Cadillac Lakeland

Service has been excellent at Lakeland Cadillac. Cheryl takes great care of her customers and always has a great attitude. Cheryl takes great care of her customers and always has a great attitude. More

Cadillac of Lakeland is the best, and billie treats me as a valued person. She goes out of way to make my experience special. I will always choose this dealership for all the work done on my car and her nam a valued person. She goes out of way to make my experience special. I will always choose this dealership for all the work done on my car and her name is Eileen and she’s very special to me. Thank you Cadillac of Lakeland More

SBC has the very best service department. I bought my Cadillac 2years ago and I always get serviced and the get me right in and out quickly. Billie in service is the best always a pleasure to I bought my Cadillac 2years ago and I always get serviced and the get me right in and out quickly. Billie in service is the best always a pleasure to work with her. They always provide me with a loaner. More

Thank you so much for helping us in a time of need! We are very appreciative! We are very appreciative! More

Inept service department, made appointment for recall. Waited over an hour, rep told me car was ready to go. Found out nothing had been done after asking questions. This is third time this has happened. C Waited over an hour, rep told me car was ready to go. Found out nothing had been done after asking questions. This is third time this has happened. Calls to service manager are a waste of time. Will never return to this dealer for any reason. More

Took my XT4 in for service today, oil change, replace engine air filter & a "rattle" on the passenger side window/door. I can't say enough of good things about my service rep, Billie & the entire techs engine air filter & a "rattle" on the passenger side window/door. I can't say enough of good things about my service rep, Billie & the entire techs @ Cadillac Lakeland. I HIGHLY recommend this dealership & their service dept, especially "Billie." It's ALWAYS a pleasant experience when I go there!!!!! You should try them!!!!!!! More

Managers tried to be little us . Didn’t show the respect for us especially on interest rates. Instead they tried to fool us by showing the payments. It took 40 minutes of our preciou Didn’t show the respect for us especially on interest rates. Instead they tried to fool us by showing the payments. It took 40 minutes of our precious time . They were disrespecting our requests and tried bring us into their terms. This shows some in ethical business practices. Finally they came to our terms but we ended up spending lot of time unnecessarily. Also we made an appointment to see the vehicle but when we got there told us that that vehicle sold in two minutes. Everyone knows that it won’t happen in two minutes but they tried to fooled us and didn’t show the courtesy to acknowledge or accept the failure from their part. How can I recommend my friends to these type of dealership who disrespect customers and don’t consider customer deserves respect. More

Last two service visits left me knowing that I was never going back for any service from Lakeland Cadillac. If you're a woman, just keep looking for a better service provider. They take advantage of women. going back for any service from Lakeland Cadillac. If you're a woman, just keep looking for a better service provider. They take advantage of women. More

I never had s problem with this dealer but this time it was s disaster. I spent $3K for service which included tires. However when I got home there was grease on both front seats., the oil indicator had no was s disaster. I spent $3K for service which included tires. However when I got home there was grease on both front seats., the oil indicator had not been returned to 100%, none of the fluids were replenished. Also, they charged me $120 to put nitrogen in my tires without asking me. And through all that they didn't even wash my car. I will be using this dealer again but I'll have to watch them more closely. Frank McLanis More