Ed Bozarth Chevrolet - Service Center

My wife and I were on a road trip a week before Thanksgiving. As we were leaving Sioux City Iowa on a frigid Friday morning, my Cadillac's warning system came on alerting me of an overheating engin Thanksgiving. As we were leaving Sioux City Iowa on a frigid Friday morning, my Cadillac's warning system came on alerting me of an overheating engine. I was able to get it cooled down and back on my way to Topeka for the evening. While driving, we called ahead to Cable Dahmer to see if there was any chance of getting it looked at on Saturday. For one, we just googled Topeka Cadillac dealerships and picked Cable Dahmer out of the blue. Secondly, being as it was the weekend before Thanksgiving I had little hope of getting in to a service department without a previously made appointment. They said sure, bring it in tomorrow at 845am. Upon arriving Saturday morning we were greeted by service rep Gary Harrison. I don't think I've ever met any service rep more friendly, helpful, courteous, knowledgeable, kind, concerned and just all around great. Our problem was diagnosed and fixed, along with an oil change, in just a couple of hours. Gary even gave us the VIP discount on the repair bill as he knew we were traveling and encountered this unexpected repair. I'm a regular Cadillac customer back in Colorado. You would have thought this was my home dealership taking care of my car. I was SO impressed with the service dept! They were amazingly clean, proficient, expeditious and friendly. They truly made me wish I lived in Topeka and had my car serviced there regularly. This was definitely a 6 Star experience! More

They have provided excellent service for my 2005 Chevy Silverado. James Fager is an excellent service writer and I trust him with making sure everything stays working on my truck. Very happy customer. Silverado. James Fager is an excellent service writer and I trust him with making sure everything stays working on my truck. Very happy customer. More

I went in for an oil change on my 2018 and left with a new truck.sales staff was great new truck.sales staff was great More

service center is horrible as there was no follow up at all .. was told lies about things all .. was told lies about things More

The service/repair department is awful. No customer service (service writers keep calling in “sick”). Both our cars have been in the shop for days with no follow up calls as to what the re No customer service (service writers keep calling in “sick”). Both our cars have been in the shop for days with no follow up calls as to what the repairs will be or what the delay is. We have had to call to find out the status. One car was not fixed and we had to return it the next day. This whole department is a disappointment since CD bought it from Bozarth. More

I always get great service at cable dahmer In Topeka they are the best around are the best around More

Service was timely and done correctly. Didn’t get pressured for other service items on visit. Service advisor was Brian Cox. Didn’t get pressured for other service items on visit. Service advisor was Brian Cox. More

We were always pleased with the service when it was Ed Bozarth but since it has changed ownership I think maybe the mafia is in charge. I took a truck in for an oil change and airbag recall and felt like Bozarth but since it has changed ownership I think maybe the mafia is in charge. I took a truck in for an oil change and airbag recall and felt like I had to pay a ransom to rescue a hostage. Over a weeks time and multiple phone calls later (with the last “unavoidable” repair not approved by me) the bill was over $5k!! My daughter just made an appointment for an oil change and it took over 3 hours. Time to find a new dealership! More

My experience with the collision center and the service department was horrible. I don’t normally fill these surveys out but I have waisted enough of my time over the past month dealing with this business. department was horrible. I don’t normally fill these surveys out but I have waisted enough of my time over the past month dealing with this business. I was rear ended and my car was supposed to be at the collision center for a week. Which turned into 3 weeks. I had to call everyday to clarify if my car was going to be ready by that day or else I would never have heard anything. I was even told that they forgot to call me. Good thing I wasn’t paying for the rental car I had from enterprise! That’s just the start of the problems I had with Cable Dahmers collision center. More

All four of my tires were showing PSI on my dash before I went in for a tire rotation. Afterwards one of my tires PSI was not showing up and my dash read "Service Tire Monitor System" so I called and asked I went in for a tire rotation. Afterwards one of my tires PSI was not showing up and my dash read "Service Tire Monitor System" so I called and asked to bring it back to see why that problem arose after the rotation. My sensors were checked and I was told one of them went bad and needs replaced for around $180-$190. After leaving I noticed now that none of them show PSI. I don't understand how I went from four tires being fine and sensors working correctly, to three and now to zero after two visits to this shop. More