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Cadillac Lakeland
Lakeland, FL
173 Reviews
Cadillac Lakeland is a part of the Myers Auto Group—based right here in Florida. We intend to follow in the footsteps of the Cannon Family by continuing to deliver the high level of customer care that drivers had come to expect from Cannon Cadillac. Whether you’re shopping for a new Cadillac Escalade, a new Cadillac XT5, a new Cadillac XT6, or a pre-owned vehicle, you can rest assured that we have you covered. What’s more, the experts that we employ are ready to guide you through the entire process, from the moment you start doing research until the day when you drive home to Winter Haven or Brandon! What’s more, we’ll continue to support you with service long after you’ve driven off our lot!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 173 reviews
November 24, 2024
Everything was fine except I was told to give 30 minutes to determine what action would be needed to fix or replace the info screen. Nearly two hours later I had to get the attention of the service represe to determine what action would be needed to fix or replace the info screen. Nearly two hours later I had to get the attention of the service representative to ask what the status of my auto was. It would be nice to be updated on what was being done. More
by RSTRUSSION
Verified CustomerEmployees Worked With
Service person
November 23, 2024
This is the first time conducting business with this dealership. I'm not sure what you want me to say about them. I did not work with the service department. I purchased a 2025 XT5 from the sales depart dealership. I'm not sure what you want me to say about them. I did not work with the service department. I purchased a 2025 XT5 from the sales department. More
by JOSEMARINE76
Employees Worked With
Matthew Sotomayor and Glen McGuire
November 22, 2024
After having my cars serviced by this dealership for many years, I have never been disappointed in the professionalism, service and respect. They are awesome! years, I have never been disappointed in the professionalism, service and respect. They are awesome! More
by WINNIEGKIDD
Employees Worked With
November 19, 2024
Mike in Parts and Billie in Service, were great! I had a trip coming up and they worked to get a back-ordered part in and get it installed prior to my trip date! Thanks guys! I had a trip coming up and they worked to get a back-ordered part in and get it installed prior to my trip date! Thanks guys! More
by MISSMOLLYSGARDEN
Employees Worked With
Billie Marshand and Mike Harrell
November 18, 2024
Was having problems with my infotainment system while on a road trip, called into the dealership on my way home to see if they could figure out what the problem was, it turned out that my software needed up a road trip, called into the dealership on my way home to see if they could figure out what the problem was, it turned out that my software needed updating, as this was going to be a long process they provided me with a 'loaner' vehicle to get home and come back the next day to pick up my vehicle, the service agent (Anthony?) was very courteous and helpful during the full process of getting my problem fixed. More
by TSTEWAR9
Employees Worked With
Marcelino Basulto
November 13, 2024
Very friendly and courteous staff. Alway enjoy going there because they take their time to listen to the issue you are having. Alway enjoy going there because they take their time to listen to the issue you are having. More
by carkutu
Employees Worked With
