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Cactus Auto

Tucson, AZ

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rated
435 Reviews

1602 W Prince Rd

Tucson, AZ

85705

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435 Reviews of Cactus Auto

March 14, 2024

I pitched a car realized in less than 48 hr that there were a few things that needed to be fixed. Reached out to Xander Swartz. I have numerous emails and text saying he would take the car back. I live in More

by Pknutson72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Xander Swartz
December 09, 2023

I have tried 5 times over the last nine days to contact Cactus auto. No one will return my calls. Here is the funny part. After being stranded a fourth time (twice with family members) I realized I cou More

by Tholz1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ricardo
Dec 09, 2023 -

Cactus Auto responded

Hello, I am sorry to hear you didn't have a fantastic experience with us. I would love to hear more about your situation and if there is something we can do to resolve it. Please give me a call at the store. 520-888-0910 - Xander Swartz

July 27, 2022

Can’t say enough about Cactus Auto! I’d give them 6 or 7 stars if that was possible. They are one of two Kelley Blue Book (KBB) dealers that come up here in Tucson, when you get a KBB q More

by seedegraff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Romero, Xander Swartz
April 17, 2019

Great service, was made to feel very comfortable. I came with low expectations, but left with great expectations. Victor Cortez made me feel very comfortable and did not feel pressured. I was not lo More

by LeslieC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Cortez
October 21, 2018

Excellent Purchase Experience! This is the first time I've considered buying a vehicle located out of state, and I was pretty apprehensive about it, but once I saw the car I'd been More

by Cathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Navarro, John Ranic
July 10, 2018

Great I went there with a specific budget and the salesman, Chris, showed us exactly what was in our budget and didn't try to sell us over. He even helped w More

by beepbeep420
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cris Iniguez
July 05, 2018

Stress free and helpful! Everyone was so kind and so patient with all the questions I had. It was a wonderful experience. Definitely will recommend. Thank you so much! More

by Chavez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris G
May 26, 2018

Easy decision I shopped around town and online for a week before checking out Cactus Auto. I should've just started there. I had made an appointment for May 29th w More

by Heidi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hans Houck
May 08, 2018

Love my new car Not very often that my buying experiences have been positive. Between sitting around for hours while dealers hold you hostage and them not listening More

by Ldoss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John in finance and a new sales guy that I am so sorry, can't remember his name., Reg Obie
April 11, 2018

More than pleased March 24th 2018 I was the victim of a hit and run and have been without a car for a couple weeks. Being a caregiver I NEED my own car because I go hou More

by ToyaB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hans Houck
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