and excellent. All personnel great, courteous, patient and caring. Thank you. S More

by sybilreibling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy at the Service desk.
April 14, 2025

I paid for service that was actually covered under my Subaru extended warranty. It took almost 6 weeks, tons of phone calls and great aggravation to finally get reimbursed. More

by MARKNEUBERGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon Siegel
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

Marco did a great job Communicating and updating the progress. The loaner car process was awesome. However, we had a problem with the car heading to the dealer, it started shuttering with multiple alarm More

by WEIRISLANDER17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marco in service
April 10, 2025

Very pleasant to work with. Will certainly come back. Provided loaner so we could get breakfast More

by SLAUPER1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

Great service, very professional. Victor was my sales consultant and did an amazing job! Very informative, very knowledgeable and helpful. I am grateful! More

by SONALILAKHANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Berrios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glen very helpful too
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