Cactus Auto
Tucson, AZ
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435 Reviews of Cactus Auto
Outstanding Frank and Eddy where very helpful with helping me purchase my Jeep Patriot. Kept me informed of price drop, and sure I left in the vehicle I wanted. Frank and Eddy where very helpful with helping me purchase my Jeep Patriot. Kept me informed of price drop, and sure I left in the vehicle I wanted. More
Pleasent This our second purchase from Cactus auto. Salesman worked with our hectic schedule and was very helpful. Would highly recommend.for anyone looking fo This our second purchase from Cactus auto. Salesman worked with our hectic schedule and was very helpful. Would highly recommend.for anyone looking for a car. More
Persistent and dedicated to helping Even though complications were faced with my payment options I was helped through all of em and was able to walk away with my new Hyundai. Even though complications were faced with my payment options I was helped through all of em and was able to walk away with my new Hyundai. More
No hassle! Best place to buy a car. Best sales person. Best car lot in Tucson. The feeling of buying a car is never been better. Geat work team Cactus! Best place to buy a car. Best sales person. Best car lot in Tucson. The feeling of buying a car is never been better. Geat work team Cactus! More
Good review It was fast n easy friendly staff n a nice price for the vehicle I purchased didn't feel pressuredwas able to look around at ease It was fast n easy friendly staff n a nice price for the vehicle I purchased didn't feel pressuredwas able to look around at ease More
No double talk Saw a vehicle I wanted to look and and Rick Granito strolled up and asked how he could help. We didn't feel like road kill waiting for vultures. He s Saw a vehicle I wanted to look and and Rick Granito strolled up and asked how he could help. We didn't feel like road kill waiting for vultures. He showed us what we wanted and no upsell. All staff from lot attendants to mechanics were very respectful and went out of their way to make you feel at home. I would recommend Cactus Auto to anyone looking for a decent used car. They have a many many vehicles to look at from compact to truck. More
Dishonest & unfriendly Stay away. Majority of the positive reviews are FAKE. Notice how most of the good reviews are posted by "people" with only one review, and either no p Stay away. Majority of the positive reviews are FAKE. Notice how most of the good reviews are posted by "people" with only one review, and either no profile photo, or a stock photo of some model? This is a very dishonest way to do business... This is not a hysterical rant, but a true story of disappointment. Typical dishonest, shady used car lot. Auction vehicles and overpriced. Do not waste your time or money! Many of the good reviews are paid or fake accounts. Notice which reviewer profiles don't have photos or other reviews? Scripted reviews..("excellent service, great prices"), not the reviews of actual satisifed customers. The response from the business is copied and pasted with only the name changed. Beware: The phone number on the website is a call center in the Carolinas. Not one person that answers the phone is actually on site, though they say they are. They are a customer service call center that the business pays to lure you in and to manage online reviews. Some of the online inventory doesn't exist either. It's set up to lure you in. The actual people at the lot have the worst customer service and are dishonest & rude. I found a vehicle online that I wanted to purchase, called and made an appt with a nice person named "Eva" who assured me the vehicle was there, ready for sale, and she would see me on arrival. I had cash and was ready to buy. When I arrived at the set time, the salesman (Chris) that came up had no idea who "Eva" was, and no one knew I was coming. The vehicle that "Eva" said was there did not exist, and they tried to get me to buy another car that I did not want. The manager "Reg" was very rude, arrogant, and wouldn't give me two minutes of his time. I complained about the misleading info I was given and he explained how he pays this company to pose as employees because their actual customer service "used to be terrible", and he justified it every way he could. Then he said, "I sell hundreds of cars and don't have time for this", and he walked out. I left and went to Precision Toyota and purchased a similar vehicle with 25K miles for less money (with warranty) and they treated me like royalty. Their loss at Cactus Auto. Stay away! Worst experience buying a vehicle in years. More
Friendly Very friendly and honest.I will recommend anyone to cactus auto. The pricing are acessiblce to anyone. Rick was very helpful,and did all the paper wor Very friendly and honest.I will recommend anyone to cactus auto. The pricing are acessiblce to anyone. Rick was very helpful,and did all the paper work very fast. More
Great experience Kind, friendly, and Specialized Service to fit our needs and budget. We could not have asked for a better experience at a car dealership. We would def Kind, friendly, and Specialized Service to fit our needs and budget. We could not have asked for a better experience at a car dealership. We would definitely go back for another vehicle. More
Excellent service and courteous reps. Shannon was great he did not push and made the process easy. Great communication from everyone and they made it possible to get a new vehicle that is Shannon was great he did not push and made the process easy. Great communication from everyone and they made it possible to get a new vehicle that is within our price range. I was very happy with these guys start to finish. More